Business Operations Coordinator

3 months ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Business Operations Coordinator (Team Leader) Grade 7/8**

The Personal Injury Commission (PIC), within NSW Department of Customer Service (DCS), is currently looking for Business Operations Coordinator (Team Leader) to join their team

**Benefits**:

- Ongoing opportunity located in Darlinghurst
- Grade 7/8 base salary ranging from $101,947- $112,849 per annum plus super
- Genuinely flexible working arrangements
- Wellbeing programs and resources available
- Excellent career development and learning development opportunities

**About Us**:
The Personal Injury Commission (Commission) resolves disputes between people injured in motor accidents and workplaces in NSW, insurers and employers.

The Commission is an independent statutory tribunal within the New South Wales justice system, committed to providing a transparent and independent dispute resolution service.

Resolving disputes justly and efficiently in the shortest time frame is a priority for the Commission.

We work with all parties (injured persons, insurers, and employers, where relevant) to discuss ways of achieving this.

The Commission exercises functions in two divisions - the Motor Accidents Division and the Workers Compensation Division. You can read more about the PIC here.

**About the role**:

- You will oversee the delivery of transparent, efficient, effective, high quality and customer focused services.
- You will be responsible for ensuring the team provide business services to all internal stakeholders, managing complex issues as they arise and developing solutions to ensure issues are resolved in a timely manner.
- You will be providing direction and leadership to build a supportive culture and collaborative team environment.

**To succeed in this role, you will have**:

- Strong communication, collaboration, and coordination skills, with demonstrated experience working with stakeholders at all levels.
- Excellent organisational and administrative skills, preferably with prior experience in supporting a busy executive office or a field-based inspectorate.
- Proven high level attention to detail and the ability to develop, maintain and update administrative practices, systems, and procedures to improve efficiency and service delivery.
- Flexibility and adaptability to move with changing priorities and an ability to work under pressure in a fast paced, high volume work environment.
- Experience in drafting and preparing quality correspondence, agendas, minutes, presentations, and briefing notes.
- The confidence to coach a small team to success.

**Your work will include**:

- Preparing a range of documents ensuring accurate and on-time delivery and compliance with organisational standards.
- Monitoring and addressing complex and/or sensitive enquiries and issues, including those that are escalated, to ensure the timely and effective resolutions of issues.
- Developing, implementing, reviewing, and recommending improvements and updating administrative systems, processes, and policies to ensure currency and compliance with agency standards, policies, and procedures.
- Managing and coordinating the collection and collation of information and documentation on business unit performance, and making recommendations to improve efficiency, cost management and service delivery.
- Coaching staff on policies, procedures, and business systems to ensure the efficient, effective, and compliant operations.
- Establishing and maintaining customer relationships and collaborative networks through effective communication, negotiation, and issues management to support optimal service delivery and the on-time delivery of projects and initiatives.
- Maintaining awareness of relevant issues, policy obligations, insights, challenges, trends, and opportunities to recommend innovative solutions that optimise outcomes and contribute to a best practice business support function in line with organisational and government priorities.

**What we need from you**:
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 7/8, with the base salary for this role starting at $101947 base plus superannuation

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

**For more information, pleas

  • Business Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Service Care Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Service Care Solutions. As a Business Operations Coordinator, you will play a key role in providing essential business support, ensuring smooth operations within our organization.Key ResponsibilitiesProvide business support for our team,...

  • Business Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Careerlink People Solutions Full time

    Business Operations Coordinator The RoleWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Careerlink People Solutions. As a Business Operations Coordinator, you will play a critical role in supporting the Business Unit by providing comprehensive, efficient, and high-quality administrative support. Key...

  • Business Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Careerlink People Solutions Full time

    Business Operations Coordinator The RoleWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Careerlink People Solutions. As a Business Operations Coordinator, you will play a critical role in supporting the Business Unit by providing comprehensive, efficient, and high-quality administrative support. Key...

  • Warehouse Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Warehouse and Sales All-Rounder. This is an exciting opportunity for someone to take on a key role in our warehouse operations and customer service team.Key ResponsibilitiesWarehouse Operations: Assist in maintaining a safe and efficient warehouse environment,...

  • Business Operations Coordinator

    3 months ago

    Sydney, Australia NSW Government -Event Development Full time

    **Business Operations Coordinator - Culture, Entertainment & Creative Industries**: - Enjoy a 35 hour working week with flexible work options - Access to benefits such as discounted gym memberships and employee assistance programs - 12 month temporary appointment (open to a secondment transfer) **About the Role** Are you an organised and analytical...

  • Operations Coordinator

    4 months ago

    Sydney, Australia Konica Minolta Business Solutions Australia Full time

    Konica Minolta is innovative, robust, and continually evolving. From printing, scanning, and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace, we offer workplace flexibility, support diversity, and promote events and...

