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Donor and Supporter Services

4 months ago

Melbourne, Australia Fight Parkinsons Full time

About the role

Join us at Fight Parkinson’s. Be part of a dynamic and passionate team of fundraising and health professionals who provide services, education and vital information to people living with Parkinsons and their communities.

We have an exciting opportunity for an experienced Donor and Supporter Services Coordinator to help lead our engagement with all our supporters. In the role of Donor and Supporter Services Coordinator you will support the Fundraising team to deliver a variety of important fundraising portfolios of the business. You will be building relationships and servicing our important donors and supporters, and be responsible for managing the accurate entry of donor records into the donor database. You will also support the operation of the corporate office and event administration for Fight Parkinson’s when required.

On a day-to-day basis you will:

- Liaise with Community Fundraisers to maximise their support
- Work with all campaign and event supporter to ensure they fundraise as much as possible
- Complete all administration tasks for the membership program including membership renewals, new and cancelled memberships and monthly reporting
- Processing and receipting of all donations incl EFTPOS, cash, cheque and direct deposits
- Processing and receipting of Regular Giving automatic donations
- Excellent interpersonal and communication skills (oral, written and excellent phone manner)
- Strong administrative skills including attention to detail and good time management abilities
- Ability to multitask and deliver successful outcomes on several projects concurrently; flexibility and reliability in a busy work environment
- Ability to work independently under limited supervision, exercising professional judgement and seeking advice and consultation where appropriate, act in the role of PV team member
- Ability to handle sensitive information appropriately, particularly in relation to issues of privacy and confidentiality

Come on a journey with us and proactively contribute to a positive and professional work environment that fosters innovation, improvement and teamwork, within a passionate, mission driven team who keep our Parkinson’s community at the forefront.

Work Conditions:

- EFT 0.6 (flexible hours negotiable)
- Flexible working arrangements are available, with some out of hours and weekend work required
- Office Location in Surrey Hills, Melbourne

Position Description : Donor and Supporter Services 0.6EFT Feb 2023

Applicants are required to respond to the key selection criteria contained in the position description.

PBA3

Profession: #Fundraising

Sector: #Community_Support_Services