Customer Service Specialist

3 weeks ago


Adelaide, Australia Allianz Australia Full time

**Customer Service Specialist / Member Services Specialist - Club Marine | Adelaide, SA**

Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you are a part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way and you’ll get the support you need to have an enriching career.

We are currently seeking an energetic and passionate person to join Club Marine as a Member Services Specialist. Working in a team of Member Service Specialists, you will ‎‎be part of a ‎supportive team pursuing excellence in service delivery. Along the way, ‎‎you ‎will develop a great knowledge of boats and build ‎underwriting ‎‎skills for a great career in insurance.

The ideal person for this role will be flexible in their approach and have a strong focus on Customer Service. As we embed a customer-focused strategy across everything we do, you’ll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our members, and our boating community.

**You'll be responsible for**:

- Assisting with all manner of Member & Partner enquiries to fulfill the insurance lifecycle, including providing quotes, renewals & policy alterations.
- Inbound calls & correspondence portfolio

**About you**:

- Experience in Customer Service is essential.
- Proven strong verbal and written communication skills.
- Proven problem-solving ability and a keen eye for detail.
- Proactive time management skills
- Sound computer skills
- General knowledge of Boats will be highly regarded.

**What's on offer?**
- The role offers a hybrid working arrangement with a balanced working roster. Applicants must be available 8am to 8pm Monday to Friday and willing to work the occasional Saturday.
- At Allianz we value high performance. You can expect to be ‎recognised for your commitment and rewarded for ‎‎high ‎performance with excellent employee ‎benefits, and opportunities for ongoing ‎‎‎career development.‎
- A competitive remuneration package including an excellent employee benefits and discounts program awaits the successful applicant, as does a supportive culture and leadership team. A supported learning, development and career planning pathway also await you.
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- Access on-demand learning resources and programs, to support you in taking control of your career development.

**About Us**

Club Marine Insurance is proud to be a supporter of Australian boaters. As Australia’s largest provider of boat insurance, we’re also proud to say that we’ve been protecting the insurance needs of Australian boaters for more than 50 years. We’re not just for the boating community, we’re actively part of it as supporters of yacht clubs, fishing tournaments, boat shows, regattas and volunteer marine groups and encourage our team to get involved.

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

**Job Level**:
Entry Level

**Location**:

- Adelaide, SA, AU, 5000**Area of Expertise**:
Sales & Distribution

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
40770

**Position Cluster**:
Non-Executive



  • Adelaide, South Australia Allianz Australia Full time

    Customer Service Specialist / Member Services Specialist - Club Marine | Adelaide, SAClub Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you are a part of a strong global insurer, helping to protect over 3 million Australians. You'll have...


  • Adelaide CBD, Australia Allianz Australia Full time

    Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way and you’ll get the support you...


  • Adelaide CBD, Australia Allianz Australia Full time

    Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way and you’ll get the support you...


  • Adelaide Airport, Australia DSV Full time

    Job Req Number: 70419 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family. DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist in Adelaide. As a Customer...


  • Adelaide Airport, Australia DSV Full time

    Job Req Number: 70419Time Type: Full TimeAre you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV's global family.DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist in Adelaide.As a Customer Service...


  • Adelaide CBD, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. We know that flexible work comes...


  • Adelaide, Australia Allianz Australia Full time

    **Customer Service Specialist | Adelaide** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the...


  • Adelaide city centre, South Australia Allianz Australia Full time

    Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. You'll have opportunities to grow and drive your career your way and you'll get the support you need to...


  • Adelaide city centre, South Australia Allianz Australia Full time

    Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you're part of a strong global insurer, helping to protect over 3 million Australians. You'll have opportunities to grow and drive your career your way and you'll get the support you need to...


  • Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Customer Service Specialist - **Join our fabulous banking team in Noarlunga**: - **Full time position available**: - **Keep taking your career up a notch** **How will I help?** First up - you'll be one of the friendly faces of BankSA in our Noarlunga branch. Locals and visitors alike will be steered in your direction if they need some specialist support...


  • Adelaide city centre, South Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give...


  • Adelaide city centre, South Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. We know that flexible work comes in...


  • Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Customer Service Specialist - **Join a supportive team in our Glenelg branch.**: - **Permanent full time position - 38 hours per week.**: - **Ongoing training and development available to grow your career.** **How will I help?** You'll be the face of BankSA - working in-branch to help our customers achieve their financial goals. How will you do it? By...


  • Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Customer Service Specialist - **Join a supportive team in our Newton branch.**: - **Permanent full time position - 38 hours per week.**: - **Ongoing training and development available to grow your career.** **How will I help?** You'll be the face of BankSA - working in-branch to help our customers achieve their financial goals. How will you do it? By...


  • Greater Adelaide SA, Australia Northline Full time

    **Job no**: 494417 **Work type**: Permanent Full Time **Location**: SA - Adelaide **Categories**: Customer Service - Call Centre **About the Role** Due to upcoming internal moves, we are seeking Expressions of Interest for **Customer Service Specialists** at the Norwood Service Centre Call Centre. You will provide support to Northline’s Major...


  • Adelaide, South Australia eFinancialCareers Ltd. Full time

    Customer Banking Specialist - Murray Bridge & Mount Barker at Commonwealth Bank of AustraliaAbout the job: Are you passionate about customer service? Do you strive to enhance the financial wellbeing of customers? Join our team at Commonwealth Bank of Australia in Adelaide, Australia as a Customer Banking Specialist for our Murray Bridge and Mount Barker...


  • Adelaide Region SA, Australia Allianz Australia; ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and...


  • Adelaide Region SA, Australia Allianz Australia; ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and...


  • Greater Adelaide SA, Australia Northline Full time

    Job no: 494417Work type: Permanent Full TimeLocation: SA - AdelaideCategories: Customer Service - Call CentreAbout the RoleDue to upcoming internal moves, we are seeking Expressions of Interest for Customer Service Specialists at the Norwood Service Centre Call Centre.You will provide support to Northline's Major Customers, providing standout service and...


  • Greater Adelaide SA, Australia Suncorp Group Full time

    **We’re seeking passionate individuals to join our team in Adelaide as an Apia Specialist. Commencing on Wednesday 1**st** May 2024 we want you to join our dedicated team of specialists and embark on a journey where your skills make a difference.** As an Apia Specialist you will be connecting our customers to the products and services that meet their...