Quality Administrator

1 week ago

Melbourne, Australia Toyota Full time

Oh what a feeling

We are so much more than just the sum of our parts. Our strength comes from working together, sharing ideas to always find new ways to progress. Together, we are Toyota.- Subsidised motor vehicle | 13.5% superannuation | STI bonus- Free onsite gym | Wellness centre | Discounted onsite cafe- Flexible hours | Hybrid work from home and office | Free onsite car parking | New offices

At Toyota we celebrate individual differences, and we strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. Afterall, our people are our greatest assets. We do this through employee community engagement, mentorship, development and recognition programs and our annual Women’s Conference.

Together, we are Toyota.

Toyota Motor Corporation Australia is well-recognised for offering:
- Subsidised motor vehicle- 13.5% superannuation with subsidised income protection, life and total disability insurance- Annual contribution to your private health insurance worth over $1800- Significant family vehicle lease and purchase discounts- Flexible hours and workspaces, with a hybrid of working from home and in the office- 10 days paid domestic and family violence leave- Genuine career development: promotions, rotations, study assistance, paid study leave and paid professional membership- Paid volunteer days to support your community and matched giving program- 14 weeks paid primary carers leave, 4 weeks paid parental leave for secondary carers and superannuation paid on unpaid parental leave

What you’ll contribute to

The Quality Administrator is primarily responsible for quality analysis of digital products within the Digital Connected Systems division. The successful applicant will ensure prompt attention to the voice of the customer, quality control and analytics.

The role is part of the Digital Connected Services (DCS) which is responsible for enhancing TMCA’s current line-up of products and services by identifying, trialling, launching and growing new and innovative mobility, connected, data and other business solutions the goals of which are to strengthen TMCA’s customer base and expand TMCA’s business in Australia.

In this role you need to be willing to learn, a problem-solver, have great communication skills, be able to quickly build rapport with various internal and external stakeholders.

This is a Max term role for 12 months based at Port Melbourne

How you’ll make an impact- Management of digital product’s voice of customer and promotion of quality direction and strategy.- Management support of digital product analytics including sales and payments reconciliation. Working with Business Unit Coordinators to monitor transactions comply with probity requirements.- Attend weekly quality meetings with business stakeholders & vendors to support the training activity, rehearsals and service flows. Attend Lexus and Toyota launch planning meetings and work with Business Analyst in the preparation of stakeholders and vendor readiness for new app and launches.

Your attributes - If you’ve got one or more, we’d love to hear from you- Degree qualification in Information Technology or equivalent experience- Graduate level experience in IT technology and mobile App functionality- Customer management and analytics skills- Understanding of the business and its commercial drivers

Primary Location

Port Melbourne - 155 Bertie Street

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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