Customer Service Specialists
2 months ago
At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. We know that flexible work comes in different forms, that’s why we’re embracing hybrid ways of working - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of the both the business and individual. So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together.
**Customer Service Specialists | Brisbane, Adelaide**
- Leverage your exemplary customer service skills
- Be trusted to do what's right
- Supported by leaders who’ll bring out the best in you
**Looking for a role that allows you to take deep ownership of your work?**
As a Customer Service Specialist, you will be responsible for delivering product & service options to customers and achieve the service and retention goals.
**You'll be responsible for**:
- Delivering excellence in customer contact to ensure positive customer outcomes are achieved through sales and service
- Managing a portfolio of inbound and outbound sales and service calls and correspondence within set service level agreements
- Ensuring new business and sales initiatives are understood and delivered to customers
**Important to your success**:
- Demonstrated experience in a customer-service focused role
- Ability to build effective relationships internally and externally with customers and stakeholders
- Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands
- Excellent verbal and written communication skills
**What's on offer?**
- Future-proof your career by developing skills to unlock career opportunities you didn't think possible. This role maybe the next step towards a higher leadership position.
- When you grow, we grow - that's why no-one will get in your way of how far, wide, or high you want to push your career.
- A fun, positive & supportive team environment; we work together to achieve great results.
- An excellent opportunity to develop professionally and be mentored.
**About us**
At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.
**Job Level**:
Entry Level
**Location**:
- Brisbane, QLD, AU, 4000Adelaide, SA, AU, 5000
**Available until**:
30/06/2023
**Area of Expertise**:
Customer Services & Claims
**Unit**:
Allianz Australia
**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD
**Job Type**:
Full-Time
**Remote Job**:
Hybrid working
**Employment Type**:
Permanent
**ID**:
27925
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