IT Service Delivery Analyst

2 weeks ago

Melbourne, Australia Ramsay Health Care Full time

Ramsay Health Care is seeking a dynamic individual, eager to elevate their IT and Helpdesk skills to new heights Join our VIC IT Service Delivery team as a IT Service Desk Analyst and embark on a journey of professional growth and innovation.

**What’s on Offer?**
- Full-time, 6-month fixed term contract.
- Based in Melbourne - must be willing to travel to metro and regional VIC sites
- A great work culture and a friendly supportive team

**The Role**

The IT Service Desk Analyst will be the first point of contact for customer service and technical support to Ramsay Health Care IT users. You will provide responsive and timely diagnostic and troubleshooting of IT incidents to meet the needs of the department’s operational objectives.

Your key accountabilities will include, but are not limited to:

- Provision of responsive and high quality support and incident resolution
- Perform initial analysis, prioritisation and resolution of service requests and referring to senior support where required
- Effectively categorise, communicate and negotiate the priority of service requests and Incidents
- Monitor the performance of local hospital IT infrastructure and ensure daily backups are complete

**About You**

Your exceptional communication and interpersonal skills will allow you to forge strong, positive connections and deliver top-tier customer service. You are able to effortlessly convey information to both technical and non-technical people, all within our dynamic and fast paced environment.
- You will also demonstrate: _
- Experience in an IT support role or helpdesk/service desk environment will be_ highly regarded_
- Proven incident analysis and resolution skills
- Demonstrated hardware diagnostic skills
- Computer literacy across Microsoft Office suite of programs and Windows desktop operating systems
- Experience working in a large multi-site organisation / health care will be_ highly regarded_
- Tertiary qualifications in computing _desirable _

**The Organisation**

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘**_People Caring for People’_** since 1964.

We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

**Requirements**:

- A_ _**National Police** check conducted within the previous 12 months may be asked of you
- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation

**To Apply

  • Geospatial Analyst

    3 days ago

    Melbourne, Australia Delivery Centric Technologies Full time

    **Job description** **Role: Geo Spatial Analyst** **Experience : 4 (Min) - 10 (Max)** **Location: Melbourne** **Skills Set : GIS Concepts & amp; amp; Core spatial Data Analysis-1** **About Delivery Centric**: Delivery Centric is a customer-focused, technology solutions provider for the APAC region. With a reputation for being a reliable, flexible and...

  • Agile Delivery Lead

    3 weeks ago

    Melbourne, Australia Delivery Centric Technologies Full time

    Looking for Agile Delivery Lead to join a fast-paced financial organization. We’d welcome you to apply! **Job Title: Agile Delivery Lead/Release Lead-Business Platform services, Digital Portfolio** **Location: Melbourne, VIC** **Employment type: Contract** **About Delivery Centric**: **Delivery Centric** is a **customer focused, technology solutions...

  • Security Infrastructure Analyst

    1 week ago

    Melbourne, Australia Delivery Centric Technologies Full time

    We are currently looking for **Security Infrastructure Analyst** who are based out of **Brisbane, Canberra, Melbourne,** to help our clients deliver solutions. **Role Title**:Security Infrastructure Analyst **Location**:Brisbane, Canberra, Melbourne, **Employment Type**:Full Time **Responsibilities and Duties** **Personnel must hold a Baseline Security...

  • IT Service Delivery Analyst

    2 weeks ago

    Melbourne, Australia Symal Infrastructure Full time

    **Make it yours.** Experience the excitement of building a career in an evolving construction business where people and performance make amazing things happen. **This is Symal** Symal is a trusted partner in the building and construction industry. We're an evolving and cohesive group of businesses offering fully integrated civil solutions across diverse...

  • Geospatial Analyst

    6 days ago

    Melbourne, Victoria, Australia Delivery Centric Technologies Full time

    Job descriptionRole: Geo Spatial AnalystExperience : 4 (Min Max)Location: MelbourneSkills Set : GIS Concepts & amp; amp; Core spatial Data Analysis-1About Delivery Centric:Delivery Centric is a customer-focused, technology solutions provider for the APAC region. With a reputation for being a reliable, flexible and scalable partner. This is because we take...

