Ao4 Assessment Officer

6 days ago

Brisbane, Australia Hudson Australia Full time

**Looking for a New Career Path? Case Managers with Insurance or Banking Experience - We Want You**

**Assessment Officer**
**Claims Management Improvement Project (CMIP)**
**Location**: South Brisbane - Fully On-Site
**Position Type**: Full-Time, 38 hours per week
**Pay**: $58.02 per hour + Superannuation
**Start Date**: 10th Jan 2025
**Duration**: Anticipated End Date - 31 March 2025 (with strong potential for extension)

**About the Organisation**:
Our client is a key player in enhancing the building and construction industry in Queensland. As part of their commitment to creating a safer, more equitable industry, they deliver high-quality regulatory services focused on risk reduction and the protection of Queenslanders. Join a supportive and inclusive team that values respect, diversity, and continuous improvement.

**Role Purpose**:
We are seeking an experienced **Assessment Officer** to join the **Claims Management Improvement Project (CMIP)**. This role is perfect for individuals with a background in **case management**, particularly those with experience in **insurance** or **banking**. In this role, you will be responsible for investigating, assessing, and determining claims under the **Queensland Home Warranty Insurance Scheme**. You'll play a crucial role in improving claims management processes and provide expert support to homeowners and service providers.

**Key Responsibilities**:

- **Claims Assessment**: Manage the investigation and assessment of claims under the Queensland Home Warranty Insurance Scheme, ensuring compliance with relevant legislation, policies, and procedures.
- **Claims Approval**: Contribute to streamlining the claims approval process by accurately determining entitlements and authorizing payments.
- **Project Contribution**: Assist the Senior Lead and Managers in monitoring, reviewing, and reporting on insurance performance. Play a key role in the development and delivery of the Claims Approval Project plan.
- **Stakeholder Communication**: Provide expert advice to Senior Assessment Officers, Principal Resolution Officers, and other stakeholders. Offer clear and professional guidance on claims resolution and approval.
- **Team Collaboration**: Work closely with colleagues to continuously improve the claims management process and foster a positive team environment.

**Who We're Looking For**:
We're looking for individuals with experience in **case management** in industries such as insurance, banking, or financial services. If you're highly organized, detail-oriented, and possess strong problem-solving skills, this is an excellent opportunity to leverage your background and make a tangible impact in the public sector.

**Key Skills & Experience**:

- **Case Management Experience**: Proven experience in case management, ideally in insurance, banking, or related financial services sectors.
- **Communication**: Strong interpersonal skills, with the ability to effectively communicate with stakeholders, manage expectations, and provide high-quality customer service.
- **Regulatory Knowledge**: While not essential, familiarity with the legislative and regulatory frameworks around insurance, banking, or claims management will be highly regarded.
- **Attention to Detail**: Strong analytical skills with the ability to manage and prioritize caseloads, ensuring compliance and timeliness.

**Other Requirements**:

- Previous experience in claims management, case management, or a similar field (insurance, banking, or financial services) is essential.
- Ability to meet pre-employment screening requirements, including criminal history, financial history, and medical assessments.

**Why You Should Apply**:

- **Career Growth**: This is a unique opportunity to transition your case management skills into the government sector, with strong potential for career development.
- **Supportive Team Environment**: Work alongside professionals committed to collaboration and continuous improvement.
- **Competitive Pay**: Attractive hourly rate of $66.86 per hour + superannuation, with a government role offering job stability and benefits.
- **Impactful Work**: Contribute to improving Queensland's building and construction industry, while protecting homeowners and ensuring fairness.

**Ready for the Next Step in Your Career?**

Take the next step in your career and join a forward-thinking government team in South Brisbane.

This pay rate is inclusive of mandatory 25% casual loading

  • Ao4 Administration Officer

    6 months ago

    Brisbane Central Business District, Australia HAYS Full time

    We are currently recruiting an AO4 Administration Officer to join State Government! **Your new company** Is a state government department which provides an array of services, including building policy and asset management, as well as sustainable energy solutions for Queenslanders. **Your new role** As an AO4 Administration Officer will involve: -...

