Front Office Manager

4 days ago

Brisbane, Australia Frontline Recruitment Full time

Embark on a rewarding journey as a Front Office Manager with this regional resort. Join the team in shaping unforgettable memories for guests while embracing the tranquil charm of the regions picturesque surroundings.

**About the Company**:
Discover a captivating escape nestled in the heart of the region's natural beauty. At this renowned regional resort, they offer a warm and inviting retreat for individuals and families seeking a relaxed getaway. With a strong commitment to providing genuine hospitality and a laid-back atmosphere, the resort has become a cherished destination for travellers seeking authentic experiences in a serene setting.

**About the Role**:
Join the dynamic team as a Front Office Manager and play a pivotal role in shaping the first impressions of valued guests. As the Front Office Manager, you will be at the forefront of guest interactions, ensuring a seamless and enjoyable stay from check-in to check-out. Your adept leadership will guide the dedicated front desk team in delivering exceptional service, facilitating efficient operations, and maintaining a welcoming ambience in the lobby area. Your keen attention to detail will be essential in coordinating guest reservations, overseeing daily front office activities, and collaborating with various departments to guarantee guest satisfaction.

**Your Skills and Experience**:

- Proven experience in front office management or a related role within the hospitality industry
- A natural leader with the ability to motivate and guide a diverse team toward shared goals
- Excellent communication skills to interact effectively with guests, team members, and other departments
- Strong critical thinking and problem-solving abilities to handle various guest situations and operational challenges
- Exceptional organisational skills to manage reservations, streamline check-in/check-out processes, and maintain a smooth front desk operation

**Your Benefits and Rewards**:

- A competitive salary package that reflects your experience and skills in the hospitality industry
- Free Accommodation
- Opportunities for professional growth and development within our expanding resort network
- A supportive work environment that values work-life balance, enabling you to enjoy the scenic beauty of the region. The chance to work closely with a diverse team of dedicated professionals who share a passion for delivering outstanding guest experiences
- Collaborations with local businesses and attractions that provide unique experiences and benefits for our team members

Alternatively, for a confidential discussion please contact **Isaac Gorton **on** 0488 488 617.**

**Seeking a job change?**

When you fill out a confidential profile with Frontline Hospitality it goes to our team of experienced recruiters who will work with you to find your dream role.

Our unique system of recruitment means the whole team will be trying to find you the right job. Whether it is now or in the near future we will continue to match positions to suit your needs until we find you the perfect job

**Or just looking around?**

We highly recommend that you call us even if you are not officially in the job market. Once we understand what you are looking for we keep you in the know, because no one knows Hospitality like us.

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