Associate Professional Services Consultant

3 weeks ago

Sydney, Australia Mediaocean Full time

**What You Will Do**:

- The Associate Professional Services Consultant is responsible for professional services engagements with our clients and partners, including implementations, training, conversions, data setup and other billable services. Through needs assessment and detailed project planning, the Associate Professional Services Consultant will develop strong business partnerships with customers by functioning as a system expert, successfully onboarding clients and completing projects on-time and within budget.
- Responsibilities:

- Implement a coordinated project plan to manage successful client implementations and other professional service engagements across the Mediaocean platform suite
- Participate in thorough needs assessments and requirements gathering activities
- Track projects and provide regular internal and external status updates highlighting accomplishments and risks
- Work directly with key client leads to provide expertise around software configuration
- Work closely with the Customer Success and Customer Experience teams to ensure a smooth transition from implementation to feature adoption and utilization
- Maintain a comprehensive understanding of in-progress product development, product vision and Mediaocean direction
- Participate in internal UAT activities as required
- Maintain a good knowledge of the media/advertising industry and trends within the industry

**Who You Are**:

- 2+ years of experience supporting finance teams, consulting or implementing financial systems
- A degree in Accounting, Business or related field, preferably with courses in Systems Analysis and/or Project Management
- Sound project planning and administration skills and ability to multi-task
- Proven ability to meet and exceed service standards and KPIs
- Ability to tackle issues with a sense of urgency while maintaining professionalism and accuracy
- Strong customer service focus
- Strong research and analytical skills
- Excellent written and verbal communication skills; excellent presentation skills
- Proficiency with Excel and PowerPoint
- Experience working with Product and QA to troubleshoot, test and improve products would be desirable

**Why Mediaocean**:

- Employee assistance program - flexible working options to choose from: Full-time office / hybrid (office/home split) / full remote working
- Summer Fridays (during daylight saving period)
- Stocked office pantry and fridge
- Regular team bonding activities
- International mentorship program
- International buddy program - assigned during onboarding
- Thorough onboarding plan and training
- LinkedIn learning subscription
- Headspace Meditation App

Mediaocean recognizes our true strength and value shine when all our team members feel there is space in the conversation for their voices, thoughts, ideas, perspectives, and concerns. Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status.

If you're an existing Mediaocean employee and would like to submit a referral, click here.

  • Professional Services Consultant

    1 day ago

    Sydney, New South Wales, Australia Mediaocean Full time

    Mediaocean is a leading technology company that empowers brands and agencies to deliver impactful omnichannel marketing experiences. With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes. The company's advertising infrastructure and ad tech tools are used...

  • Professional Services Consultant

    3 months ago

    Sydney, Australia SS&C Fund Services (Asia) Pte Ltd Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Professional Services Consultant

    2 months ago

    Sydney, Australia Kofax Full time

    The Professional Services Consultant must be able to: - Deliver Kofax solutions to customer based on requirements document - Provide technical leadership to customer on the Kofax solution as configured to the customer’s requirements - Work closely with project manager to keep projects on schedule and within budget - Work independently in developing a...

  • Associate Payments Consultant

    3 months ago

    Sydney, Australia CMSPI Full time

    Associate Payments Consultant **Job role**:Associate Payments Consultant **Location**:Sydney, NSW, Australia **Reporting to**:Consulting Team - Performance Manager The world of payments is going through the most thrilling transformation imaginable. Volumes are growing, payment options are expanding, and complexity is intensifying. Retailers are at the...

  • Professional Services Consultant

    6 days ago

    Sydney, New South Wales, Australia NICE Full time

    About NICENICE is a leading provider of innovative solutions for the contact center industry. We're a team of ambitious professionals who challenge our limits and strive for excellence in everything we do.Job SummaryThe Professional Services Consultant is a customer-facing, billable position responsible for engaging customers in a consultative capacity and...

  • Servicenow Associate Consultant

    2 weeks ago

    Sydney, Australia TMLabs Full time

    **ServiceNow Associate Consultant** Unlock your potential as a ServiceNow Associate Consultant at TMLabs! Imagine transforming how businesses operate, driving impactful change, and working with cutting-edge technology - all as a ServiceNow Associate Consultant at TMLabs! This isn't just a job, it's your launchpad to a fulfilling career in IT...

