Radio Services

2 days ago

Melbourne, Australia Victoria Police Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Victoria Police

**Salary**: $95,102 - $107,905

Occupation: IT and Telecommunications

Reference: VG/J20045716GD

**About the role**:
As a Product Analyst for Radio Services, you'll play a critical role in shaping and enhancing the digital and technical products that support Victoria Police's mission. Reporting to the Service Delivery Manager, you'll support product development whilst ensuring that our systems align with the needs of our frontline members. This role is ideal for someone passionate about creating solutions that drive service excellence in a high-stakes environment.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements. You will be part of a supportive and progressive team that supports and enables career development.

**Radio Services Product Analyst**

The Product Analyst role for Radio Services exists within Operational Technology and is part of the Frontline Technology Domain. The growth and complexity of radio services including the introduction of newer technologies within the current radio fleet has identified the need to build an enterprise radio services model and technical capability within Victoria Police.

The role will focus on supporting the technical capability and services within the Victoria Police radio fleet of 13,000 radio devices.
- As the product analyst, you will be responsible in supporting the Service Deliver Manager with managing the radio fleet of approximately 13,000 newer upgraded devices. You will be required to build a suitable capability within Operational Technology unit to leverage technical opportunities that are offered with the new upgraded radios g.,Radio Wi-Fi deployment, Long Term Evolution (LTE) connectivity, broadband Push to Talk etc.
- You will be supporting the product specialist with giving advice on performance of portable and mobile devices across the Metropolitan Mobile Network (MMR) UHF & Rural Mobile Network (RMR) VHF and Victoria Radio Network (VRN) network.
- Provide radio support and guidance across the various stakeholder groups including both ICT service delivery teams and Operational divisions within Victoria Police.
- Provide a technical liaison and support framework and liaise with other key stakeholders within the organisation on product performance and technical guidance.
- Develop a strategic technical capability within the organisation to manage the growth and complexity of newer technologies within the radio network environment.
- Develop a robust testing framework to assess newer technologies, undertake assessment and provide recommendations on device suitability and operational effectiveness.
- Monitor radio technology functionality, identify and recommend to senior key stakeholder opportunities to improve operational efficiencies.
- Be a system matter expert and technical reference point and mentor to personnel within the department.
- You will provide technical advice, recommendations, and thought leadership on all technical aspects of radio devices' service.
- Provide support to continuous improvement and continuous development for all team members.
- Work with vendors to develop solutions and seek resolution to complex radio communications problems.

**Your duties will include**:

- Resolve operational service delivery problems consistent with program objectives.
- Support the technical liaison function within other regions, departments and commands,
- Support of the radio network, including asset management, audit and compliance, radio accessories and customer support.
- Produce formal correspondence, including briefs and reports which are evidence based and clearly articulate trends, opportunities and risks associated with a recommendation and planned course of action.
- Complete evaluations and provide advice to actively contribute to the continuous improvement of radio services.
- Prepare authoritative reports and provide specialist advice on technical solutions at the program or organisational level.
- Develop and implement operational policy and solutions within the division and department.
- Provide technical field support and specialist advice to internal and external stakeholders based on your field of expertise.
- Develop and maintain positive relationships with a diverse range of internal and external personnel and stakeholders and collaborate with these stakeholders to achieve timely and accurate strategic advice.
- Manage and lead the delivery of quality and timely outputs by identifying and actively managing emerging opportunities, issues and risks.

**As the successful applicant, you will have**:

- Demonstrated technical experience working within a radio or telecommunications field.
- Proficient in ServiceNow and sound knowledge in The Information Technology Infrastructure Library (ITIL) Frameworks
- Experience working in an agile and dynamic technology environment with commercial networks LTE, Cellular

  • Retail Sales Associate- Radio Velvet Art Brand

    6 days ago

    Melbourne, Australia Radio Velvet Full time

    Job description Art experience brand, Radio Velvet, have launched an immersion space in the heart of Melbourne CBD. We are looking for a team of hardworking, passionate people that are compelled by both the pop culture, art and apparel industry. As a full or part-time Radio Velvet representative, you will be selling in our retail exhibition space, driving...

  • Retail Sales Associate- Radio Velvet Art Brand

    2 weeks ago

    Melbourne, Australia Radio Velvet Full time

    Job description Art experience brand, Radio Velvet, have launched an immersion space in the heart of Melbourne CBD. We are looking for a team of hardworking, passionate people that are compelled by both the pop culture, art and apparel industry. As a full or part-time Radio Velvet representative, you will be selling in our retail exhibition space, driving...

  • Radio Services

    2 days ago

    Melbourne City Centre, Australia Victoria Police Full time

    **About the role**: As a Service Delivery Manager, you have the key role of maturing the service delivery capability and management of Victoria Police's radio fleet of 13,000 radio devices. You will also have the crucial role of leading a team, setting and upholding delivery & processes and championing our agile ways of working. Victoria Police is a...

  • Radio Services

    2 days ago

    Melbourne City Centre, Australia Victoria Police Full time

    **About the role**: As a Product Specialist for Radio Services, you have the key role of maturing the product management capability and management of Victoria Police's radio fleet of 13,000 radio devices. You will also have the crucial role of leading a team, setting and upholding delivery, and championing our agile ways of working. Victoria Police is a...

  • Radio Services

    4 weeks ago

    Melbourne City Centre, Australia Victoria Police Full time

    As a Product Manager for Radio Services, you have the key role of managing and maturing the product management capability of Victoria Police's radio fleet of 13,000 radio devices. You will also have the crucial role of leading a team, setting and upholding delivery and championing our agile ways of working. Victoria Police is a contemporary and agile...