  • Finance Officer

    4 weeks ago

    Brisbane, Australia HOBAN Full time

    Are you a finance professional with a knack for managing project finances and delivering results? Step into a pivotal role as an AO4 Finance Officer to join our team.AO4 equivalent payrate $57+ p/h + superLocated in Brisbane QLDAbout the role Join the Rail Infrastructure Delivery Office as an AO4 Finance Officer, supporting the LGCFR project team in...

  • Finance Officer

    4 weeks ago

    Brisbane City, Australia HOBAN Recruitment Full time

    Are you a finance professional with a knack for managing project finances and delivering results? Step into a pivotal role as an AO4 Finance Officer to join our team.AO4 equivalent payrate $57+ p/h + superLocated in Brisbane QLDAbout the roleJoin the Rail Infrastructure Delivery Office as an AO4 Finance Officer, supporting the LGCFR project team in...

  • Ao4 Customer Relations Officer

    6 months ago

    Brisbane, Australia HAYS Full time

    We are currently recruiting an AO4 Customer Relations Officer to join a state government department! **Your new company** Is a large state government department in Queensland that moves and connects people, goods and services safely and efficiently. They plan and manage Queensland's integrated transport environment to achieve sustainable transport...

  • Ao4 HR Support Officer

    6 months ago

    Brisbane, Australia Six Degrees Executive Full time

    Location: - Brisbane- Job Type: - Temporary- Salary: - $54.34 per hour + Super (PAYG Contractor 38 hours p/w)- Contact: - Sam Rubino- AO4 HR Support Officer - $54.34 per hour + Super (PAYG Contractor 38 hours p/w) - ASAP start - 30/06/24 (likely extension) - Berrinba QLD 4117 (parking on site) **ABOUT**: Six Degrees is excited to be partnering with a major...

  • Ao4 Correspondence Officer

    7 months ago

    Brisbane, Australia Public Sector People Full time

    **About the Role**: We are seeking an AO4 Correspondence Officer to join a State Government department on a full time temporary basis. In this pivotal role, you will play a key part in shaping the communication landscape of the organization by drafting responses to Ministerial and Executive correspondence. As a Correspondence Officer, you will collaborate...

  • Ao4 Operational Controller

    6 months ago

    Brisbane Central Business District, Australia HAYS Full time

    We are currently recruiting an AO4 Operational Controller to join the Queensland state government in Wacol! **Your new company** Is a state government department which is dedicated to ensuring the production and protection of Queensland’s rich natural resources. The National Eradication Program they run is the world’s only eradication initiative of its...

  • Ao4 Executive Support Officer

    7 months ago

    Brisbane, Australia HAYS Full time

    Opportunity for an AO4 Executive Assistant within the state government in Herston! **Your new company** Is a state government department which has the purpose of providing a highly effective health care systems here in Queensland. They are responsible for the overall strategic direction of the public health system for the state. **Your new role** Will be...

  • Project Support Ao4

    7 months ago

    Brisbane, Australia Hudson Australia Full time

    . **AO4 Project Officer** *** - Undertake a range of activities to support the various functional areas of the Fire Ant Suppression Taskforce. - Administrative tasks including secretariat functions for stakeholder meetings and record keeping. - Logistics support for fire ant suppression activities delivered by external parties, this includes inventory...

  • AO4/AO5 Executive Assistant

    4 weeks ago

    Brisbane, Australia Public Sector People Full time

    Public Sector People is excited to announce multiple upcoming openings for AO4/AO5 Executive Assistant positions. We are seeking skilled and driven professionals to support government departments in a contract capacity. In this pivotal role, you will provide invaluable high-level administration support, ensuring the smooth operation of your assigned...

  • Ao4 Payroll Officer

    5 months ago

    Brisbane Central Business District, Australia Davidson Group Services Full time

    **About the Company** Davidson are currently working with a state government client who are seeking 2 experienced AO4 Payroll Officers. **About the Role** To provide a high level of support to internal customers and deliver payroll processing services which are accurate, consistent with required documentation and filing of the fortnightly payroll. -...

