Customer Service Representative

6 months ago


Newstead, Australia I-MED Full time

Join the Dynamic I-MED Contact Centre Team in Newstead QLD 
Looking for a fulfilling career opportunity? Look no further We're seeking dedicated individuals to join our I-Med Contact Centre Team in Newstead, QLD, starting at the end of April. This is a Full-time position, Monday to Friday, operating within the hours of 8:00 am to 5:30 pm.
As part of Australia's largest medical imaging company, you'll play a vital role in our team, assisting with various tasks related to radiology services. From handling inquiries to scheduling appointments, you'll be at the forefront of providing support to patients and referrers across the country.

** Excellent communication skills**: Ability to listen, empathise, and engage with people from diverse backgrounds.
** Resilience under pressure**: Keep calm and composed in demanding situations.
** Openness to learning**: Willingness to adapt to new skills and changes in the workplace.
** Strong multitasking abilities**: Navigate computer systems efficiently while attending to various tasks.
** Attention to detail**: Ensure accuracy and precision in all aspects of your work.
** Solution-oriented mindset**: Approach challenges with a problem-solving attitude.
**欄 Team player**: Collaborate effectively with colleagues to achieve common goals.

**Exciting perks of joining our team**:
** Comprehensive paid training**: Receive thorough training over a 6-week period on medical imaging procedures and customer handling skills.
- ️ Flexible work arrangements: Enjoy work-life balance with options for hybrid work from home after 6 months.

** Internal career progression**: Opportunities for growth and advancement within the organization.
**喙 Employee benefits**: Access to salary packaging options, discounted health insurance, fitness perks, and more.
Want to know more about I-MED? Check out our social media pages:
**About us**:
I-MED Radiology Network is one of the largest providers of medical imaging in the world, operating 250 clinics and performing over 6 million patient procedures annually across Australia. With over 350 doctors and 4,000 staff actively sharing clinical knowledge and expertise, we ensure a consistently high level of service across all our clinics. We recently expanded our clinic network across the Tasman with the acquisition of Hamilton Radiology and Midland MRI in New Zealand's North Island in 2022.



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