Account Manager, Enterprise

6 months ago

Sydney, Australia Atlassian Full time

Overview:
**Working at Atlassian**

Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is continuing to drive investments focused on developing our largest, most strategic customers. We partner with 82% of the Fortune 500 and work with teams at IBM, Tesla, Dish, Lufthansa and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions.

Our Account Management team owns retention and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide. You will drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.

We are looking for team player who can adapt rapidly to changing events and handle the complexity and detail orientation that comes with large strategic accounts. In addition, you need to be able to prioritize high value activities amongst competing priorities. You have over 5 years of relevant experience with a proven track record of achieving revenue targets and accelerating expansion within your owned book of business, ideally with experience in owning sales engagements end-to-end.

**Responsibilities**:
**More about you**

The team is comprised of proactive, resilient, and empathetic Account Managers, specialized in accelerating growth across Atlassian's full suite of products and services. You are adaptable to change, consistently seek opportunities to learn, and lean into collaboration to drive success. We believe in the Atlassian values and want to use them as our compass in constantly refining and optimizing our go-to-market model.

In your first 90 days, we'll expect you to have:

- Manages time effectively and prioritize among competing opportunities
- Executes creative and unique approaches to help evolve best practices
- Demonstrated excellence in discovery, with proven ability to engage with curiosity to identify opportunity
- Demonstrated experience leading sales cycles end-to-end
- A team player mindset; driving collaboration and engagement scope with global stakeholders
- A customer first mentality advocating for the customer’s interests, solving complex problems, influencing outcomes, and aligning with Atlassian’s strategy
- Effective communication and active listening skills whilst leading revenue expansion efforts from start to finish, and engaging with senior stakeholders
- A strategic approach in reviewing the global account footprint, and prioritizing customer engagements to maximize account growth and retention
- A change agent with the ability to continuously learn and implement feedback
- A tendency to operate daily with a sense of urgency, an affinity for creative problem-solving
- **
Responsibilities Include**:

- Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach
- Developing Senior and Executive relationships over video conferences as well as in-person
- Manage high-value renewals & expansion across a sizable product portfolio
- Ownership of growth opportunity management and sales cycles end-to-end
- Partner with our Sales team on account planning and driving total book of business growth through competitive, market and whitespace analysis
- Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities
- Maintain a deep understanding of product updates and new offerings and articulates those improvements to customers and our solution partners
- Forecasting accountability for your owned book of business

Qualifications:
**Your background**
- Five or more years experience in account management, inside sales, customer success or other relevant business areas
- Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures
- Proven track record of meeting or exceeding performance goals
- Experience managing high-revenue customer engagements with Enterprise-level customers
- Experience managing complex, end-to-end sales cycles is preferred

**Nice to have**:

- Experience selli

  • Enterprise Account Manager

    6 months ago

    Sydney, Australia JFrog Full time

    **Australian Citizenship or Permanent Residency is required** At JFrog, we're reinventing DevOps to help the world's greatest companies innovate - and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Here, if you're willing to do more, your career can take off. And...

  • Enterprise Account Manager

    6 months ago

    Sydney, Australia Perforce Software Full time

    **Role**:Enterprise Account Manager **Location**:Sydney, Australia Perforce Software powers innovation at an unrivalled scale. Our solutions drive quality, security, compliance, collaboration, and speed across the technology lifecycle. We bring deep domain and vertical expertise to every customer, so nothing stands in the way of success. **Position...

  • Account Manager, Enterprise

    1 month ago

    Sydney, Australia Airwallex Full time

    **About Airwallex** Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business...

  • Enterprise Account Manager

    3 months ago

    Sydney, Australia Procore Full time

    Procore Technologies is a leading construction management platform. Our services connect every project contributor with solutions built specifically for the construction industry across all segments. We are transforming the construction industry by improving the lives of construction professionals through innovative technology supported locally in Australia...

  • Enterprise Account Manager

    6 months ago

    Sydney, Australia EROAD Full time

    Are you ready to take your Account Management career to the next level? Join EROAD, a fast-growing organisation who is leading the way with in-vehicle technology as our new Enterprise Account Manager in Sydney, Australia! If you're looking for a dynamic and varied role where you will never be bored, and you have a passion for building relationships and...

  • Account Manager, Enterprise

    6 months ago

    Sydney, Australia Similarweb Full time

    Similarweb is the leading digital intelligence platform used by over 3000 global customers. Our wide range of solutions are used by companies like Google, eBay, and Adidas. We help our customers succeed in today's digital world, by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021, we went public on the...