  • Radio Services

    4 weeks ago

    Melbourne City Centre, Australia Victoria Police Full time

    **About the role**: As a Product Analyst for Radio Services, you'll play a critical role in shaping and enhancing the digital and technical products that support Victoria Police's mission. Reporting to the Service Delivery Manager, you'll support product development whilst ensuring that our systems align with the needs of our frontline members. This role is...

  • 2 Way Radio Technical Services Supervisor

    3 weeks ago

    Melbourne, Australia Itch Recruitment Full time

    Rare opportunity to step up from a Senior Radio Tech Role - Join one of the big names with further career opportunities - Supervise a brilliant technical team and drive customer satisfaction Are you are an experienced 2 way radio technician that knows DMR, P25 and Tetra inside and out? (if not you won't be considered for the role), but if so we want to hear...

  • Technician - Two-way Radio Equipment

    10 hours ago

    Melbourne, Australia Roc Consulting Full time

    $75K - $80K SALARY + SUPER + CAR ALLOWANCE - GLOBAL MANUFACTURER OF RADIO/WIRELESS COMMUNICATIONS TECHNOLOGY - UNCAPPED CAREER SCOPE TO ADVANCE WITHIN A GLOBAL BUSINESS **Company** This business is one of the worlds largest manufacturers, integrators and solution providers of two-way radio and remote site communications technology and infrastructure. They...

  • Junior/apprentice Radio Technician

    3 weeks ago

    Melbourne, Australia Intro Recruitment Solutions Full time

    Global Company | Large Projects | Industry Leading | Great Working Culture - Career Progression | Apprenticeship Possibilities | Long Term Benefits Our client is pursuing dedicated workers who can provide specialised services for all communications equipment installation work, including installations into heavy vehicles, light vehicles, buildings,...

  • Assembly Technician

    1 week ago

    Melbourne, Australia Roc Consulting Full time

    $75K SALARY + SUPER - GLOBAL MANUFACTURER OF RADIO/WIRELESS COMMUNICATIONS TECHNOLOGY - UNCAPPED CAREER SCOPE TO ADVANCE WITHIN A GLOBAL BUSINESS **Company** This business is one of the worlds largest manufacturers, integrators and solution providers of two-way radio and remote site communications technology and infrastructure. They manufacture and partner...

  • Radio Sales Specialist

    3 weeks ago

    Melbourne, Australia Southern Cross Austereo Full time

    **Melbourne** - **Salaried**: **Who are we?** Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & HIT network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere! - In 2021 we...

  • Account Executive

    2 weeks ago

    Melbourne, Australia Nine Full time

    **Company Description** Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. The role of the **Nine...

  • Internal Account Manager

    2 weeks ago

    Melbourne, Australia Roc Consulting Full time

    $65K - $70K SALARY + SUPER + UNCAPPED COMMS FROM EXISTING ACCOUNTS - NATIONAL ACCOUNT MANAGEMENT - WORKING ACROSS MULTIPLE INDUSTRIES - BRILLIANT COMPANY CULTURE - TEAM BASED ATMOSPHERE **Company** This business is a national supplier of a range of industrial technology and communications products designed for the remote site environment. They provide...

  • Indonesian Language Specialist

    7 days ago

    Melbourne, Victoria, Australia Special Broadcasting Service (SBS) Australia Full time

    About Us">The Special Broadcasting Service (SBS) Australia is one of the world's most unique and innovative media organisations. With a purpose of reflecting and exploring the evolving diversity of Australia, we produce trusted, meaningful, and engaging content that exists for all Australians. Our goal is to increase understanding and respect of the...

  • Technical Service Director

    6 days ago

    Melbourne, Victoria, Australia CSE Full time

    OverviewCSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure, and services. We collaborate with prominent industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.

  • Service Administrator

    2 weeks ago

    Melbourne, Australia hussetHR Full time

    Growth and Development Opportunities! - Fantastic Organisational Culture - Competitive Remuneration! **About us**: Progility Technologies is a ISO9001 and ISO45001 certified systems integrator and professional services provider on a mission to be the trusted partner of choice for information, communications, and technology solutions. **Our vision** is to...

  • Field Service Technician

    3 days ago

    Melbourne, Victoria, Australia Cse Full time

    RequirementsWe are looking for a highly skilled individual with tertiary qualifications in Engineering or certifications in Electronics & Communications, RF engineering, or a related field. Previous experience working in a client-facing environment in either Radio, Wireless IP Networking, or Microwave technology is highly favorable. Experience in a...

  • Country Manager

    4 weeks ago

    Melbourne, Australia Roc Consulting Full time

    GENEROUS SALARY PACKAGE - $250K - GLOBAL MANUFACTURER - GROWING APAC REGION - INHERIT SUCCESSFUL TEAM CURRENTLY OVERACHIEVING ON BUDGET EXPECTATIONS **Company** This global business is a world leading manufacturer of mission critical two-way radio and wireless communications technology. For decades they have been the selected partner and relied on supplier...

  • Radio Services

    4 weeks ago

    Melbourne, Australia Victoria Police Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victoria Police **Salary**: $134,593 - $180,115 Occupation: IT and Telecommunications Reference: VG/E20045717 As a Service Management Specialist reporting to the Delivery Manager of the Frontline Technology Domain, you will be responsible for the implementation and delivery of end-to-end...

  • Field Communications Technician

    4 days ago

    Melbourne, Victoria, Australia Santos Full time

    We are seeking a highly skilled Field Telecommunications Technician to join our team at Santos. As a member of our team, you will play a critical role in ensuring the safe and reliable operation of our systems, in line with company values and the Santos Management System.About the Job DescriptionThe job description includes performing routine servicing and...