Service Operations Analyst

6 months ago


Melbourne, Australia Australian Bureau of Meteorology Full time

APS Level 5, Ongoing
- $76,383 - $83,683 + 15.4% super
- Melbourne preferred, all Bureau capital city office locations will be considered.

The Bureau of Meteorology’s Technology Command Centre Team, within the Service Operations section, provides 24x7 technical monitoring and support for Bureau operations, including Major Incident Management. Preferably based at the Bureau's Melbourne Office, this role is crucial in providing system support and quality of response to incidents on the Bureau's operational production systems through effective processes and documentation. The key goal is to achieve high service availability for internal and external customers including Bureau partners and the general public, as well as contributing to the Bureau's aim of "Zero lives lost" via an aim of "Zero Service Interruptions".

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