Reception / Concierge - Front of House

6 months ago

Melbourne, Australia FIRST CONTACT Full time

Location: Melbourne, Melbourne CBD Salary: AUD Industry Standards

**Reception / Concierge - Front of House - Melbourne CBD (Full Time)**
- Do you enjoy making people feel welcomed, valued, engaged and empowered?_

We are looking for a talented & exceptional **Guest Experience Ambassador** to join our dynamic team located in our Melbourne CBD.

You will be adding value to our Front of House team by delivering outstanding customer service.

You will be thriving on making someone else's day a little better. You welcome the tenants of the building with a big smile, you are ready to assist them wherever necessary & you will be naturally engaging at all levels.

As the name suggests, you are the **First Contact** for our clients

**Key responsibilities include**:

- Provide engaging, on brand welcome and farewell to staff, clients and contractors
- Register visitors & staff using designated management system
- Ensure reception spaces, guest lounges and meeting rooms are well-presented and clean.
- Work closely with security teams to ensure safety
- Manage the upkeep of the meeting rooms throughout the day
- Manage bookings of all meeting spaces
- Assist with uploading information to tenant’s portals
- Assist with administrative duties as per tenant request eg. Mailroom, postage, reports, etc.

**What we offer?**

We look after you

The core of our business is our people. As a First Contact employee you will be provided with a range of benefits to develop your career and your personal goals.
- We will make sure you have a **Work life balance**. We offer a Monday to Friday work schedule, with shifts between 7am - 7pm (8-hour shifts per day)
- You will have your weekends off and paid Public Holidays off
- **Competitive salary**, above award
- Entrepreneurial and inclusive work culture

**More Benefits**
- **Training and Development**: Opportunity for paid training and development packages to continue to see you grow
- **Rewards Program**: An amazing rewards and recognition program whereby you can receive vouchers for a wide range of retailers
- **Wardrobe Services**: Supplied corporate wardrobe and dry-cleaning services. _You won’t have to worry about ironing a work shirt again_
- **Career Progression**: The opportunity to progress your career if you commit to First Contact
- **Work Location**: Working in some of the city’s most prestigious buildings, as well as the newest

**Bring to the table**
- Experience in five-star hotels or top-end hospitality
- Experience servicing VIP and Executive-Level guests in a professional manner
- Ability to work autonomously, while being self-motivated and driven
- Attentive ability to anticipate client needs
- Ability to create lasting impressions and meaningful relationships
- Discretion and confidentiality and the ability to build a high level of trust
- Immaculate presentation and grooming standards

**About us**
- A business focused on others _

First Contact is the leading Corporate Concierge and Workplace Services provider in Australia, with five-star customer service at the heart of what we do. First Contact works with premium companies within the banking, finance, telecommunications sectors (and many more), to deliver the customer service component of their business.

**Our Culture**

You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sight and imagine where First Contact can take you...

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. First Contact is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability.
- For more information about the position and key selection criteria, please refer to the position description.

  • Reception / Concierge - Front of House

    6 months ago

    Melbourne, Australia FIRST CONTACT Full time

    Location: Melbourne, Melbourne CBD Salary: AUD Industry Standards **Reception / Concierge - Front of House - Melbourne CBD (Full Time)** - Do you enjoy making people feel welcomed, valued, engaged and empowered?_ We are looking for a talented & exceptional **Guest Experience Ambassador** to join our dynamic team located in our Mulgrave. You will be adding...

  • Reception / Concierge - Front of House

    6 months ago

    Melbourne City Centre, Australia FIRST CONTACT Full time

    Location: Melbourne, Melbourne CBD Salary: AUD Industry Standards **Reception / Concierge - Front of House - Melbourne CBD (Full Time)** - Do you enjoy making people feel welcomed, valued, engaged and empowered?_ We are looking for a talented & exceptional **Guest Experience Ambassador** to join our dynamic team located in our Melbourne CBD. You will be...

  • Reception / Concierge - Front of House

    3 months ago

    Melbourne City Centre, Australia FIRST CONTACT Full time

    Location: Melbourne, Melbourne CBD Salary: AUD Industry Standards **Reception / Concierge - Front of House - Melbourne CBD (Full Time)** - Do you enjoy making people feel welcomed, valued, engaged and empowered?_ We are looking for a talented & exceptional **Guest Experience Ambassador** to join our dynamic team located in our Melbourne CBD. You will be...

  • Front of House Administrator

    6 months ago

    Melbourne, Australia Arup Full time

    **Joining Arup** Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. This role will be based at the Concierge Desk as part of the Front of House (FoH) team and offer a hosting service for clients, visitors and staff located in and visiting the Melbourne Office. The primary focus...

  • Front of House/ Concierge

    6 months ago

    Melbourne, Australia Clemenger Group Full time

    Quantum Market Research is seeking a Front of House/Concierge to join our growing team, on a 6 month fixed term contract. This role is considered the ‘face' of these businesses and is responsible for ensuring our clients are offered the best possible experience when contacting or meeting with us. The role requires a person that has a ‘can-do' attitude...

  • Front of House Receptionist/Concierge

    1 month ago

    Melbourne, Victoria, Australia people2people Full time

    The RoleWe are seeking a front of house professional to join an elite global law firm on a full time, temporary basis, with an initial commitment of 6 months. The working hours are 9am - 5.15pm, Monday to Friday.Key ResponsibilitiesMeeting and greeting guests upon arrival;Ensuring meeting rooms and reception area is kept clean and tidy;Answer incoming calls...

