Concierge
7 months ago
**Immediate start - Casual Concierge - Luxury Apt Building**
Private Advertiser
East Melbourne, Melbourne VIC
Front Office & Guest Services (Hospitality & Tourism)
Casual
**About us**
One of Australia's premium apartment buildings in **East Melbourne **is operated and maintains 5 star hotel type services to meet the needs and expectations of Owners, Residents and Visitors. There is a major building upgrade and renovation program underway that will continue to elevate the buildings reputation in the real estate market as a premium facility that is an extremely desirable address.
Because we are a renowned as an **above award** paying employer we are looking for an exceptional ‘people person’ to join the Concierge team, which operates on a 24/7 basis. Customer focused superstars need only apply
Meet great people, work in a boutique environment where you get to know clients as people rather than a number. With less than 90 apartments this building represent the finest of inner city living in a relaxed, professional environment.
**Qualifications & experience**
- 12 months minimum in exclusive client facing role
- Great communication skills mandatory, as is the ability to anticipate opportunities to surprise and delight
- Exemplary multi tasking and working under pressure without becoming flustered is a must
- Must value clients privacy in and out of work
and
2. Please articulate with examples when you have been faced by a difficult challenge at work (could be difficult clients, problematic suppliers causing issues etc) and how you overcame these difficulties.
**Tasks & responsibilities**
Meet & Greet Residents and Visitors
Handle all requests promptly & efficiently
Coordinate contractor services & maintenance requests
Protection of building access & resident privacy
Log any incidents
Contractor Management Fire Services
Warden & Chief Fire Warden responsibilities
Appreciation and understanding of the importance of building security
**Benefits**
- Great team environment
- Meet exceptional people and be valued in what you do
- Well above award rates
- car parking included
**Job Type**: Casual
Pay: $29.89 - $37.05 per hour
Expected hours: No less than 16 per week
**Benefits**:
- Professional development assistance
Schedule:
- 8 hour shift
Supplemental pay types:
- Annual bonus
- Bonus
- Overtime pay
- Penalty rates
**Experience**:
- Concierge: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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