Customer Service Officer
4 weeks ago
Gosnells, Australia- Reference: 6433475- **Pool recruitment for permanent (part time and full time) and temporary casual appointments**:
- ** Currently one (1) x 38 hours per fortnight part time permanent position available (Commencing 1 November 2023)**:
- ** Diverse and interesting work**:
- ** Free parking**:
- ** Generous superannuation (Up to 16%, conditions apply)**:
- ** Access to onsite gym facility (At the Civic Centre)**:
- ** Great team environment**:
- ** Salary/hourly rates**:
- ** Part time positions: $37.50 to $39.86 per hour plus super (casuals receive 25% casual loading on top of this rate)**:
- ** Full time positions: $74,117 to $85,849 plus super**
**About the City**
The City of Gosnells serves a diverse community of more than 135,000 residents. The City is a large local government organisation in Western Australia with a reputation for professionalism, innovation and excellence. City employees enjoy a work environment that encourages professional development and promotes a healthy work-life balance.
**About this position**
Are you passionate about customer service and want to work in a community focused organisation?
We are seeking a Customer Service Officer to work within our Customer Service Team in a busy multi-channel environment, handling telephone, front counter and written enquiries.
**What we are looking for**
To be successful in this role you will have:
- Substantial experience in a similar role and a commitment to excellent customer service.
- Professional and empathetic phone manner.
- Strong computer and administrative skills.
- Experience in cash handling.
- Outstanding interpersonal skills with the ability to build relationships with a range of stakeholders.
**Essential requirements**
**Pool Recruitment**
**In return we can offer you**
A challenging and rewarding position, competitive salary, additional superannuation contributions, professional development opportunities, as well as the opportunity to work in a friendly environment and contribute to a forward-thinking Local Government organisation.
Human Resources can be contacted on 9397 3362
Job closes at 4pm on Thursday 14 September 2023
- Applications Close: 14 Sep 2023
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