Client Manager

4 months ago

Melbourne, Australia Dentsu Aegis Network Full time

The purpose of this role is to support client teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, from onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.

Job Title:
Client Manager

**Job Description**:
What’s in it for you:

- Join a transforming agency who are putting their people and culture at the forefront of everything we do - collaborative, fun, progressive.
- Loads of opportunities to network and build your social circle with team bonding days & nights, learning seminars, industry events and much more
- Bring your whole self to work We have opportunities to join our DEI workstreams and champion initiatives across the business
- A commitment to corporate social responsible and being a force for good, including our annual all team 'Day for Change' to support local communities and charities
- Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy
- Attractive remuneration packages, parental leave policies, leave purchase options & much more
- 5 weeks annual leave after 2 years of service and 3 whole company mental health awareness days off per year
- Career Development and Learning & Development opportunities, including access to our global online dentsu University
- Join an award winning agency, having recently been awarded the Google Honors 2021, Agency Team of the Year
- Huge perks with discounts on health insurance, gym memberships, car purchasing or novated leasing, retail and travel.

What your typical day will look like:

- Act as a key point of contact for day to day communications with clients, effectively running the media response and maintaining strong stakeholder relationships
- Work closely with the buying team to ensure client expectations are managed and media delivery performance is clearly communicated
- Take ownership of the media planning outputs for the account, including the media plan ad supporting the implementation and recommendation inline with the strategy
- Work on some really interesting pieces of work looking at different strategies and areas for optimization - this team and client is well resourced with heaps of room for growth (and amazing upcoming projects)
- With the support of Directors, manage the workflow and quality of deliverables as well as training and development for more junior members in the team

A bit about you:

- You’re tech savvy, have a data-driven mentality, sound commercial acumen and strong communication skills
- You have a strong, broad digital background where social media strategy, planning and execution played a key part throughout
- You have experience across the key social media platforms and tools (Google Analytics, Facebook Ads, etc)
- You understand engagement and can draw meaningful insights from data to identify new opportunities
- Strong ability to work with varying stakeholders, prioritise and manage varying deadlines
- Strong communication skills & the ability to manage time & projects effectively
- You’re always wanting to develop and grow - as a person, a professional, a mentor

Become a champion for meaningful progress:
Together we make our mark. Together we embrace the true potential of disruption. And together - across all our locations - we help our clients win in a changing world.

If you want to belong to a one global network where opportunities are limitless - we look forward to welcoming you.

Next Steps

**Location**:
Melbourne - 510 Church Street

Brand:
Iprospect

Time Type:
Full time

Contract Type:
Permanent

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