  • IT Service Delivery Analyst

    5 days ago

    Melbourne, Victoria, Australia Ramsay Health Care Full time

    Ramsay Health Care is seeking a dynamic individual, eager to elevate their IT and Helpdesk skills to new heights Join our VIC IT Service Delivery team as a IT Service Desk Analyst and embark on a journey of professional growth and innovation.What's on Offer? Fulltime, 6month fixed term contract. Based in Melbourne must be willing to travel to metro and...

  • Agile Delivery Lead

    5 days ago

    Melbourne, Victoria, Australia Delivery Centric Technologies Full time

    Looking for Agile Delivery Lead to join a fast-paced financial organization. We'd welcome you to applyJob Title: Agile Delivery Lead/Release Lead-Business Platform services, Digital PortfolioLocation: Melbourne, VICEmployment type: ContractAbout Delivery Centric:Delivery Centric is a customer focused, technology solutions provider for the APAC region. With a...

  • Service Desk Analyst

    2 months ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream’s Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will...

  • Service Desk Analyst L1

    5 days ago

    Melbourne, Australia Brennan IT Full time

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....

  • IT Service Desk Analyst

    2 weeks ago

    Melbourne, Australia Milestone IT Full time

    Immediate Start - Healthcare domain - Excellent career progression Milestone IT is currently working with this brilliant organization that right now has an exciting opportunity for an experienced IT ServiceDesk Analyst to join a great team. Working with a small team of IT specialists, you will be providing Level 1 support to users both on and...

  • Technical Analyst

    2 months ago

    Melbourne, Australia Delivery Centric Technologies Full time

    Role: Technical Analyst **Job description** SkillRequirements Analysis, As Is/To Be Analysis, Technical gap analysis, Technical process design/workflows, User story/Acceptance criteria writing, MS/API, Cloud platform This request is for BA role for product guardrails which will support delivery of ITaaS API commitment in FY23. This team would sit under SED...

  • Service Delivery Analyst

    3 weeks ago

    Melbourne, Australia Centorrino Technologies Full time

    Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies! At Centorrino Technologies, we're not just another tech company - we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech...

  • IT Service Delivery Analyst

    5 days ago

    Melbourne, Victoria, Australia Symal Infrastructure Full time

    Make it yours.Experience the excitement of building a career in an evolving construction business where people and performance make amazing things happen.This is SymalSymal is a trusted partner in the building and construction industry.We're an evolving and cohesive group of businesses offering fully integrated civil solutions across diverse sectors. Our...

  • IT Service Delivery Analyst

    6 days ago

    Melbourne, Australia Symal Shared Services Full time

    Make it yours. Experience the excitement of building a career in an evolving construction business where people and performance make amazing things happen. This is Symal Symal is a trusted partner in the building and construction industry. We're an evolving and cohesive group of businesses offering fully integrated civil solutions across diverse sectors. Our...

  • Business Analyst

    5 days ago

    Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

    Business Analyst (ServiceNow Implementation)Australia - VICMelbourne - All locations Added Monday 25th of March :27:52 AM Milestone IT is a premier recruitment agency specializing in connecting top talent with leading companies across various industries. We are currently partnered with a prominent retail chain, recognized globally for its innovative approach...

  • Business Analyst

    5 days ago

    Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

    Business Analyst (ServiceNow experienced)Australia - VICMelbourne - All locations Added Monday 8th of April :41:23 AM Job Description:Milestone IT is a premier recruitment agency specializing in connecting top talent with leading companies across various industries. We are currently partnered with a prominent retail chain, recognized globally for its...

  • Service Desk Analyst

    6 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream's Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will play a crucial role in providing...

  • Service Delivery Manager

    5 days ago

    Melbourne, Victoria, Australia Milestone It Full time

    Added Thursday 28th of March :30:17 PM Milestone IT is a premier recruitment agency based in Melbourne, dedicated to connecting exceptional talent with leading organizations.We are currently partnering with a prominent client in the IT sector seeking a seasoned Service Delivery Manager to join their team.Position Overview: We are seeking an experienced...

  • Service Desk Analyst

    1 week ago

    Melbourne, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream’s Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will play a crucial role in...

  • IT Service Delivery Analyst

    6 days ago

    Melbourne, Victoria, Australia Symal Shared Services Full time

    Make it yours. Experience the excitement of building a career in an evolving construction business where people and performance make amazing things happen. This is Symal Symal is a trusted partner in the building and construction industry. We're an evolving and cohesive group of businesses offering fully integrated civil solutions across diverse sectors. Our...