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Franchise Support

1 month ago

Mount Kuringgai, Australia Duve Talent Solutions Full time

**About**:
Are you ready for the next stage in your career? Join this renowned patisserie chain, celebrated across Australia for their exquisite pastries and unparalleled customer service. As they continue to expand their footprint, they are seeking a dynamic ‘go getter’ to foster the success and growth of their franchise network. This is an exceptional opportunity to be part of a brand that is passionate about delighting customers and supporting local communities.

**Key Responsibilities**:

- Provide comprehensive operational support to franchisees, ensuring adherence to brand standards.
- Facilitate training and development programs for franchisees and their teams to excel in product knowledge and customer service.
- Assist in the development and execution of localised marketing strategies to enhance sales and brand visibility.
- Conduct regular compliance and quality control checks to uphold product and service excellence.
- Offer problem-solving solutions and advisory support for a range of business challenges.
- Act as a liaison between franchisees and the franchisor, ensuring effective communication and feedback.
- Promote innovation and assist in the rollout of new products, aligning with market trends and customer preferences.

**About You**:

- Proven experience within food service and sales/account management.
- Strong interpersonal skills to build positive relationships and foster a supportive network.
- Excellent communication, problem-solving, and negotiation abilities.
- Sound financial acumen and the ability to analyse business performance.
- A passion for the food industry.
- Ability to travel as needed to support franchisees across the region.

**Why Join Us?**
- Be part of a growing Australian success story with a commitment to quality and community.
- A supportive and energetic team environment that values innovation and excellence.
- Career development opportunities in a dynamic and expanding company.
- Competitive salary package with performance incentives.
- Unique opportunity to work with a network of passionate franchisees.

**How to Apply**:
If you are driven by the success of those around you and thrive in a fast-paced, collaborative environment, we would love to hear from you. Please submit your CV and a cover letter detailing your experience and why you are the perfect fit for this role.

**Salary**: $61,384.50 - $100,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you have experience within the cafe or food industry?

**Experience**:

- Sales: 2 years (preferred)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person