Distribution National Operations Manager

6 days ago

Sydney, Australia Chubb INA Holdings Inc. Full time

**Your Role**:
The Distribution National Operations Manager is responsible for the efficient and effective delivery of operational support for Chubb’s Distribution team nationally. This role will work closely with peers and leaders within Distribution, as well as key stakeholders across Operations, Product and Finance to ensure seamless ongoing support to our internal and external customers. This role reports to the Head of Distribution, A&NZ, and works closely with senior leadership to ensure daily efforts meet established goals and objectives.

**Your Responsibilities**:

- Ensure processes and guidelines are relevant and continually maintained to ensure effective practices within each of the branches
- Root cause analysis and remediation of sub-optimal process / service
- Assist State Manager to ensure that staff are accountable for monitoring quality, accuracy and timeliness of their own part in the end-to-end processes.
- Use data to assess the efficiency of systems, processes and people to maximise productivity and quality objectives.
- Support senior leadership in the execution of key initiatives, including but not limited to delivering and monitoring of remedial actions
- Work with State managers to develop and deliver training practices; assist in underwriting audits and work on applicable action items.
- Evaluate service delivery in collaboration with internal and external stakeholders.
- Engage in continuing and proactive dialogue with customers to understand their current needs and anticipate their future customer needs.
- Align resource/s to assist State Managers to meet Distribution targets/plan:
a) Work with State Managers and teams to identify cross marketing opportunities
b) Manage the Marcomms merchandise portal
c) Work with State Managers to monitor and drive compliance with internal policies. For example:

- the peer review process
- State booked not bound 95% booked within 60 days
- State Peer Reviews 85% score (pass in COG audit)
- State Peer Reviews 95% completed on time including all action items
- State Policy documents 95% issued within 60 days (exceptions available for excess wordings)
- State Pending Records input into systems:
> Renewals completed by 3rd of each month
- New Business completed by 3rd of each month
- Work with Distribution Heads and create efficiencies for broker portals such as Smartmarket/Vertex/MMA/Willis

Operational Efficiency / Process Improvement
- Ensure process, procedures, tools and systems are continually challenged
- Continuous process improvement founded on strong and repeatable data analysis
- Root cause analysis and remediation of sub-optimal process / service
- Ensure process improvement benefits are executed well and benefits realised

**Qualifications**:
**Your Skills & Experience**:

- Strong written and oral communication skills
- Demonstrated experience working on operational efficiencies
- Strong leadership skills with ability to coach and train others
- Strong organisational and analytical skills
- Strong leadership qualities with a proven track record of execution of large scale projects and initiatives
- Strong understanding of Underwriting policy practice and requirements
- Proficient in Microsoft Word, Excel and PowerPoint
- Understanding of the insurance industry and Chubb’s position in the market

Chubb is the world’s largest publicly traded property and casualty insurance company, with over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

  • Distribution National Operations Manager

    1 week ago

    Sydney, New South Wales, Australia Chubb INA Holdings Inc. Full time

    Your Role:The Distribution National Operations Manager is responsible for the efficient and effective delivery of operational support for Chubb's Distribution team nationally. This role will work closely with peers and leaders within Distribution, as well as key stakeholders across Operations, Product and Finance to ensure seamless ongoing support to our...

  • National Distribution Manager

    1 week ago

    Sydney, New South Wales, Australia Fisher & Paykel Appliances Full time

    The RoleFisher & Paykel is one of Australasia's best-known brands, a global company with a strong heritage. Our New Zealand origins, curious nature and passion to develop products designed around people are core elements that make us unique.Driven by our brand values of being trusted, sustainably minded, innovative, generous and curious, as a team we take a...

  • National Distribution Manager DSD

    1 week ago

    Sydney, New South Wales, Australia Lactalis Group Full time

    About us:Ours is a STORY of a family business created by the Besnier Family in 1933 and is today the worlds' No. 1 dairy company. We are 85,000 loyal team members working across 100 countries and together we create the #LactalisExperience.Lactalis Australia's iconic and heritage brands are our PASSION, providing quality and nutritious products for all...

  • National Manager, Distribution Sales

    4 weeks ago

    Sydney, Australia FUJIFILM Full time

    Exciting opportunity to work autonomously for a global organisation **OUR STORY** FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society...

  • National Manager, Distribution Sales

    4 weeks ago

    Sydney, Australia FUJIFILM Full time

    Exciting opportunity to work autonomously for a global organisation **OUR STORY** FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society...

  • National Distribution Manager

    3 weeks ago

    Sydney, Australia Fisher & Paykel Appliances Full time

    The Role Fisher & Paykel is one of Australasia’s best-known brands, a global company with a strong heritage. Our New Zealand origins, curious nature and passion to develop products designed around people are core elements that make us unique. Driven by our brand values of being trusted, sustainably minded, innovative, generous and curious, as a team we...

  • National Trade

    2 months ago

    Sydney, Australia Novartis Full time

    395026BR **National Trade & Distribution Manager**: Australia **About the role** Novartis is a global pharmaceutical and healthcare company committed to improving the lives of patients and making a lasting impact on global health. With a rich history spanning over 250 years, Novartis has established itself as a leader in the industry, combining...

