Dispute Resolution Officer

7 months ago

Adelaide CBD, Australia Gallagher Full time

About Us:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by _The Gallagher Way_, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team.

Overview:
The role of the Dispute Resolution Officer is to deliver a professional and customer focused workers compensation claims service for all SA clients with an emphasis based on quick and efficient decision-making that resolves disputes expeditiously and fairly.

The major accountability for this role is to conduct dispute resolution processes in a manner which will maximise worker and employer satisfaction and minimise costs related to disputes.

**Responsibilities**:
**You will add value to Gallagher Bassett across the following**:

- Providing high quality customer service to internal customers, injured workers and legal representatives;
- Undertaking tasks associated with the preparation of SAET conferences;
- Liaising with ELP’s to review advice and provide instruction;
- Formulating settlement options;
- Ensuring dispute outcomes are effectively communicated and actioned with all key stakeholders;
- Maintaining compliance with relevant Acts and RTWSA Instructions.

Qualifications:
**We’re interested in hearing from people who possess**:

- Ability to make decisions, influence and negotiate win/win outcomes;
- Excellent time management and organisation skills;
- Ability to build rapport with key stakeholders;
- Excellent communication and interpersonal skills;
- Sound knowledge of Workers Compensation Claims Management and the Return to Work Act 2014.

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following**:

- True flexible work hours, including 9 day fortnight
- 2 Paid Volunteer days per year
- Paid Parental Leave
- Staff referral incentive
- Opportunities for ongoing education and development
- Service recognition awards to celebrate your contribution to the company
- Employee assistance program for yourself and your immediate family members
- Staff benefits program with a wide range of discounts on offer
- The opportunity to work for a company that gives back to the community through our Gentle Bear program
- A fun, supportive and inclusive working environment

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**If this sounds interesting to you - we want to connect**

**Only people with the right to work in this country will be considered for this role.

  • Dispute Resolution Officer

    3 days ago

    Adelaide CBD, Australia Arthur J. Gallagher & Co. Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...

  • Dispute Resolution Officer

    5 days ago

    Adelaide Region SA, Australia Plenti Full time

    **Who are we?** Plenti is a fast-growing fintech, helping its customers achieve their life goals by delivering fast and fair automotive, renewable energy and personal loans. Plenti is on a mission to be Australia’s best lender. We come from a diverse range of backgrounds, both professionally and personally. We are always open to new ideas and believe...

  • Dispute Resolution Officer

    7 months ago

    Greater Adelaide SA, Australia Plenti Full time

    **Who is Plenti?** Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...

  • Dispute Resolution Officer

    3 months ago

    Greater Adelaide SA, Australia Plenti Full time

    **Who is Plenti?** Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...

  • Dispute Resolution Officer

    1 month ago

    Greater Adelaide SA, Australia EML Group Full time

    Dispute Resolution Officer EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Dispute Resolution Officer

    6 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Dispute Resolution Officer

    7 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Dispute Resolution Officer

    3 months ago

    Greater Adelaide SA, Australia EML Group Full time

    Dispute Resolution Officer EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Dispute Resolution Officer

    2 months ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Dispute Resolution Officer

    5 days ago

    Adelaide Region SA, Australia EML Full time

    **Dispute Resolution Officer**: SA - Adelaide Workers Compensation Full Time EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return to work journey. Over the past two years, we have experienced continuous growth to now having over 2,900...

  • Dispute Resolution Specialist

    2 months ago

    Greater Adelaide SA, Australia IAG New Zealand Full time

    Make a difference as a **Dispute Resolution Specialist** **Your Role** Join an industry leading and fast paced team as a Dispute Resolution Specialist. Using your high-level dispute resolution capability and sense of fairness, along with your superior stakeholder skills, you’ll manage the disputes that arise from unresolved complaints, and deliver a...

  • Dispute Resolution Officer

    3 months ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Senior Dispute Resolution Specialist

    3 weeks ago

    Adelaide, South Australia Ally Group Full time

    Ally Group is seeking experienced Litigation Lawyers at the APS4 - EL1 levels to join their team in Adelaide. The ideal candidate will have a strong background in dispute resolution and litigation, with a keen interest in contributing to the important work of the National Disability Insurance Agency (NDIA).About Ally GroupAlly Group is a law firm...

  • Dispute Resolution Officer

    7 months ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Legal Secretary

    6 months ago

    Greater Adelaide SA, Australia Thomson Geer Full time

    Thomson Geer is a large Australian Corporate law firm with offices in Adelaide, Sydney, Melbourne, Brisbane, Canberra and Perth. The firm has more than 650 partners and staff nationally, and offers a dynamic, friendly and professional work environment. We are passionate about constantly providing value to our clients - their business success is our priority....

  • Legal Secretary

    7 months ago

    Adelaide Region SA, Australia Thomson Geer Full time

    Thomson Geer is a large Australian Corporate law firm with offices in Adelaide, Sydney, Melbourne, Brisbane, Canberra and Perth. The firm has more than 650 partners and staff nationally, and offers a dynamic, friendly and professional work environment. We are passionate about constantly providing value to our clients - their business success is our priority....

  • Construction Dispute Resolution Attorney

    4 weeks ago

    Sydney CBD, New South Wales, Australia Burgess Paluch Legal Recruitment Full time

    Burgess Paluch Legal RecruitmentEstimated Salary: AU$90,000 - AU$120,000 per annumA Stellar Opportunity for a Junior Construction LitigatorCompany OverviewBoutique firm seeks a junior construction litigator to join their team. This is an excellent opportunity for someone looking to develop their career in a highly rated boutique firm that is currently in...

  • High-Level Legal Support Professional

    5 hours ago

    Sydney CBD, New South Wales, Australia Burgess Paluch Legal Recruitment Full time

    About the RoleWe are seeking an experienced High-Level Legal Support Professional to join our team in a dispute resolution expert capacity.The ideal candidate will have demonstrated experience as a litigation legal secretary, with excellent written and oral communication skills, ability to work autonomously, and strong technical skills.Key...

  • Resolution Officer

    1 day ago

    Adelaide CBD, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work...

  • Resolution Officer

    4 months ago

    Adelaide, Australia Allianz Australia Full time

    Not applicable **RESOLUTION OFFICER - PERSONAL INJURY I ADELAIDE, SA** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our...