Security Concierge

3 weeks ago

Melbourne, Australia G4S Full time

What we can offer you

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Full-time permanent role | $27.41 per hour + 11% Super + 4 Weeks Leave + Uniform

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Rotating shift pattern - 0700-1600 and 1100-1900

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Work/life balance with no weekend work | Monday to Friday | 38-hour work week

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Join a genuine market leader in security - we're the world's biggest integrated security company operating in over 90 countries globally

The role and team
We're looking for customer service focused individuals to join our Concierge Security Team at our banking client's corporate site in Docklands. Every day is different, and creating a positive and professional interaction as the first point of contact, you will meet and greet staff, visitors and customers. This role reports to our Operations Manager and works closely with our other Concierge Security Officers. You'll work across a rotating roster covering the site Monday through to Friday during the hours of 0700 and 1900.

**In this role you will**:
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Assist with staff security enquiries

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Manage access cards, including issue of new cards and temporary passes, and regularly audit passes

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Monitor CCTV and alarms within the building, and respond to incidents and alarms

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Complete reports on our client's systems, including incident reports

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Conduct building patrols to identify security risks and technical faults

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Use hand-held radios to communicate with our G4S Security Operations Centre team

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Be an emergency warden for the building

What we're looking for
- Customer Service focus with a high level of communication and the ability to build rapport
- Holder of a current Victorian Security License

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Completed a Certificate II or III in Security Operations
- Current First Aid & CPR qualifications, or willing to obtain this prior to employment

The recruitment process

**G4S runs a staged recruitment process which includes**:
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Shortlisted applicants will have a quick 10-minute phone call with our Talent Advisor - to learn more about the role

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A face-to-face interview in Docklands - to meet the team and experience the work environment

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Background checks - including a National Police Check, Reference checks, a Medical Assessment, and Security Qualifications + ID form

About G4S Australia and New Zealand
G4S, An Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.

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