Employee Relations Adviser

4 weeks ago

Brisbane, Australia Queensland Rail Full time

**Employee Relations Adviser**

Req. Id: 4495

Date: 18-Jan-2023

**Location**:
Brisbane, QLD, AU, 4000

Company: Queensland Rail

**About us**

We encourage a safe, innovative, and inclusive environment where you can deliver quality service while expanding your career and achieving your professional goals. If you thrive in an environment where motivation, teamwork, and forward thinking are paramount, then a career with Queensland Rail, could be the right step for you.

**About the team**

The Employee Relations team is comprised of two (2) separate units, those being Industrial Relations and Ethics & Investigations. Employee Relations plays a significant role in ensuring Queensland Rail maintains a healthy and productive workplace, embodying the organisation’s core values:

- 1 Queensland Rail - We do better together
- Treat others with respect - We appreciate everyone’s contributions and differences
- Empower our people - We have confidence in our people
- Act Safely - We work safe, to go home safe
- Make a positive difference - We learn from today, to improve tomorrow

**About the role**

This is a dynamic role where each day is different from the next and requires someone with exceptional abilities to manage multiple requests with tight deadlines.

As the Employee Relations Adviser in the Ethics & Investigations Team, you will be primarily responsible undertaking complex and varied workplace investigations into allegations of misconduct and/or corrupt conduct. As well as this, you may also support the organisation by managing a range of employee issues, providing advice, coaching, as well as providing support to leaders and employees on policy matters and legislative requirements.

This position is not without its challenges, your ability to remain calm in an often adversarial, intense and fast paced environment along with your exceptional stakeholder communication skills and ability to prioritise and manage your time will ensure your success in this role.

**Key responsibilities include**:

- Coordinate and case manage complex performance and behaviour matters including workplace and corrupt conduct investigations and alternative dispute techniques to deliver sustainable and effective business outcomes.
- Provide specialist advice, support and coaching to senior and line leaders and employees on Human Resource Management (HRM) to enable best practice and compliance, particularly in areas of HRM, industrial relations and employment law.
- Maintain a strong solution-driven, customer focus with key stakeholders, influencing and engaging with the business to implement effective People and Culture (P&C) practices with their teams.
- Assist to facilitate effective HRM processes which ensure that employee conditions, benefits and assistance programmes are provided
- Manage and maintain accurate case management records, ensuring the timely and robust capture of data into relevant systems.
- Provide education, awareness and capability development for leaders and the broader business on P&C practices and initiatives and associated legislation, including discrimination, equal opportunity and industrial relations legislation.
- Represent Queensland Rail in forums in relation to discrimination matters, grievance management, workplace investigations and reporting.
- Contribute to the planning processes within P&C and assist other areas with incorporating initiatives into plans and business operations.

**Please see position description for a full list of responsibilities**: **Employee Relations Adviser
- Possess (or looking to gain) HR or workplace-related investigations experience, ideally within a large Government organisation.
- Thrive on managing multiple cases simultaneously and have a strong close-out rate.
- Can work autonomously and collaboratively within a team.
- Demonstrated ability to remain maintain professionalism during sensitive or difficult situations and conversations.
- Experienced having conversations with vulnerable employees and members of management.
- The ability to maintain a high level of discretion and confidentiality.

**Why Queensland Rail?**
- Competitive base salary and 50/50 Hybrid (WFH) options to support the balance between work and personal commitments
- Fulltime position based in Brisbane’s CBD, next to Central Station
- Career defining opportunity for approximately 12 months
- Free rail travel to and from work
- Ongoing support to develop your experience and skills
- Access to QR's competitive Employee Benefits + 1 Team Values, Diverse and Inclusive working environment
- Employee Assistance Program providing employees with holistic and contemporary health and wellbeing programs

As Queensland Rail is committed to creating a diverse and inclusive workplace, we encourage women, Aboriginal and Torres Strait Islander people, people with disability, people from non-English speaking backgrounds, and members of other diverse groups to apply.

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