Human Resources Assistant

3 weeks ago

Sydney, Australia Adecco Full time

Monday-Friday 6AM start. Regents Park or Bella Vista Location
- $33.37 Hourly Rate
- Casual Contract, Full time hours.

Human Resources Assistant is both a strategic and hands-on role that provides Human Resources support to our customer service centers. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Tasks vary in volume and complexity and include internal auditing, as well as internal and external reporting. They provide answers to questions regarding a broad range of human resources, benefits, and payroll topics. They manage cases, projects, and partner relationships with varying degrees of complexity. They adhere to strict confidentiality standards. Work is performed within Service Levels.

**Client Details**

Amazon is a company with 20+ years of operational expertise and technology advancements, where the future of retail and logistics is becoming reality. This innovative company understands the wants and needs of consumers and provides them products in a timely manner, achieving positive and lasting impacts for everyone involved.

**Description**

Responsibilities Include but are not limited to:

- Responds quickly and accurately to questions from customers. Ensures that employee documentation is complete and accurate
- Acts as a Subject Matter Expert for customers, escalates as appropriate.
- Provides training and guidance on policies, processes, and systems to customers and team members
- Creates and distributes standard communications
- Audits and analyzes key findings.
- Leads process improvement initiatives. Develops suggestions for improvements to maximize value of resources.
- Performs project tasks as directed
- All other duties and responsibilities as needed

**Profile**

**Basic Qualifications**:

- Computer experience, specifically with the Microsoft Office suite (Excel, Outlook, PowerPoint, Word).
- Ability to maintain strict confidentiality regarding payroll, benefits, and employee issues.
- Outstanding interpersonal skills: must display patience, humor and helpfulness at all times - front line contact for employee issues.
- Ability to handle multiple projects and deadlines.
- Detail oriented and excellent organizational skills: accuracy is essential.
- Processes data into systems per standard operation practices.
- Responds quickly and accurately to customers and associates using standard templates.
- Availability for evening shifts and weekends.

**Preferred Qualifications**:

- Previous experience with Payroll Systems, HRIS, AU Awards
- 3+ Experience working in Human Resources functions (Ops Admin or equivalent)
- Bachelor's Degree preferred, but not required
- Experience with MS Word, Excel - Ability to create Pivot Tables and V-Look Ups
- Open availability for day/afternoon/evening shifts and weekend

**Job Offer**

Summary:

- Casual Contract Position with Full Time Hours on offer
- $33.37 Hourly Rate
- Regents Park or Bella Vista locations (NSW)

DNS4/DNS2 HRA_168603583452812

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