Change & Communications Manager - Data, Melbourne

2 months ago

Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 79703
**Department**: Risk Strategy, Portfolio & Change
**Division**: Risk
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
At ANZ we are committed to the responsible use of data. The Data and Tech Risk function support ANZ to navigate today's complex and rapidly evolving data and technology landscape. This is achieved through uplifting data and AI literacy, capability, and data management practices across the bank, increasing the trust all stakeholders have in our data.
We have an opportunity (due to parental leave) for a dynamic and versatile change professional to join the Data Capability & Change Team. You will execute change initiatives across one or more streams of work within the Data & Tech Risk Function supporting uplift of Data and AI literacy.
Join our forward-thinking team that values innovation and purposeful work, and collaborate with a wide range of stakeholders on diverse projects and programs that impact the entire organisation.
**Role Location**: 833 Collins Street, Docklands VIC 3008
**Role Type**: 12 months Fixed-term
**Role Schedule**: Full-time, 40hrs/week
What will your day look like?
We're looking for a Change Manager with experience in data and AI programs to lead and implement a sustainable change approach
**Lead Change Initiatives**: Drive the change and communications approach, plan, and delivery, providing change thought leadership to Data and AI literacy programs of work creating sustainable change and learning outcomes.
**Collaborate Effectively**: Work with the Program Team to develop and monitor your program change plans, measurement strategies, and reporting activities.
**Drive Communication approach**: Develop, manage and oversight of communication solutions and plans to achieve objectives.
**Share Knowledge**: Contribute to the broader Capability and Change team by sharing knowledge, success, and continuous improvement.
**Mitigate Risks**: Identify, predict, and monitor program risks, designing and implementing mitigations and engagement strategies.
**Facilitate Workshops**: Lead, and participate in, cross-workstream workshops to understand change and learning requirements to support positive customer and employee experiences.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Proven ability to apply, develop and adapt change approaches, and create engaging and effective change solutions.
Sound knowledge of change and or project mgt concepts
The ability to facilitate training, and conduct problem solving, impact analysis and other workshops.
A natural communicator able to develop compelling communications and messaging that resonates and is for fit for purpose to convey benefits, allay concerns, and prompt action across diverse audience groups.
The capability to work flexibly with diverse personalities, sentiment levels, and moods effectively.
Ability to work under pressure, prioritising and escalating effectively.
Familiarity with problem solving, and process improvement methods.
The ability to design and produce graphics and visualisations.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
11/11/2024, 11.59pm, (Melbourne Australia)

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