Operations Manager

8 months ago


Perth, Australia Encore Global Full time

Encore are a global event technologies company that specialises in, in-person and hybrid events that connect and inspire. We’re on a recruitment drive to rapidly scale our team in Perth to further connect and inspire people through amazing events we produce, support key venue partners in delivering world-class service and drive new business growth through creating and developing customer connections in Perth.

**The Opportunity**

Reporting to the Director of Event Technology, the role of the Operations Manager - Venues is to establish venue profitability benchmarks for each venue business unit. They will make recommendations and implement operational changes to improve profitability performance through increased efficiency and productivity across all areas of the business.

**Core Responsibilities**
- Establish and monitor reporting systems for labour efficiency metrics within each venue business unit and review these metrics to identify trends
- Make recommendations on operational changes that increase the efficiency and effectiveness of labour planning and allocation
- Identify opportunities for continuous improvement of the operational procedures
- Monitor the allocation of all billing codes and systems compliance for all Encore venues
- Co-ordinate in conjunction with the L&D Team a training program that meets the requirements of the business and delivers consistency of service and reporting
- Contribute to the tendering process via compilation of sales and billing information and assessment of labour resources to manage the venue
- Co-ordinate and maintain reports of operational inspections of all contracted venues which are to be conducted on a half yearly basis
- Provide data to assist each Operations Director and Area Director to establish the budget for each venue annually
- Make recommendations for capital expenditure within venues to the Technology Team
- Work with the Technology team on the co-ordination of installation projects and venue upgrades

**Your Background**
- Previous experience in a similar role
- Background in Production (highly desirable)
- Proven experience working with multiple stakeholders
- Excellent oral and written communication skills
- Highly developed customer service skills
- Time management skills; the ability to manage multiple and competing deadlines
- Excellent decision making skills

**Why Join Us?**

Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers’ and enjoy all the perks that we offer:

- “Great Place To Work” certification, ensuring a supportive and engaging work environment
- Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all
- Wellness initiatives to prioritise your physical and mental well-being
- Ample opportunities for career progression and professional growth
- Commitment to sustainability initiatives, contributing to a greener future
- Salary packaging options


  • Terminal Operator

    4 months ago


    Perth, Australia Australian Terminal Operations Management Full time

    **About ATOM** ATOM specialises in managing and operating bulk fuel terminals across Australia for our customers, with services ranging from storage and handling of bulk liquid fuels to maintenance and engineering. Our priorities are simple: deliver safe, reliable, and effective terminal operations, maintenance and engineering services for our customers...


  • Perth, Western Australia South32 Group Operations Pty. Ltd. Full time

    About South32 Group Operations Pty. Ltd.We are a leading global mining company focused on responsibly producing commodities critical for a low-carbon world. Our Perth office is based in the heart of the CBD, offering a convenient location with key functions including HR, Finance, Corporate Development, Investor Relations, Group Risk, and Technical.Role...

  • Operations Manager

    3 months ago


    Perth, Australia WHSmith Full time

    **Join **Our T**eam as an Inspiring **Operations **Manager** - **Responsible for ensuring first class customer experience and team excellence!** - Make Your Mark! Drive innovation and excellence in retail operations at WHSmith! - Exciting opportunity to join a well-established international brand and manage multiple sites across the Perth Airport Estate! -...

  • Operations Manager

    7 months ago


    Perth, Australia Toll Group Full time

    Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. We provide specialised integrated logistics services to customers in a range of industries across...

  • Operations Manager

    1 week ago


    Perth, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. What this job involves The Building Operations Manager for the Royal Street precinct is a pivotal role that requires operational expertise to support and lead the Building Operations team. This position is responsible for managing the engineering and operational aspects of the client's property, with...

  • Operations Manager

    8 months ago


    Perth, Australia Compass Group Australia Full time

    Delta Facilities Management delivers asset management, maintenance, and construction services in some of Australia’s most beautiful but least hospitable locations. We thrive on the challenge of getting the seemingly impossible done and doing it safely. We are currently seeking an experienced Operations Manager to join the team at Delta FM based in our...

  • Training Manager

    3 weeks ago


    Perth, Western Australia South32 Group Operations Pty. Ltd. Full time

    South32 Group Operations Pty. Ltd. is a leading company in the commodities sector, committed to enabling a sustainable future through responsible production.About the RoleThis is a permanent full-time position based at our Perth office, offering a unique opportunity to shape the training and learning strategy for our global workforce.The Training Manager -...

