See more Collapse

Sales Support Consultant

2 months ago

Melbourne, Australia ERM Power Limited. Full time

Administration
- Fixed Term
- Melbourne or Brisbane

11/8/2023
- Be part of high performing team with a great team culture
- We invest time in our people and help them chart their own career trajectory
- We prioritise respect for each other, our customers, communities & stakeholders

**The world’s biggest challenge needs you, here.**

Big challenges require big solutions. And the transition to a net-zero world is about as big as it gets. Working at Shell Energy - one of Australia’s leading energy retailers - puts you at the heart of that endeavour.

**Lead the change, from the frontline**

As a valued member of our Retail Sales team, the
** Sales Support Consultant** will be responsible for expanding and retaining Shell Energy’s C&I customer base. This is a fixed term 12 month contract role.

Based in
**Brisbane** or
**Melbourne**, the primary focus of this role is to support the wider sales team in assisting with all aspects of processing and responding to customer and broker/consultant requests.

With respect, integrity and honesty, you will:

- Manage customer accounts and the customer enquiries;
- Hold customer meetings (Face to face, conference calls) if required;
- Respond to sales enquiries;
- Regulatory, sales and customer reporting;
- Respond to invoice and data requests and other administrative enquiries from customers and brokers;
- Assist with web portal set up and training;
- Identify opportunities for process improvement and system development to deliver greater success and business efficiencies;
- Provide administrative support to the C&I Sales customer service teams; and
- Comply with all relevant company procedures.

**What you’ll bring**

Here’s what you’ll need to thrive in this role:

- Understanding of the energy sector, preferably within a retail environment;
- Experience in successfully selling to or servicing business customers;
- Proven track record in supporting a sales team in meeting targets and KPI's;
- Excellent interpersonal skills and ability to build relationships with a wide range of stakeholders;
- Ability to manage expectations and deliver to committed timeframes in a fast paced environment;
- Demonstrated strong verbal and written communication skills;
- Ability to resolve conflict and negotiate good business and customer outcomes;
- Demonstrated desire and interest in helping customers and maintaining strong relationships;
- Ability to quickly learn and adapt to internal systems and processes;
- Competent Excel skills;
- Attention to detail;
- Ability to work under pressure;
- Ability to meet personal objectives as well as aligning to team goals; and
- Capable of working as part of a team and autonomously.

**Why join our team**

Every day, our people bring deep expertise, true innovation and investment to help our customers - and the world - reduce their environmental footprint. You can be part of that change.

Here are the top reasons why our people choose us:

- **Purpose **that you can see. As a **Sales Support Consultant** you’ll have the best shot at energising a better future, one customer at a time.
- **Work **that’s interesting, innovative and high impact. We hope you’ll love the challenge and opportunity to achieve - for our customers and for you.
- **People **who bring the expertise and drive to succeed. Our Operations team is respectful, inclusive, and supports connection and collaboration.

Visit our careers site to find out more.

Read the stories of our incredible people.

**Join us. Together, we can make the difference count.**
- Shell Energy is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability._

We have other current jobs related to this field that you can find below

  • Training Sales Officer

    2 weeks ago

    Melbourne, Australia bta Sales Full time

    **What's in it for you?** Join this longstanding and reputable organisation, where you will provide training and consulting services to various business customers across Victoria. In return for your experience and skills in business-to-business sales, you will be compensated with a salary between $65k - $75k, plus superannuation. Other benefits...

  • Pre-sales Consultant

    2 weeks ago

    Melbourne, Australia Spinnaker Support Full time

    Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...

  • Training Sales Officer

    6 days ago

    Melbourne, Victoria, Australia bta Sales Full time

    What's in it for you?Join this longstanding and reputable organisation, where you will provide training and consulting services to various business customers across Victoria. In return for your experience and skills in business-to-business sales, you will be compensated with a salary between $65k - $75k, plus superannuation.Other benefits...

  • Principal Consultant

    5 days ago

    Melbourne, Victoria, Australia Smith Sales Inc. Full time

    Principal Consultant (Industry Interlock)JOB DESCRIPTION:DXC seeks to appoint a Principal Consultant within its Analytics Consulting Practice in Australia & New Zealand.A senior role in DXC Analytics business reporting to the Managing Partner Analytics. This role has been created to create new and consistent revenue streams by industry, drive increased sales...

  • Principal Consultant

    6 days ago

    Melbourne, Victoria, Australia Smith Sales Inc. Full time

    Principal Consultant (Industry Interlock) JOB DESCRIPTION :DXC seeks to appoint a Principal Consultant within its Analytics Consulting Practice in Australia & New Zealand.A senior role in DXC Analytics business reporting to the Managing Partner - Analytics. This role has been created to create new and consistent revenue streams by industry, drive increased...

  • Principal Consultant

    5 days ago

    Melbourne, Victoria, Australia Smith Sales Inc. Full time

    Principal Consultant (Industry Interlock)JOB DESCRIPTION :DXC seeks to appoint a Principal Consultant within its Analytics Consulting Practice in Australia & New Zealand.A senior role in DXC Analytics business reporting to the Managing Partner - Analytics.This role has been created to create new and consistent revenue streams by industry, drive increased...

