Administration - Phone Calls, Sales, Oversee Hiring

6 days ago


South Morang, Australia Charis Home Cleaning Full time

Charis Home Cleaning is a growing cleaning business operating across Melbourne and Geelong.
- We are offering a **full time, permanent ongoing position**:

- **Monday to Friday 8:30-5:00pm**.
- **Working from home**:

- **Long Term ongoing opportunity**

You will be taking calls, enquiries, and adding new clients. Ideally we want some with a warm manner who can build rapport and bring in new customers. We are looking for a long term staff.

**Remuneration**

This job begins at $61 000/yr incl super with 4 weeks annual leave, sick/carers leave and other entitlements.

**The role**

The primary duties of this role will be taking calls, making sales and overseeing our hiring process for new cleaners. You will also need the necessary administrative skills to manage these processes. You will be responsible for:
**1. New Client Onboarding**
- Take new enquires via website, phone and other platforms.
- New sales to potential new customers via various platforms such as website enquiries, google pages, facebook, one flare, high pages, service seeking, airtasker and others.
- New client onboarding with existing companies we work with
- Developing the sales pipeline with new companies/agencies and getting these onboarded to the point they are providing regular client leads
- Maintaining relationships with onboarded customers until transferred to our customer/staff management team.

**2.** **Hiring**
- Manage job advertising, calling new potential employees, organising trial cleans through to onboarding new cleaning staff and ensuring compliance to age care, NDIS and company policies.
- You will need to ensure you are hiring ahead of sales and manage our staff and job numbers to maintain the correct balance between job and staff numbers

**3. Admin**

You will be working closely with our existing staff and the business owners. You will be directly responsible to the owner for your ongoing performance.

**Your Skills**
- You will have an excellent and warm phone manner and be able to quickly build rapport with potential new customers, companies and employees.
- You will be able to effectively make new sales to new customers and be able to win them over.
- You will be able to drive the sales pipeline of new companies moving forward and see more and more companies and agencies using us as their primary service provider.
- You will have great communication skills.
- You will be able to work independently without having to be micromanaged
- You will have a great work ethic and be able to work alongside our existing staff team.
- You will take responsibility to grow the business over the coming years.
- You will be looking for a long term job.

**Other Requirements**
- You will need a laptop or computer.
- We will provide you with a phone for use.

**Next Steps**

**Job Types**: Full-time, Permanent

**Salary**: From $61,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application Question(s):

- Are you available to take on a full time permanent position?

**Language**:

- English with very high proficiency (required)

Work Authorisation:

- Australia (required)

Work Location: In person



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