  • Enterprise Account Manager

    6 months ago

    Sydney, Australia Atlassian Full time

    Overview: Our Account Management team owns retention and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide. You will drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading...

  • Enterprise Account Manager

    1 month ago

    Sydney, New South Wales, Australia Minitab Full time

    At Minitab, we are seeking a skilled Enterprise Account Manager to join our team. As a key member of our sales organization, you will be responsible for driving revenue growth and expanding our presence in the enterprise market.**Job Summary:**We are looking for a seasoned sales professional with experience in cloud software solutions and enterprise account...

  • Enterprise Account Manager

    3 months ago

    Sydney, Australia Allura Partners Full time

    Private Equity backed SaaS business Sydney based - hybrid working $270K OTE Our client is a Private Equity backed SaaS business with a strong existing client base across Civil Engineering, Construction, and Government sectors. As the Enterprise Business Manager you will be responsible for hunting and winning new business as well as building on their...

  • Transformational Enterprise Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Airwallex Full time

    About AirwallexAirwallex is a leading unified payments and financial platform for global businesses, empowering over 100,000 companies worldwide with integrated solutions for business accounts, payments, spend management, and treasury.Founded in Melbourne, we have a team of 1,500 innovators across more than 20 offices globally. Backed by world-leading...

  • Enterprise Account Manager

    6 months ago

    Sydney, Australia TeamViewer Full time

    Company Description TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity. Our team is committed to quality and passionately...

  • Enterprise Account Manager

    6 months ago

    Sydney, Australia SHL Full time

    **Vacancy Name** - Enterprise Account Manager / Director **Requisition No** - VN3062 **Time Type** - Full Time **Location** - Sydney Office **Additional Location** **Country** - Australia **Join a team that is shaping the future of work! SHL, People Science. People Answers.** SHL is the innovator is talent assessment with the most comprehensive set of...

  • Strategic Enterprise Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Culture Amp Full time

    About the CompanyCulture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work.We empower companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams.Job Title: Strategic...

  • Enterprise Account Executive

    6 months ago

    Sydney, Australia Creatio Full time

    We're looking for an** Enterprise Account Executive** in Australia, Sydney. - The company is dedicated to winning big horizontal markets, targeting mid-size and large enterprises with a global TAM of thousands of organizations. With 60% YoY ARR growth and 130% of Net Retention, Creatio demonstrates world-class growth metrics. - Headquartered in the USA, we...

  • Account Manager, Enterprises

    7 months ago

    Sydney, Australia Gartner Full time

    **Description**: **What you’ll do as an Account Executive**: **Your role will also include**: - Partnering with C-Level executives i to develop and implement effective, enterprise-wide strategies - Guide customer satisfaction, account retention and growth by collaborating with clients and internal Gartner teams Own forecasting and account planning on a...

  • Strategic Enterprise Account Manager

    3 weeks ago

    Sydney, New South Wales, Australia LeanIX Full time

    Unlock New OpportunitiesSAP LeanIX, a market leader for enterprise architecture management (EAM), is seeking an experienced Strategic Enterprise Account Manager to drive the modernization of IT landscapes and continuous business transformation. This is a unique opportunity to empower organizations to create transparency, enabling them to visualize, assess...

  • Enterprise Account Executive

    6 months ago

    Sydney, Australia Stream Consulting Group Full time

    50/50 Hybrid Split in terms of WFH and CBD office - Team events on yachts and interstate incentive trips are common - Google-Style offices with amazing perks Would you like to be a part of an Australian company that is quickly making its competitors 2nd best? This SaaS company has taken their niche by storm; their solutions help enterprises manage the...

  • Enterprise Account Manager

    6 months ago

    Sydney, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Enterprise Account Manager

    6 months ago

    Sydney, Australia SHL Global Full time

    **Join a team that is shaping the future of work! SHL, People Science. People Answers.** SHL is the innovator is talent assessment with the most comprehensive set of solutions that address the needs of the largest global organizations. From the hourly employee to the C-Suite, whether for talent acquisition or talent management, SHL's products and services...

  • Enterprise Account Development Manager

    4 weeks ago

    Sydney, New South Wales, Australia SafetyCulture Full time

    About UsSafetyCulture is a rapidly growing SaaS company dedicated to empowering working teams to improve every day. Our mission-driven approach focuses on providing a voice for front-line workers and actionable insights for leaders to make informed decisions.Job OverviewWe are seeking an experienced Senior Account Executive, Enterprise to join our team. As a...