Operational Excellence Manager

2 weeks ago


Surry Hills, Australia Guzman y Gomez Full time

**Company Description**
At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

The Operational Excellence Manager will play a pivotal role in shaping and executing strategic initiatives within Guzman y Gomez. From ideation to national rollout, you will collaborate with internal and external stakeholders to integrate operational excellence into every facet of our projects, fostering a culture of continuous improvement and innovation.

**What you can expect in the role**:

- Prioritise and execute solution and innovation projects to achieve positive business outcomes, collaborating closely with key stakeholders
- Assess and communicate the financial impacts of operational trials to relevant departments
- Maintain a comprehensive understanding of daily restaurant operations and schedule regular visits for insights and feedback
- Engage collaboratively with franchisees, managers and crew to identify opportunities for improvement and prioritise trial/adjustment initiatives
- Support the rollout of projects within established timelines and budgets, considering operational impacts
- Coordinate training and communication materials associated with projects and change management
- Actively support field operations teams in implementing new changes and seeking feedback for continuous improvement
- Execute the communication and implementation of the strategic plan in a timely and efficient manner

**You’ll enjoy the role if you have**:

- Experience as an Area Manager, Operations Manager or similar role in Quick Service Restaurants, Hospitality or Food and Beverage
- Excellent communication skills, both written and verbal
- High level of stakeholder management skills
- Project Management experience (highly desirable)
- Excellent problem solving and influencing skills

**Benefits**

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

- Hybrid work environment 1 day WFH p/week
- 5 weeks annual leave (conditions apply)
- $100 phone allowance p/month
- Career growth - Australia and internationally
- Opportunity to become a franchisee
- Annual bonus scheme
- Paid parental leave
- GYG gift voucher



  • Surry Hills, Australia Brown-Forman Full time

    Quote from Hiring Manager This is an influential senior operations role supporting and optimising our operating rhythm to deliver on our 10 year strategy, to market to Make it a Double! Working cross functionally with key internal and external stakeholders such as Finance, Marketing and Human Resources and Sales you will have an opportunity to support...


  • Surry Hills, Australia people2people Full time

    This leading brand with a global footprint takes the lead in technology, inspiring the world with innovative tech products every day. An opportunity for an experienced Financial Operations Specialist has become available to join this global giant. About the role: - Manage all workflow approvals for new customer accounts, IO intake, pricing and new/updated...

  • Operations Executive

    2 weeks ago


    Surry Hills, Australia Blackmores Full time

    Job Description As Australia’s most trusted manufacturer of natural health products 15 years running, and one of the Financial Reviews Best Places to Work in 2023, it couldn’t be a better time to join a truly purpose-led brand that places wellbeing and workplace flexibility at the heart of our culture! We are excited to offer the role of an...

  • Operations Executive

    2 weeks ago


    Surry Hills, Australia Blackmores Full time

    Job Description As Australia’s most trusted manufacturer of natural health products 15 years running, and one of the Financial Reviews Best Places to Work in 2023, it couldn’t be a better time to join a truly purpose-led brand that places wellbeing and workplace flexibility at the heart of our culture! We are excited to offer the role of...


  • Surry Hills, Australia Police Bank Full time

    We are seeking a visionary and strategic Head of Business Operations to join our dynamic team. In this critical leadership role, you’ll be responsible for overseeing all aspects of our core banking operations, ensuring efficiency, effectiveness, and a seamless member experience. **About the role** - You will directly lead and manage several teams crucial...


  • Surry Hills, Australia Taverner Research Full time

    This role would suit someone who has been in the Market Research industry for multiple years and is looking for their next challenge in the operations side of the industry or someone who is experienced in running a team across multiple projects and has exceptional organisational skills that could be transferred to this role. This role would be a great fit...

  • Training Manager

    4 weeks ago


    Surry Hills, Australia Centaur Software Full time

    **About Us** Centaur Software Development Company is a leading Australian provider of practice management software products and services to dental and allied health practitioners. Our champion software, Dental4Windows, is designed to optimise, streamline and automate dental practice operations and is currently used by over 4,000 dental practices throughout...


  • Surry Hills, Australia Direct IT Full time

    **Job Title: Quality Assurance Manager** **DirectIT Pty Ltd.** DirectIT is looking for an experienced Quality Assurance Manager to join our team. This is a full-time position with a starting salary at $70,000 + Superannuation. As the Quality Assurance Manager, you will be responsible for ensuring the quality of our telemarketing operations by monitoring,...