  • Associate Payments Consultant

    4 months ago

    Sydney, Australia CMSPI Full time

    **Job role**:Associate Payments Consultant **Location**:Sydney, NSW, Australia **Reporting to**:Consulting Team - Performance Manager The world of payments is going through the most thrilling transformation imaginable. Volumes are growing, payment options are expanding, and complexity is intensifying. Retailers are at the epicenter of these changes, and...

  • Professional Services Consultant

    3 months ago

    Sydney, Australia SS&C Technologies Full time

    Professional Services Consultant SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial...

  • Associate Recruitment Consultant

    3 months ago

    Sydney, Australia Public Sector People Full time

    Sydney CBD Location next to Train, Bus and Tram stops - Verticals we recruit - Engineering, Project Management, IT, Finance and more - No experience required, looking for highly driven and motivated people **Associate Recruitment Consultant at Public Sector People** Are you ready to unleash your potential in the world of government contract recruitment?...

  • Professional Services Consultant

    3 days ago

    Sydney, New South Wales, Australia Mediaocean Full time

    Mediaocean is a leading technology company that empowers brands and agencies to deliver impactful omnichannel marketing experiences. With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes. The company's advertising infrastructure and ad tech tools are used...

  • Professional Services Consultant

    15 hours ago

    Sydney, New South Wales, Australia Mediaocean Full time

    About the RoleWe are seeking a highly skilled and experienced Professional Services Consultant to join our team at Mediaocean. As a key member of our implementation team, you will be responsible for delivering high-quality professional services to our clients, ensuring successful project outcomes and building strong relationships with our customers.Key...

  • Professional Services Consultant

    3 months ago

    Sydney, Australia Proofpoint Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ Corporate Overview We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation...

  • Professional Services Consultant

    1 day ago

    Sydney, New South Wales, Australia NICE Full time

    About NICENICE is a company that thrives on innovation and excellence. We're a team of ambitious individuals who challenge our limits and strive to make a lasting impact. Our work is driven by a passion for delivering exceptional results and exceeding customer expectations.Job Title: Professional Services EngineerThe Professional Services Engineer is a key...

  • Professional Services Consultant

    3 months ago

    Sydney, Australia SS&C Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Associate Consultant, Business Experimentation

    4 months ago

    Sydney, Australia Mastercard, Inc. Full time

    Associate Consultant, Business Experimentation **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...

  • Professional Services Consultant

    6 days ago

    Sydney, New South Wales, Australia PageUp Full time

    About PageUpAt PageUp, we're passionate about connecting people to great careers. Our powerful platform enables our customers to optimize every step of the talent management lifecycle so that everyone can reach their full potential.The RoleYou will be joining a close-knit, collaborative and supportive Professional Services team. The consultants within this...

  • Associate Consultant

    3 months ago

    Sydney, Australia Hatch Full time

    ** This role is at Appian (not for Hatch)** Hatch is supporting Appian to find a great Associate Consultant to join their Consulting and Professional Services team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Appian. **About the role at...

  • Professional Service Solutions Consultant

    2 months ago

    Sydney, Australia Procore Technologies Full time

    **Job Description**: Procore is looking for a **Professional Services Solutions Consultant** to play an integral role in supporting the sale of Procore's Professional Services. You'll leverage your deep experience scoping software implementations, as well as your knowledge in SaaS to inspire customer confidence in the value of our Professional Services. As...

  • Professional Service Solutions Consultant

    2 months ago

    Sydney, Australia Procore Full time

    Procore is looking for a **Professional Services Solutions Consultant** to play an integral role in supporting the sale of Procore's Professional Services. You'll leverage your deep experience scoping software implementations, as well as your knowledge in SaaS to inspire customer confidence in the value of our Professional Services. As part of a growing...

  • Associate Consultant

    2 weeks ago

    Sydney, Australia Business Sweden Business Support Office Full time

    The Sydney office is part of the EAPAC team, working closely with all the colleagues around the world and within our Industry and Service Networks. We deliver advisory and consultancy services related to commercial excellence and revenue growth across various sectors. Our consultancy scope includes for instance market entry and growth strategy, M&A, public...