Client Development Manager

5 months ago

Melbourne, Australia Norton Rose Fulbright Full time

Description

Client Development Manager

Norton Rose Fulbright is a global legal practice. We provide the world's preeminent corporations and financial institutions with a full business law service. We have more than lawyers based in over offices across Europe, the United States, Canada, Latin America, Asia, Australia, Africa,
the Middle East and Central Asia.

As a Client Development Manager you will ensure effective account management of client relationships, continually seeking opportunities for client growth, manage bid and tender activity and support other Marketing and Business Development programs. As an integral member of a close-knit national team you will leverage your background in BB business development to hit the ground running. Previous experience in a professional services firm would be an advantage.

Responsibilities

Support for BDM's

Undertake research with a view to deepening understanding of clients' circumstances, issues, expectations and needs. Develop account management plans for allocated clients, with a focus on retention, growth and/or increased profitability as appropriate; support CRPs and client team members to implement those plans. Ensure that contacts from allocated key clients are profiled to areas of specific interest and work with the digital and events teams to manage the organisation and execution of unique key client experiences, events and hospitality. Contribute to the firm's overall client experience program, including the management and execution of the firm's client listening programme, client experience journey mapping and working with the Client Board. Work with the CRPs of allocated clients to develop proposals for accessing the key client budget and ensure that any funded initiatives deliver the target return on investment. Project manage and deliver bids and tenders for allocated clients, with support from other BD team members and the strategic bids team as appropriate. This includes value proposition development, as well as undertaking copywriting and editing.

Clients

Using the NRF client relationship management methodology and tools, participate in the development and execution of account management plans for allocated clients Work in collaboration with other parts of business services in sourcing relevant information regarding clients when planning account/client management or targeting initiatives and activities Manage the client budget for the allocated clients by monitoring and tracking expenditure.

Events, webinars and sponsorships

Work with PAs to ensure event support for clients is provided in relation to In-house and third party events

External profiling and publications

Work with the communications team and relevant Partners to profile the client work and their expertise through media and digital channels through drafting and facilitating creation of content

Systems and processes

Champion the use of Marketing and client systems and information repositories

Budget

Manage the execution of the assigned and approved client budget for allocated clients and industry sector teams

Essential skills and knowledge:

Strong understanding of marketing and core marketing programs employed in BB relationship marketing Ability to think strategically about client issues including ability to craft value propositions based on client needs matched with expertise Experience in leading client, project or campaign teams Strong team orientation; natural collaborator and sharer of informatio Ability to influence and challenge senior executives on the value and strategic alignment of proposed client and business development activities. This includes coaching partners and business leaders on strategies and methods for business development Strong program and project management skills, including ability to negotiate competing priorities, manage multiple, concurrent projects and work to tight timeframes Excellent written and verbal communication skills Knowledge of Microsoft Office Suite and Outlook; knowledge of InterAction CRM preferred

At Norton Rose Fulbright Australia, you will be rewarded with genuine career prospects and an excellent team environment renowned for its collaborative culture, passion for client service and professional development opportunities.

  • Chief Client Growth Manager

    4 weeks ago

    Melbourne, Victoria, Australia Client Full time

    About UsWe are Wavemaker, a media and marketing agency dedicated to positively provoking growth for our clients. With over 250 people across six offices in Australia and New Zealand, we offer a vibrant and diverse work environment that promotes inclusivity and provides equitable opportunities to all.Salary RangeThe estimated salary for this role is...

  • Senior Client Lead

    3 weeks ago

    Melbourne, Victoria, Australia Client Full time

    Company OverviewAt Wavemaker, we foster a culture of Positive Provocation, driving innovative solutions for our clients and creating a better way to grow. With over 250 talented individuals across six offices in Australia and New Zealand, we're part of the largest media buying alliance and marketing communications group in the world.We pride ourselves on our...

  • Senior Client Growth Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Client Full time

    At Wavemaker, we believe in positively provoking growth for our clients and our people. As a key point of contact, you will be responsible for driving successful client relationships and developing strong communication recommendations across all channels.The role of the Senior Client Growth Specialist requires proven capability in managing others and...

  • Executive Media Strategist

    3 weeks ago

    Melbourne, Victoria, Australia Client Full time

    About the RoleWe are seeking a highly skilled Executive Media Strategist to join our team at Wavemaker. As a key point of contact for our clients, you will be responsible for developing strong communication recommendations across all channels and driving successful client relationships.Job DescriptionThe role of the Executive Media Strategist involves being...

  • Media Director

    4 weeks ago

    Melbourne, Victoria, Australia Client Full time

    At Wavemaker, we're dedicated to fostering a culture of Positive Provocation, where innovation and creativity drive business growth. As a Client Director, you'll be at the forefront of this mission, leading a team to deliver exceptional results for our clients.We believe in empowering our people to make a lasting impact, and we're committed to creating an...

