People Systems Analyst

5 months ago

Fairfield, Australia ED - Group Support Functions Full time

**About us**:
Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia.

United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels.

Endeavour Group is expected to separate from Woolworths during calendar year 2021 and will be well-positioned as an ASX Top 50 Company. Join the team at an exciting time in their evolution

**About the Opportunity**

The People Systems Analyst plays a vital role in Endeavour Group’s “Team Services” function, (HR Shared Services) as they are responsible for providing technical expertise and support for SuccessFactors and associated interactions with other Endeavour Group people systems such as UKG Dimensions, SmartRecrutiers, Qualtrix, and Sailpoint.

The People Systems Analyst will assist in the implementation, configuration, and maintenance of SuccessFactors (modules including EC, ECP, Onboarding, PMGM, LMS, Succession & Development), working closely with users to troubleshoot any issues that may arise and ensure that the system is operating and meeting business requirements.

They will need to work collaboratively with cross-functional teams to gather requirements, understand the specific needs of different business units and implement enhancements and/or modifications that align with business objectives, within the governance and risk framework of Endeavour Group. This will require attention to detail and out of the box design thinking.

**A day in the life of a People System Analyst**
- System Troubleshooting and Technical Support - Partner with our Advisory center and other tiered resolution teams to provide issue resolution support.Investigate root cause and implement mitigation steps.
- System Configuration and Maintenance - Configuration, maintenance and process execution of SuccessFactors modules in line with business requirements, enabling key business activities and ensuring optimal system performance and usability.
- User Support and Training - Provide technical support and guidance to end-users regarding system functionality, troubleshooting, and issue resolution within Endeavour’s People stream operating model. This person will work closely with other streams within the people team to develop and deliver training programs to enhance user proficiency and adoption.
- System Enhancements and Integration - Understand people systems best practices and collaborate with cross-functional teams to gather business and system requirements and identify areas for system and process improvements. Coordinate with IT teams to ensure seamless integration of SuccessFactors with other enterprise systems.
- System Testing and Quality Assurance - Develop test scenarios, conduct system testing, and document test results to validate system changes and enhancements. Collaborate with users to perform User Acceptance Testing (UAT) and ensure successful implementation of system updates. Monitor system performance and identify and resolve any issues or bugs to ensure system reliability and user satisfaction.
- Documentation and Reporting - Maintain comprehensive accurate people system documentation and training material, detailing system configurations, processes, and enhancements.

**What you’ll need to succeed**
- 2+ years working in People or Technology leadership capacity
- Track record at influencing stakeholders
- Has worked in complex or transformation environments
- Experience in core HR business practices
- Liaising with Key Business partners(Internal and External)

**Technical Skills**
- In depth knowledge of SuccessFactors (all modules)
- Senior Stakeholder Management and influencing skills
- Ability to deal with different/ad hoc requests
- Great communication and organisational skills
- Attention to Detail
- A willingness to support beyond the confines of this role

**Leadership and behavioral skills**
- Curiosity and Patience
- Ability to work well with others
- Ability to work within deadlines and meet commitments

**Nice to Have**:

- Qualification in SF or People system equivalent
- Has worked with people/employee data and understand and respect the confidentiality and privacy requirements

**What's in it for you?**
- Excellent remuneration package and flexible working in every sense. We value our people
- Everyday Rewards plus card - access exclusive employee discounts across Woolworths, BigW and Endeavour Group brands (BWS, Dan Murphy’s etc) and 50% off food at ALH venues.
- Our innovative ways of working include headspace mornings once a month (no meetings company-wide)
- Opportunity to partner alongside bright minds and genuine investment in leading technologies
- Career progress

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