Contact Centre Team Leader

About the RoleBupa Medical Visa Services is recruiting a Contact Centre Team Leader to lead and empower our frontline team, fostering adaptability and strong stakeholder relationships.This dynamic role is crucial for Bupa and Health Services programs, involving overseeing administration, processing tasks, and ensuring operational efficiency.The Contact...

Contact Centre Optimisation Specialist - Higher Education **Your new company** You will be working for a leading university based in Western Sydney. **Your new role** You will be supporting a large-scale contact centre transformation whereby you will help establish and drive adoption of new core practices at the IT service desk. You will be responsible...

eSafety's purpose is to help safeguard Australians at risk from online harms and to promote safer, more positive online experiences. eSafety leads and co-ordinates online safety efforts across Commonwealth departments, authorities and agencies and engages with key online safety stakeholders. It has a broad remit which includes administering complaint schemes...

Be a key figure in Challenger Limited's mortgage servicing operations by embracing the role of Contact Centre Manager (Collections).About the PositionThis leadership position involves heading the Contact Centre and Collections team, with a focus on performance, profitability, consumer relationships, and employee growth. Enhance our mortgage servicing...

About the RoleWe are seeking a skilled Contact Centre Team Leader to join our Bupa Medical Visa Services team. In this dynamic role, you will lead and empower our frontline team, fostering adaptability and strong stakeholder relationships.Key ResponsibilitiesLead, coach and mentor the team to deliver results in line with agreed performance targetsManage...

About the Role:We are seeking a visionary leader to revolutionise our customer care strategy and lead our national Call Centre teams.As the Head of National Contact Centre, you will be responsible for the management of inbound customer calls and the development of a cutting-edge omni-channel Customer Care Program.Key Responsibilities:Leadership: Unite and...

**Team Lead P&C Contact Centre** **Clerk Grade**:9/10, Ongoing, Full-time 35 hours per week **Location**:4PSQ Parramatta or Gosford (travel required between these locations) **Salary Range**:base salary starting at $120,859 p.a + superannuation **HR Business Partner Portfolio 1 team, People & Culture, Department of Customer Service** - Take charge of a...

Bupa Medical Visa Services delivers health assessments on behalf of the Australian Government to our customers who are applying for visas to live, work or study in Australia. We are known for our welcoming, rewarding, and high-performing workplace, with our customers at the heart of everything we do.As the Contact Centre Team Leader, you will lead and...

**_Full-time permanent opportunity to lead, coach and support a contact centre team in a dynamic environment _**: - **_Continue to build your leadership qualities and skills within a collaborative supportive team_** **About the Role** The Contact Centre Lead coordinates and implements contact centre operations across multiple electoral processes in order...

Location: - Sydney- Job Type: - Permanent- Salary: - $230000 - $260000 per annum, Benefits: Bonuses + Car Space- Contact: - Ben Maurer- Fast paced, multi-site Call Centre leadership role, large Inside Sales team - High growth, fast paced professional services & SaaS, SME focus - Strategic leadership driving operational growth & daily cadence **The...

Location: - Sydney - Employment Type: - Full-Time Permanent- Department: - Digital - Customer Contact Team 2**WHY WORK FOR PICKLES** - Join a close-knit and friendly team with a supportive Supervisor. - Virtual training and development provided. **ABOUT THE ROLE** We are looking for a collaborative customer service superstar to join our Customer Contact...

Contact Centre Manager - facebook- Twitter- GREENPEACE Get ready to join the fight for a greener, more peaceful world with Greenpeace Australia Pacific (GPAP)! As an independent campaigning organisation, we creatively and peacefully shine a light on the urgent environmental challenges facing our planet. We don’t shy away from the tough issues, exposing...

Receiving Team Leader opportunity for a not-for-profit charity in Western Sydney managing goods in. **Your new company** Join our team as a Receiving Team Leader! Are you a natural leader with a passion for warehouse operations? We are looking for a dedicated and experienced individual to join our team as a Receiving Team Leader at our Penrith region...

This role is a key member of the Assisted Channel (AC) Contact Centre Management Team, responsible for driving effective and efficient operations.The Operational Excellence Manager will lead the team in optimising operational capacity planning, ensuring an effective environment where all risk requirements are met. This includes ownership of agent...

Join us as a Contact Centre Manager, Collections supporting Challenger Mortgage Management based in SydneyChallenger Mortgage Management (CMM) is at the forefront of mortgage servicing, leveraging cutting-edge technology on a best-in-class Salesforce platform to manage diverse mortgage portfolios for our investors.As we continue to grow, we are seeking an...

**We’re powered by purpose** Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in...

Client Services Administrator/Contact Centre Administrator **Description** The Contact Centre Administrator is responsible for being the first point of contact for a range of superannuation and retirement inquiries, including technical support and fund product information in a professional and customer focused manner. This includes: - Provision of high...

Challenger Limited is an ASX-listed investment management firm managing $127 billion in assets (as at 30 June 2024). Life with us is fast moving and always exciting. Together we’re driving to deliver our vision to provide our customers with financial security for a better retirement._ - We achieve this goal by providing a work environment where people from...

Chiller Team Leader needed for a Not-for-Profit Company in Penrith region **Your new company** Join Our Team as a Freezer/Chiller Team Leader! Are you ready to take on a leadership role in the Food & Beverage Industry? We are seeking a dynamic and experienced individual to join our warehouse team in the Penrith Region, NSW. As the Freezer/Chiller Team...

Are you a visionary leader with a passion for delivering exceptional customer experiences? InvoCare is a leading provider of funeral services across Australia, New Zealand, and Singapore, renowned for our private memorial parks, crematoria, and pet cremation services, we are looking for an innovative and dynamic Custoer Contact Centre leader to revolutionise...