Account Manager

4 weeks ago


Newcastle, Australia Commonwealth Bank of Australia Full time

Account Manager
- You are passionate about delivering exceptional service to customers.
- We support our people to do their best work.
- Together, we can bring out the best in each other and the Australian businesses we support.

**Do Work That Matters**:
In this high-performing team, you will assist in managing customer relationships and supporting the ongoing needs of the portfolios of top-tier clients, including listed companies. In addition, you will support the development of new business opportunities with existing clients and secure new clients. This role will provide the opportunity for exposure to the credit and analytical elements of business banking and accompanying the Relationship Executives on client visits.

**See yourself in our team.**

Our Regional and Agribusiness banking team (RAB) are committed to supporting the financial well-being of businesses and communities across Australia. We pride ourselves on putting our customers at the heart of everything we do and supporting the success of regional communities.

**More Specifically, You Will**:

- Be responsible for the day-to-day transactional banking activities related to maintaining existing clients as well as the onboarding of new customers
- Build and maintain effective working relationships with dedicated support teams
- Gain an understanding of clients and transaction proposals to ensure the risk approvals are achieved efficiently
- Assist Relationship Executives and Analysts in understanding client needs
- Identify solutions, resulting in exceptional service while highlighting new business opportunities

**We're interested in hearing from people who**
- Have exceptional customer-centricity focus within a banking environment, ideally with CBA systems and processes experience
- Demonstrate excellent stakeholder management, communication, time management, systems and process skills and attention to detail.
- Have the composure, organisational skills AND drive to meet tight deadlines in a fast-paced environment accurately
- Demonstrate the confidence and professional demeanour to pick up the phone to top-tier customer

**This is an excellent opportunity for someone who is customer-centric, highly organised and shares a passion for innovation. Does sound like you?.**

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 23/04/2024

Job ID REQ209112


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