  • Cafe Manager

    4 weeks ago


    Surry Hills, Australia Nomad Coffee Group Full time

    **Introduction**: Who is Veneziano Coffee Roasters? We’re a progressive, dynamic and pioneering coffee roasting business with passion and drive, energised by the shared ambitions of our team and coffee community. Within our industry, the Veneziano name is synonymous with knowledge, experience, and innovation. **Description**: What's the opportunity? We...


  • Surry Hills, Australia face2face Recruitment Full time

    **Closing Date: 9 am Friday 27 January 2023** **face2face reference**:579174 **Location**:Surry Hills, NSW **Hours**:Full-time **Contract length**:12 Months **Entry requirements**:Australian Citizen **Pay range**:$53.63 p/h ex super **About the role**: The APS5 Operations Officer is accountable under limited supervision to undertake moderately complex to...

  • Executive Assistant

    4 weeks ago


    Surry Hills, Australia people2people Full time

    Not your average EA role! This is a truly unique opportunity for a contemporary minded Executive Assistant / Operations Advisor to work for a stable, yet progressive business within financial services. This organisation and their CEO genuinely values curiosity, collaboration, and innovation. **The Role**: Supporting the CEO in an Executive Assistant...

  • Facilities Manager

    2 weeks ago


    Surry Hills, Australia JLL Full time

    Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better,...

  • Beverage Manager

    4 weeks ago


    Surry Hills, Australia JRM Hospitality Full time

    Beverage Manager Large hospitality operation with multiple outlets Above market salary for the right candidate. Career growth and opportunity ABOUT THE ROLE: About you Highly accomplished in cocktail bartending and menu creation...


  • Surry Hills, Australia The Acquire Group Full time

    ULTRA HIGH GROWTH BUSINESS WITH A REAL ENTREPRENEURIAL SPIRIT - CA QUALIFIED FROM BUSINESS SERVICES/AUDIT - 2nd MOVER - NEWLY CREATED ROLE - $110,000 - $120,000 PLUS SUPER AND BONUS My client is an exciting entrepreneurial Sydney based business with a rapidly developing global footprint. They are looking to recruit an ambitious CA qualified accountant who...

  • Shop Manager

    4 weeks ago


    Surry Hills, Australia Haak Eatery Full time

    We have a Shop Manager position available at a Korean takeaway restaurant in the heart of Surry Hills, Sydney. The position requires food prep, order taking, cleaning, stock take, running errands, managing 2 staff, and other general day to day operations. Minimum 3 years restaurant or takeaway experience required. Strong food safety knowledge...


  • Surry Hills, Australia Randstad Full time

    Our Events team is currently looking to hire an Events Officer to play a key role in organising and executing a diverse range of events. As the Events Officer, you will be responsible for coordinating and managing a variety of events such as conferences, seminars, workshops, networking events, and more. You will collaborate closely with internal...

  • Façade Manager

    4 weeks ago


    Surry Hills, Australia Watermark International Pty Limited Full time

    **Overview**: SOLIDAL is seeking an experienced Project sales manager who can manage all tenders and pricing submissions and project delivery efforts. **Must have strong experience in sales and estimating, with solid understanding of how architectural product specifications and tender process.** As a Project sales Manager, you will be engaging with...

  • Sales Manager Nsw

    4 weeks ago


    Surry Hills, Australia Uncommon People Full time

    For our client **Samsung Ads** we are looking for an **account manager, **in Sydney **Why join this team?** With the proliferation of Connected Smart TVs, Samsung Ads has developed a new platform to bring TV and digital together. For the first time, advertisers can use real-time viewing behaviour to reach consumers in new and innovative ways. Samsung’s...

  • Store Support Manager

    4 weeks ago


    Surry Hills, Australia coles Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation.   About the role   Get excited...

  • Account Manager

    7 days ago


    Surry Hills, Australia Stopgap Limited Full time

    **Account Manager**: - Location: - Surry Hills- Job Type: - Permanent- Salary: - c.$70,000 + Super- Contact: - Hilary Williams- Call: - Hilary- Reference: - 335302THE COMPANY: Our client creates and helps to grow powerful brands using a combination of strategy, innovation and design, predominantly in the food and drink sectors They're looking for a...