  • Development Manager

    3 months ago

    Melbourne, Australia Development Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Development Victoria **Salary**: Salary not specified Occupation: Property Reference: 779 **About Us** At Development Victoria, we’re passionate about making Victoria a great place to be. We create vibrant places across our state, through diverse and strategic property development and urban...

  • Client Care Coordinator

    7 months ago

    Melbourne, Australia Melbourne Child Development Full time

    510565 Melbourne, VIC, Australia Full Time VIEW FAVOURITES Join our team as a passionate and engaging Client Care Coordinator with a focus on soft sales skills. This exciting opportunity allows you to welcome new clients to the ESA family while delivering exceptional customer service to our clients and stakeholders. You’ll enjoy all the amenities of our...

  • Client Development Manager

    7 months ago

    Melbourne, Australia AIA Group Ltd Full time

    Client Development Manager BE THE DIFFERENCE At AIA we don't simply believe in being 'the best'. We believe in better - because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important part role to...

  • Development Manager, Precincts

    6 months ago

    Melbourne, Australia Development Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Development Victoria **Salary**: Salary not specified Occupation: Construction Reference: 732 - Are you interested in working on urban renewal projects? - Are you looking for an opportunity to spark the next phase of your property development career? - Are you an industry specialist seeking to...

  • Development Manager, Precincts

    2 weeks ago

    Melbourne, Australia Development Victoria Full time

    Location: Melbourne | CBD Job type: Full time - Flexible Organisation: Development Victoria **Salary**: Salary not specified Occupation: Property Reference: 795 **About Us** At Development Victoria, we’re passionate about making Victoria a great place to be. We create vibrant places across our state, through diverse and strategic property...

  • Development Manager

    6 months ago

    Melbourne, Australia Development Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Development Victoria **Salary**: Salary not specified Occupation: Construction Reference: 636 **About us** At Development Victoria, we create places for people. We reimagine iconic places to transform them for future generations, unlock public land to develop connected and sustainable...

  • Development Manager, Housing

    7 months ago

    Melbourne, Australia Development Victoria Full time

    Location: Melbourne | CBD Job type: Full-time,Ongoing Organisation: Development Victoria **Salary**: Salary not specified Occupation: Property Reference: 667 **About Us** At Development Victoria, we create places for people. We reimagine iconic places to transform them for future generations, unlock public land to develop connected and sustainable...

  • Development Manager, Precincts

    7 months ago

    Melbourne, Australia Development Victoria Full time

    Location: Melbourne | CBD Job type: Full time - Flexible Organisation: Development Victoria **Salary**: Salary not specified Occupation: Property Reference: 677 **About Us** At Development Victoria, we create places for people. We reimagine iconic places to transform them for future generations, unlock public land to develop connected and sustainable...

  • Client Development Manager

    6 months ago

    Melbourne, Australia AIA Full time

    At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference...

  • Assistant Development Manager, Precincts

    6 months ago

    Melbourne, Australia Development Victoria Full time

    Location: Melbourne | CBD Job type: Full time - Flexible Organisation: Development Victoria **Salary**: Salary not specified Occupation: Construction Reference: 697 **About Us** At Development Victoria, we’re passionate about making Victoria a great place to be. We create vibrant places across our state, through diverse and strategic property...

  • Assistant Development Manager, Housing

    2 months ago

    Melbourne, Australia Development Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Development Victoria **Salary**: Salary not specified Occupation: Property Reference: 782 **About Us** At Development Victoria, we’re passionate about making Victoria a great place to be. We create vibrant places across our state, through diverse and strategic property development and urban...

  • Assistant Development Manager, Precincts

    3 months ago

    Melbourne, Australia Development Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Development Victoria **Salary**: Salary not specified Occupation: Property Reference: 780 **About Us** At Development Victoria, we’re passionate about making Victoria a great place to be. We create vibrant places across our state, through diverse and strategic property development and urban...

  • Client Development Manager

    6 months ago

    Melbourne, Australia JPS Construction Recruitment Full time

    Tier-1 Size Company - Work On The Biggest Contracts in Melbourne - $125k + Super + bonus incentives + car or car allowance **THE COMPANY**: Our client is a nation-wide office furniture company based in the heart of Melbourne, who have been supplying and delivering locally manufactured office supplies successfully and has been operating for over four...

  • Client Portfolio Development Manager

    3 weeks ago

    Melbourne, Victoria, Australia IBISWorld Full time

    Role OverviewWe are seeking a skilled Client Relationship Manager to join our expanding team in Melbourne CBD. The successful candidate will be responsible for managing and growing a portfolio of new and established clients, providing ongoing service throughout the client's subscription to demonstrate value and prove ROI.About the RoleProactively call...

  • Client Partnership Development Manager

    3 weeks ago

    Melbourne, Victoria, Australia News Corp Australia Full time

    About UsWe are Australia's most impactful media group, proud of our commitment to informing, advocating and inspiring all Australians for a better Australia.With over 150 brands across news, sport and lifestyle, backed by a team of more than 5,000 dedicated people, News Corp Australia is trusted by millions each month to provide the information and...