  • Operations Manager

    6 months ago


    Perth, Australia Expro Full time

    **Overall Purpose of the Job**: To manage the smooth and efficient running of all operations for our Well Testing product line. You will be responsible for ensuring the planning, directing, organising and sourcing of manpower and equipment to ensure clients operational activity is undertaken. Monitor performance to identify and implement improvements to...

  • Operations Manager

    6 months ago


    Perth, Australia Hilton Full time

    Operations Manager Are you a dynamic operational leader ready to make your mark at one of Perth's premier destinations? DoubleTree by Hilton Perth Waterfront is in search of an ambitious Operations Manager to join our team. With a legacy spanning over a century, Hilton has established itself as a global leader in hospitality. With more than 7,200 hotels...

  • Manager Generative

    1 month ago


    Perth, Australia South32 Group Operations Pty. Ltd. Full time

    DISCOVER A BRIGHTER FUTURE  At South32, we’re meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.As a collaborative, caring and inclusive company, there’s no better place to make a genuine difference. Together we’re making a positive, global impact that has the...

  • Operations Manager

    3 months ago


    Perth, Australia Barminco Full time

    **About Us**: At Perenti, we are a leading global mining services company with a commitment to delivering operational excellence and innovation. We provide comprehensive mining solutions across the project lifecycle, from initial exploration to production. Our focus is on ensuring safety, optimising resources, and maintaining long-term client relationships...

  • Operations Manager

    1 month ago


    Perth, Australia Mills Recruitment Full time

    Mills Recruitment is seeking a highly skilled Operations Manager to join an Australian-owned Engineering, Procurement, Construction, and Management (EPCM) business that operates across multiple industry sectors. In this pivotal role, you will oversee the planning, coordination, and execution of steel fabrication and construction projects. You’ll drive...

  • Manager of Operations

    7 months ago


    Perth, Australia Crisdale Recruitment Group Full time

    Manager of Works and Services - Local Government - Manager of Operation - Civil Infratructure - Multiple Civil COnstruction Opportunties. Expressions of Interest for Civil Infrastructure Road Projects We are seeking expressions of interest from experienced professionals to join our team on upcoming civil infrastructure road projects. We are looking to fill...

  • Operations Manager

    6 months ago


    Perth, Australia Charter Hall Group Full time

    Operations Manager **This is a place for talent** No matter your background or personality, if you bring a passion, and a drive to do your very best, you are welcomed here. We know that our people do their best work when there are diverse opinions and everyone feels valued and included. Because an inclusive workplace not only means people feel empowered,...

  • Operations Manager

    7 months ago


    Perth, Australia OUI Recruitment Full time

    Management opportunity - Free car parking - Personal development and extensive career progression. **Position**: Operations Manager **Location**: Perth, SOR **Salary**: $100,000 - $120,000 + super **Type**: Permanent **Position Overview**: An enticing opportunity to become part of a skilled team located south of the river. The main objective of this...

  • Operations Manager

    2 months ago


    Perth, Australia Centurion Full time

    The Opportunity: We're looking for a passionate Operations Manager to join our team! Be part of one of Australia’s largest privately-owned transport and logistics companies as a lead and direct our operations team! If you’re ready to lead to a dynamic team, we want to hear from you! Culture & Benefits: Permanent full time position based in our...

  • Operations Manager

    8 months ago


    Perth, Australia FourQuarters Recruitment Pty Ltd Full time

    Established leader with continued success and growth. - Well respected, with a vibrant and engaging culture! - Permanent Opportunity **The Opportunity;** Seeking an experienced Operations Manager to lead and manage day to day operations, primarily supporting the Sales and Service Team. You will been active in setting the bar high for excellence with...

  • Operations Manager

    7 months ago


    Perth, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. What this job involves As Operations Manager for these important buildings in Perth’s CBD, you will provide operational capability and team support of the Building Operations team at the Royal Street precinct. **A snapshot of the role**: Address and resolve critical operational issues and...

  • Operations Manager

    6 months ago


    Perth, Australia Hawaiian Full time

    Friendly, engaging and community-oriented culture - WA company with a diverse portfolio Hawaiian is a leading Western Australian property company with an extensive portfolio which includes shopping centres, office buildings and hospitality assets; throughout Western Australia. With an innovative approach to business and strong company values, Hawaiian...

  • Operations Manager

    7 months ago


    Perth, Australia ahs hospitality Full time

    Are you a seasoned leader with a passion for driving success in large-scale team environments? If your answer is a resounding "YES," then we want YOU to be the driving force behind ahs hospitality's success story! Join the Leaders in Outsourced Housekeeping Management. At ahs hospitality, we proudly stand as Australia and New Zealand’s premier provider...