Internal Sales Manager
4 weeks ago
We are looking for an experienced Inside Sales Manager to oversee and support our inside sales representatives team for our cleint in Brisbane that is a world-renowned manufacturer of high-tech machines, tools and devices.
The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. You will collaborate with various professionals, so it's essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals.
Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.
**Responsibles**:
- Supervising of Internal Sales team in Brisbane
- Manage, mentor, and train the Internal sales team in various related daily tasks
- Manage in-bound telephone calls for sales / technical support enquiries
- Initiate and / or delegate a response to all new customer and branch enquiries
- Lead the team in system proficiency - purchase order entry, and Invoicing
- Process and send sales quotations for existing customers
- Solving Customer resolutions
- Assist with warehouse operations as required
- Liaise with transport / courier services
- Comply with OH&S
- Monitor and report on Internal sales team activity
- Provide and co-ordinate internal support, pass sales leads and information to Branch / State Sales Managers
- Pick and pack orders including branch stock replenishments
- Participate in Stock takes
- Day to day task management of customer service / warehouse staff
- Co-ordinate and Process Incoming overseas shipments
- Comply with company procedure and policies
**Requirements**:
- Proven work experience as an Inside Sales Manager
- Min of 3 years of management experience
- Hands on experience with system and MS Excel
- In-depth understanding of the sales administration process
- Excellent interpersonal and team management skills
- Strong analytical and organizational skills
- Numerical abilities and problem-solving attitude
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