Program Coordinator

3 weeks ago

Melbourne, Australia Royal Flying Doctor Service Victoria Full time

**Generous Salary Packaging - Not for Profit**

Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia. We strive towards improving the health and wellbeing of our rural communities and believe in creating opportunities so all Victorians have the choice to access essential primary health care services.

**Position Purpose**

Flying Doctor Community Transport are excited to be growing our presence in regional and rural communities across the state. To help combat transport access inequality, RFDS are partnering with regional Victorian Primary Health Networks to identify and support communities where a lack of safe and reliable transport options leave vulnerable community members at a disadvantage when attempting to access their health, medical and wellbeing appointments.

This is a full-time fixed-term role until 30 June 2024. The Program Coordinator - Community Transport is responsible for managing the day-to-day operations related to the Flying Doctor Community Transport program in Southern Gippsland region. This program plays an integral part in supporting RFDS Victoria’s vision to bring health care services to those who are otherwise unable to access them.

As a Program Coordinator with Flying Doctor Community Transport in Southern Gippsland region, your role will include extensive community engagement and capacity building, service promotion, volunteer management, recruitment and training, vehicle maintenance, booking and scheduling transport as well as client, carer and stakeholder liaison.

This fast-paced role takes a detailed, hands on approach to the running of the program and liaising with program partners (e.g. health service partners) staff and management. The Program Coordinator is responsible for the recruitment, induction, training, management and rostering of all volunteer drivers and training of the appropriate program support officers and health service staff on the use of a custom-built online booking system.

As a new service within the community, the successful applicant will take a client, volunteer and community focus into their everyday activities. Strong community and stakeholder engagement and management skills will be essential, and a proven record of developing and nurturing relationships to deliver a world class client and stakeholder experience will be highly regarded.

**Skills, knowledge and key competencies**

Refer to the Position Description for Essential and Desirable Skills, knowledge and key competencies.

**Qualifications and Experience**
- Qualification or extensive experience in health, management or a related field
- Experience in the management or coordination of volunteers and staff
- Experience training staff in a volunteer setting highly desirable
- Experience building and maintaining strong and collaborative relationships within a community and / or health care setting highly desirable
- Demonstrated understanding and experience with supporting and communicating with older adults, people with a disability and their carers
- Excellent computer skills and experience working across the Microsoft Office suite of programs including Microsoft Teams and SharePoint
- Current Driver’s Licence, Police Check and Working With Children Check

If this sounds like the right opportunity for you please submit your resume and a cover letter outlining your suitability for the role by 13 January 2023.***

Applications will be assessed as received and only applicants shortlisted for an interview will be contacted directly.

**RFDS is committed to creating a diverse working environment and is proud to be an equal opportunity employer.

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