  • Principal Consultant

    6 days ago

    Melbourne, Victoria, Australia Smith Sales Inc. Full time

    Principal Consultant (Industry Interlock)JOB DESCRIPTION:DXC seeks to appoint a Principal Consultant within its Analytics Consulting Practice in Australia & New Zealand.A senior role in DXC Analytics business reporting to the Managing Partner - Analytics.This role has been created to create new and consistent revenue streams by industry, drive increased...

  • Sales Support Consultant

    2 weeks ago

    Melbourne, Australia Online Education Services Full time

    **About OES** Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships. Our dynamic global team shares a vision to transform the student experience through...

  • Sales & Support Consultant

    4 weeks ago

    Melbourne, Australia AGL Energy Full time

    Powering Australian Life. At AGL, we believe energy makes life better. That’s why we’re passionate about powering the way Australians live, work and move. Like you, we believe that the world is going through extraordinary challenges. We don’t shy away from the tough questions and we consider the answers carefully. We work in partnership with our...

  • Sales & Support Consultant

    11 hours ago

    Melbourne, Australia AGL Energy Full time

    Powering Australian Life. At AGL, we believe energy makes life better. That’s why we’re passionate about powering the way Australians live, work and move. Like you, we believe that the world is going through extraordinary challenges. We don’t shy away from the tough questions and we consider the answers carefully. We work in partnership with our...

  • Sales Consultant Inbound Team Cbd

    3 weeks ago

    Melbourne, Australia Sales Staff Australia Full time

    Permanent Base of 100k for all New Sales People+Sup+full coms structure - Work on company generated leads only, we don't coldcall or network - Close 1.5 sales a day, 5 days a week to achieve 180k OTE **Internal sales position on our inbound sales team** - We spend an absolute fortune on google marketing and a Kings Ransom each month on numerous successful...

  • Sales Consultant Inbound Team Cbd

    5 days ago

    Melbourne, Australia Sales Staff Australia Full time

    Permanent Base of 100k for all New Sales People+Sup+full coms structure - Work on company generated leads only, we don't coldcall or network - Close 1.5 sales a day, 5 days a week to achieve 180k OTE You would have seen this ad posted 7 weeks ago, we hired 3 at the time and we are looking for 2 more sales staff members due to our desire for growth and due...

  • Sales Consultant Inbound Team Cbd

    6 days ago

    Melbourne, Victoria, Australia Sales Staff Australia Full time

    Permanent Base of 100k for all New Sales People+Sup+full coms structure Work on company generated leads only, we don't coldcall or network Close 1.5 sales a day, 5 days a week to achieve 180k OTEInternal sales position on our inbound sales team - We spend an absolute fortune on google marketing and a Kings Ransom each month on numerous successful advertising...

  • Sales Consultant Inbound Team Cbd

    6 days ago

    Melbourne, Victoria, Australia Sales Staff Australia Full time

    Permanent Base of 100k for all New Sales People+Sup+full coms structure Work on company generated leads only, we don't coldcall or network Close 1.5 sales a day, 5 days a week to achieve 180k OTEYou would have seen this ad posted 7 weeks ago, we hired 3 at the time and we are looking for 2 more sales staff members due to our desire for growth and due to our...

  • Senior Sales Executive

    6 days ago

    Melbourne, Victoria, Australia Smith Sales Inc. Full time

    About UsThere's something special about working for a company like Macquarie Telecom. We're not the biggest in the industry, where you're just a number. We're not tiny enough that you've never heard of us. We're in that sweet spot where we're strong enough to punch above our weight. And we definitely do Because of this, you have the opportunity to make a...

  • Senior Sales Executive

    5 days ago

    Melbourne, Victoria, Australia Smith Sales Inc. Full time

    About Us There's something special about working for a company like Macquarie Telecom. We're not the biggest in the industry, where you're just a number. We're not tiny enough that you've never heard of us. We're in that sweet spot where we're strong enough to punch above our weight. And we definitely do Because of this, you have the opportunity to make a...

  • Senior Sales Executive

    5 days ago

    Melbourne, Victoria, Australia Smith Sales Inc. Full time

    About Us There's something special about working for a company like Macquarie Telecom.We're not the biggest in the industry, where you're just a number.We're not tiny enough that you've never heard of us.We're in that sweet spot where we're strong enough to punch above our weight.And we definitely do Because of this, you have the opportunity to make a...

  • Sales Consultant Me Inbound Team

    6 days ago

    Melbourne, Victoria, Australia Sales Staff Australia Full time

    Permanent Base jumps up from 75k to 100k once you are promoted Work on company generated leads only, we don't coldcall or network Close 3 sales a day, 5 days a week to achieve 130k OTEYou would have seen a slightly different version of this ad posted 8 weeks ago, that was drafted specifically for our large enterprise team within our business, the difference...

  • Sales Recruiter

    5 days ago

    Melbourne, Victoria, Australia Sales Friends Full time

    The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...

  • Regional Sales Manager

    6 days ago

    Melbourne, Victoria, Australia Sales Friends Full time

    What's on offer?As a Regional Sales Manager (Internal Sales), based at our Docklands office, you will oversee sales activity of our internal team to ensure lead indicators support sales targets and results.You will drive a high-energy sales culture, collaborate with internal stakeholders to optimise enquiry-generating campaigns and support your team in...