  • Corporate Concierge

    6 months ago

    Melbourne, Australia Kingfisher Recruitment Full time

    Melbourne - Permanent **Corporate Concierge**: - Entry Position - Growth Opportunities Available - No Weekend Work - Monday to Friday - State of the Art Building & Facilties **About the company** This active development group operate in a variety of markets, as well as owning and operating several different assets across greater Melbourne. They focus on...

  • Front of House Liaison

    4 weeks ago

    Melbourne, Victoria, Australia Hyatt Full time

    Company OverviewHyatt Centric Melbourne is a premier hotel located in the heart of Australia's vibrant city, Melbourne. This luxurious 277-room property offers an unforgettable experience with its stunning views, lavish amenities, and exceptional service.Job DescriptionWe are seeking a skilled Front of House Liaison to join our team. As a key ambassador for...

  • Front of House Staff

    6 months ago

    Melbourne, Australia Collins Coffee House Full time

    Collins coffee house is looking for an experienced, professional waitress/waiter. We operate 7 days a week so need to be available weekends. Must have immaculate grooming, pleasant attitude and knowledge of restaurant industry. Opportunity for a leadership and managerial role. **Job Type**: Casual **Salary**: $28.69 - $39.67 per hour Expected hours: 30...

  • Front of House

    3 months ago

    Melbourne, Australia Reed House Full time

    Reed House Reed House is an exciting new venture recently opened in the heart of the Melbourne CBD, in a gorgeous bluestone heritage listed building. We're searching for FOH staff to join our team. We're on the lookout for passionate and enthusiastic professionals and are offering casual positions. We're searching for FOH staff to join our team. Reed...

  • Reception

    6 months ago

    Melbourne, Australia Brook Recruitment Full time

    Fantastic South Yarra location close to public transport - Work within a beautiful, luxurious office - Regular social and promotional events **About the company** Be a part of one of Australia's leading **Property Development and Project Management **businesses with over 50 years of award-winning experience. This renowned company is known for identifying...

  • Receptionist Front of House

    6 months ago

    Melbourne, Australia Moss & Co Consulting Pty Ltd Full time

    Are you a Customer service orientated professional? - Duel Reception/Waiter position | Corporate environment - Monday to Friday | 22.5 hrs per a week | Afternoons Are you currently working in Hospitality and wanting to step away from weekend/evening work? Do you have the drive to step into a corporate environment - this role may be for you! Moss & Co have...

  • Concierge

    2 weeks ago

    Melbourne, Australia CBRE Full time

    **Concierge** **Job ID** - 196584**Posted** - 05-Dec-2024**Service line** - Advisory Segment**Role type** - Full-time**Areas of Interest** Customer Service, Property Management **Location(s)** Melbourne - Victoria - Australia **Be the face and heart of a prominent commercial precinct in Southbank** **Deliver a dynamic guest experience for tenants and...

  • Professional Front Office Administrator

    2 weeks ago

    Melbourne, Victoria, Australia Corrs Chambers Westgarth Full time

    Corporate ReceptionistCorrs Chambers Westgarth is seeking a skilled Corporate Receptionist to deliver exceptional front of house services.About the RoleWe are looking for a professional and proactive individual to join our team on a permanent full-time basis. As a key point of contact, you will be responsible for creating a warm and welcoming environment for...

  • Corporate Service Coordinator

    1 month ago

    Melbourne, Victoria, Australia Corrs Chambers Westgarth Full time

    About the Role:Corrs Chambers Westgarth is seeking a Corporate Receptionist to provide exceptional front of house services and create client service excellence in reception and concierge practices.

  • Concierge

    6 months ago

    Melbourne, Australia Park Hyatt Melbourne Full time

    Summary **About Park Hyatt Melbourne** Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. **About the Role** As the...

  • Admin Assistant

    6 months ago

    Melbourne, Australia Spire Recruitment Full time

    Beautiful office with positive vibe and supportive team environment - Located right in the heart of the bustling Oakleigh precinct - Opportunity for career advancement into Property Management or Sales in time **The Role and The Client** We are on the hunt for a fabulous Admin Assistant / Front of House super star to join our clients in their high...

  • Front Office Reception Specialist

    4 weeks ago

    Melbourne, Victoria, Australia AccorHotel Full time

    Role OverviewWe are seeking a highly skilled and motivated Front Office Reception Specialist to join our team at AccorHotel.

  • Director of Front Office

    6 months ago

    Melbourne, Australia The Langham Full time

    Job Summary The Langham, Melbourne is currently looking for a Director of Front Office to join our team.You will be responsible for the leadership of over 40 colleagues, as Director of Front Office you will by a key department head and assist the team in delivering excellent service to all of our guests, whilst achieving departmental goals and KPI’s.This...

  • Reception - Preston

    6 months ago

    Melbourne, Australia Spire Recruitment Full time

    Wednesday, Thursday, Friday and potentially Saturdays - A busy role front of house for a commercial real estate agency - Pro-rata salary circa $60 - $65,000 +Super This role is a little unusual, working for a busy commercial real estate agency, based at the Preston market. 3- 4 days per week being Wednesday, Thursday, Friday and potentially Saturdays if...