  • National Trade

    2 days ago

    Sydney, Australia Novartis Full time

    395026BR **National Trade & Distribution Manager**: Australia **About the role** Novartis is a global pharmaceutical and healthcare company committed to improving the lives of patients and making a lasting impact on global health. With a rich history spanning over 250 years, Novartis has established itself as a leader in the industry, combining...

  • National Manager, Distribution Sales

    1 week ago

    Sydney, New South Wales, Australia FUJIFILM Full time

    Exciting opportunity to work autonomously for a global organisationOUR STORYFUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society and...

  • National Sales Manager

    2 weeks ago

    Sydney, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Distribution Operator

    1 week ago

    Sydney, New South Wales, Australia George Weston Foods Full time

    Job Description Distribution Operator – Food Manufacturing Ermington (Full-Time) We are a leading food manufacturer offering rewarding career opportunities, attractive remuneration and continuous learning and development. Tip Top Ermington is seeking a Distribution Operator to join the team We currently have a day shift pattern available to help fit around...

  • Distribution Operator

    4 weeks ago

    Sydney, Australia Deluxe Full time

    Job Distribution Operator Description Position Overview The Distribution Operator is responsible for conducting physical operations and distribution services for the Media Logistics department. Tasks include replication and distribution of Digital Cinema Packages (DCP) and Publicity Materials Logistics (Posters, Flyers, DVDs). Primary...

  • Distribution Operator

    2 months ago

    Sydney, Australia Deluxe Full time

    Job Distribution Operator Description Position Overview The Distribution Operator is responsible for conducting physical operations and distribution services for the Media Logistics department. Tasks include replication and distribution of Digital Cinema Packages (DCP) and Publicity Materials Logistics (Posters, Flyers, DVDs). Primary...

  • National Key Account Manager

    3 weeks ago

    Sydney, Australia Sharp & Carter Full time

    Excellent business who retain staff and move around channels. - Consultative, data & insights driven sales role. - 100% Account Management **About the role >** New role for a high energy, passionate and strategic National Account Manager with ambition to step into National Sales Management over the next few years. This is an exciting opportunity to own the...

  • Collection Distribution Coordinator

    1 week ago

    Sydney, Australia The National Film and Sound Archive (NFSA) Full time

    Posted: 22/02/2024- Closing Date: 10/03/2024- Salary: $77,337.00 - $81,821.00- Job Type: Ongoing / Non-ongoing; Full time- Location: Sydney- Job Category: Arts, Culture,Information Management, Library,Intelligence,Procurement, Contract Management,Research**About the National Film and Sound Archive of Australia** The National Film and Sound Archive of...

  • Distribution and Licensing Coordinator

    3 weeks ago

    Sydney, Australia The National Film and Sound Archive (NFSA) Full time

    Posted: 19/01/2023- Closing Date: 05/02/2023- Salary: $85,168.00 - $95,084.00- Job Type: Permanent - Full Time- Location: Sydney- Job Category: Administration,Arts, CultureThe National Film and Sound Archive of Australia’s (NFSA) Access team requires an experienced professional who can maintain, and service distribution agreements and contracts related to...

  • Collection Distribution Coordinator

    1 week ago

    Sydney, New South Wales, Australia The National Film and Sound Archive (NFSA) Full time

    Posted: 22/02/2024- Closing Date: 10/03/2024- Salary: $77, $81, Job Type: Ongoing / Non-ongoing; Full time- Location: Sydney- Job Category: Arts, Culture,Information Management, Library,Intelligence,Procurement, Contract Management,ResearchAbout the National Film and Sound Archive of AustraliaThe National Film and Sound Archive of Australia (NFSA) is...

  • Distribution and Licensing Coordinator

    1 week ago

    Sydney, New South Wales, Australia The National Film and Sound Archive (NFSA) Full time

    Posted: 19/01/2023- Closing Date: 05/02/2023- Salary: $85, $95, Job Type: Permanent - Full Time- Location: Sydney- Job Category: Administration,Arts, CultureThe National Film and Sound Archive of Australia's (NFSA) Access team requires an experienced professional who can maintain, and service distribution agreements and contracts related to National Film and...

  • Distribution Operator

    1 week ago

    Sydney, New South Wales, Australia GWF Full time

    Distribution Operator - Food ManufacturingErmington(Full-Time)We are a leading food manufacturer offering rewarding career opportunities, attractive remuneration and continuous learning and development.Tip Top Ermington is seeking a Distribution Operator to join the team We currently have a day shift pattern available to help fit around your life's...

  • Manager, Licencing, Rights

    4 weeks ago

    Sydney, Australia The National Film and Sound Archive (NFSA) Full time

    Posted: 11/04/2024- Closing Date: 05/05/2024- Salary: $111,966.00 - $120,025.00- Job Type: Ongoing / Non-ongoing; Full time- Location: Sydney- Job Category: Arts, Culture**About the National Film and Sound Archive of Australia** NFSA’s purpose is to tell the national story in all its rich diversity by collecting, preserving and sharing audiovisual media,...