  • Ao4 Lease Coordinator

    6 months ago

    Brisbane, Australia Public Sector People Full time

    State government opportunity - Temp contract until EOFY + extension opportunities - AO4 level pay **Key Responsibilities**: - Assist in planning and delivering the supply of leased assets within the State Government's property portfolio. - Provide expert lease management advice for the State Government's office property portfolio. - Support the delivery of...

  • Eoi - Licensing Assessment Officer

    1 week ago

    Brisbane, Australia Queensland Government Full time

    Please note We are seeking two motivated and detail-oriented individuals to join us as AO4 Licensing Assessment Officer for a dedicated project. **In this role, you will**: Undertake focused project work, including the scanning and digitalization of physical photo images from QBCC licensees into the ECM system. Support planning and change management...

  • Ao4 - Ao5 Business Support Officer

    6 months ago

    Brisbane, Australia HAYS Full time

    Opportunity for an AO4 - AO5 within State Government business support! **Your new company** Is a business unit of a large state government department. The division this person will be working in is within their hydrogen division, which has been newly created to harness decarbonisation opportunities within the Queensland Hydrogen Industry. **Your new...

  • Ao4 Claims Consultant

    6 months ago

    Brisbane, Australia HAYS Full time

    Opportunity for an AO4 Claims Officer within the State Government! **Your new company** Is the economic, fiscal and commercial advisor to the Government and leads the Queensland Government's efforts to ensure the economy of Queensland delivers outcomes for the community. This involves leading the management of the state's financial resources, monitoring...

  • Finance Officer

    6 months ago

    Brisbane, Australia HOBAN Recruitment Full time

    Are you an experienced Accounts Processing Finance professional seeking a challenging opportunity? Join our client in their Major Projects Delivery team and play a pivotal role in ensuring accurate and efficient financial management. - ** Location**:Brisbane CBD - ** Pay Rate**: AO4 Equivalent, $54.34 p/h + Super (inc. casual loading) - ** Working...

  • Ao4 Recruitment and Engagement Advisor

    6 months ago

    Brisbane, Australia Six Degrees Executive Full time

    Location: - Brisbane- Job Type: - Temporary- Salary: - $54.34 per hour + Super (Agency Contractor)- Contact: - Sam Rubino- AO4 Recruitment and Engagement Advisor - $54.34 per hour + Super (Agency Contractor) - ASAP start - 6-month contract (possible extension/potential to go permanent) - Brisbane CBD (hybrid-work arrangement) **ABOUT**: Six Degrees...

  • Principal Assessment Operations Officer

    6 months ago

    Brisbane, Australia Queensland Curriculum and Assessment Authority Full time

    The Principal Assessment Operations Officer is a senior member of the External Assessment Operations Unit. The role is required to provide leadership and tactical support in the coordination, management and delivery of strategically aligned services for External Assessment. A key aspect of this role is the requirement to maintain professional relationships...

  • Ao4 Learning Support Officer

    6 months ago

    Brisbane, Australia Davidson Group Services Full time

    **The Benefits** - $54.34 per hour + Super (PAYG) - 6-month initial contract - Brisbane CBD - Part time hours (36.25 hours per fortnight) **About the Company** Davidson are currently working with a state government client who are seeking an AO4 Learning Support Officer to work in the Capability team. **About the Role** - **Maintain content on the...

  • Procurement Purchasing Officer

    6 months ago

    Brisbane, Australia PERSOLKELLY Full time

    PERSOLKELLY has opportunity for an AO4-AO5 Procurment Purchasing Officer to join our client in the Brisbane CBD, this is a 6 week assignment with a possible extension. **PERSOLKELLY** has great opportunity for an **AO4-AO5 Procurement Purchasing Officer** ***to join our client in the Brisbane CBD **,** this is a 6 week assignment with a possible...