Account Manager

5 months ago


Mount Kuringgai, Australia MACRO Recruitment Full time

Full-time permanent position within a well established haircare and skincare company. Located in Sydney North West & Hills District. for an Account manager, Client Relationship Manager, or Sales Account Manager interested in maintaining and building relationships of new and existing clients within the commercial space to grow the business.
- Requires a minimum of 3+ years of experience in account management.
- Base Salary + Super. No overtime or weekend work.
- Sydney - North West & Hills District.

**A normal day** includes
- Assist the Business Development Manager in identifying and pursuing new business opportunities.
- Act as the main liaison for clients, facilitating interdepartmental communication.
- Monitor customer forecasts and sales performance to align with organizational goals.
- Oversee the processing of customer purchase orders and ensure timely delivery.
- Conduct regular client meetings to gather feedback and provide project updates.
- Lead production planning meetings and manage milestones throughout the NPD process.
- Handle customer complaints efficiently and ensure prompt resolution.
- Providing timely and accurate responses to customer inquiries.
- Generating and organizing weekly order reports for documentation.
- Following ISO and Good Manufacturing Practices (GMP) policies.
- Collaborating with team members to promote operational excellence.

**Your next employer** is a leading Australian based private label manufacturer of premium haircare and skincare products. They offer full-service manufacturing solutions with a range of customizable formulations spanning from haircare to skincare and more.

**You will need**
- 3+ Years of experience in account management.
- Bachelor's degree in business administration or relevant field.
- Highly organized with strong attention to detail.
- Native or fluent English speaker and fantastic communication.
- Experience in project management or FMCG is a plus.
- Full NSW License and car.

**Have questions or not sure if this role is the perfect fit for you?



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