Portfolio Reservations Groups Coordinator

2 months ago

Sydney, Australia AccorHotel Full time

**Company Description**
Are you passionate about creating unforgettable experiences? Do you thrive in a dynamic and customer-focused environment? If so, we have the perfect opportunity for you Join the Accor Salter Brothers Portfolio team of 11 Hotels, as a **Portfolio Group Reservations Coordinator**

**About Us**:
Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits.

We’re so much more than hotels — we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
**Job Description** What will you be doing?**
- Meeting the needs of inbound FIT reservations and groups from the taking of the inquiry, conversion of the business, assisting with organization of the group, through to ensuring successful on-site coordination of the group.
- Maintain fluency with the ALL Live Limitless Loyalty Program
- Provide efficient, friendly & professional service to all guests
- Be the first point of contact for all incoming group booking enquiries

**Qualifications** Your Skills & Experience Include**:

- Time management skills with the ability to multitask
- Service oriented with an eye for detail.
- Confident & articulate communication, relationship & networking skills
- Entrepreneurial spirit with drive, ambition & high level of energy
- Passion for hospitality with experience in the Hotel Industry

**Additional Information** What’s in it for you?**
- Working within a supportive and collaborative working environment
- The flexibility to ‘Work your Way’ to leadership
- Learning & Development through Accor’s RTO “Learn your Way”
- Career mobility opportunities within our International Hotel Group
- Global perks in hotels and Accor partners

**Our commitment to Diversity & Inclusion**:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
- Please note, you will require full working rights in Australia to be eligible for this position._

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