  • Business Operations Coordinator

    2 days ago

    Sydney, New South Wales, Australia People2People Full time

    {"title": "Business Support Officer", "description": "About the RoleWe are seeking a highly organized and proactive Business Support Officer to join our Sydney CBD office. This is a 6-12 month contract role, with the potential to transition to a permanent position based on performance and business needs.The successful candidate will provide administrative...

  • Business Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia PaidRight Full time

    About PaidRightPaidRight is a pioneering company dedicated to revolutionizing the way employers and employees interact when it comes to pay. Our mission is to create a world where payroll compliance is a standard practice and payroll data drives business optimization.Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team...

  • Business Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Fresh Produce Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Business Operations Coordinator. This role will provide administrative support to our Commercial team, ensuring the smooth operation of our purchasing and logistics processes.Key ResponsibilitiesCoordinate the purchasing process with our sales team and...

  • Business Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Workforce Australia for Individuals Full time

    About Workforce Australia for IndividualsWe are a dynamic and supportive business, dedicated to providing exceptional services to our clients. As an integral part of our team, you will play a crucial role in the day-to-day running of our organisation.The RoleWe are seeking an experienced administrator to assist with the daily operations of our business. As...

  • Business Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Workforce Australia for Individuals Full time

    At Workforce Australia for Individuals, we are committed to delivering exceptional services to our clients. As a key member of our team, the Business Support and Performance Coordinator plays a vital role in driving business excellence.The Role**Key Responsibilities:**Provide high-level support to the Director and various business units within the Open...

  • Business Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia FOIT Group Full time

    About the RoleWe are seeking a highly motivated and experienced Business Operations Coordinator to join our growing team at FOIT Group.This position is an excellent opportunity for a skilled, meticulously organized and dynamic individual to apply their expertise within a responsive and professional organization. Success in this role hinges on adaptability,...

  • Business Operations Coordinator

    2 days ago

    Sydney, New South Wales, Australia FOIT Group Full time

    About the RoleWe are seeking a highly motivated and experienced Business Support Coordinator to join our growing team at FOIT Group.This is an excellent opportunity for a skilled and dynamic individual to apply their expertise in a responsive and professional organisation.The successful candidate will play a vital role in achieving business success by...

  • Business Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia KU Children's Services Full time

    About the RoleWe are seeking a highly organized and customer-focused Business Operations Administrator to join our team at KU Children's Services. As a key member of our Business Operations team, you will provide administrative support and perform various tasks to ensure the effective and efficient operation of our services.Key ResponsibilitiesProvide...

  • Business Operations Coordinator

    5 days ago

    Sydney, New South Wales, Australia WOW Recruitment Full time

    Business Support OfficerWe are seeking an experienced Business Support Officer to join our team at WOW Recruitment. As a Business Support Officer, you will provide comprehensive administrative and operational support to ensure the smooth functioning of our business operations.Key Responsibilities:Provide administrative support to the business, including...

  • Business Operations Coordinator

    1 week ago

    Sydney, New South Wales, Australia Insignia Financial Full time

    {"h1": "Business Support Manager Role at Insignia Financial", "p": "At Insignia Financial, we value individual differences and strive to create a collaborative environment where your voice and ideas are heard. We are seeking a dynamic Business Support Manager to support our Chief Operating Officer (COO) in a dynamic, fast-paced environment.", "ul": [{"li":...

  • Business Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia KPMGau Full time

    About the RoleWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at KPMGau. As a key member of our team, you will provide administrative support to our senior leaders and contribute to the success of our organization.Key ResponsibilitiesProvide high-level executive support to our senior leaders, including...

  • Business Operations Coordinator

    4 days ago

    Sydney, New South Wales, Australia WOW Recruitment Full time

    {"title": "Business Support Officer", "description": "Business Support OfficerWOW Recruitment is seeking an entry-level Business Support Officer to work with our Mortgage & Finance client in Sydney CBD.As a Business Support Officer, you will provide comprehensive administrative and operational support to ensure the smooth functioning of our business...

  • Business Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia New Forests Full time

    About New ForestsNew Forests is a global investment manager of nature-based real assets and natural capital strategies. We manage a diversified portfolio of sustainable timber plantations and conservation areas, carbon and conservation finance projects, agriculture, timber processing and infrastructure. Our goal is to generate shared prosperity for our...

  • Business Operations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Workforce Australia for Individuals Full time

    About Workforce Australia for IndividualsWe are seeking a highly organized and detail-oriented Business Support Administrator to join our team on a 12-month contract. As a key member of our Operational Contract Team, you will play a crucial role in ensuring smooth office operations and delivering exceptional customer service.About the RoleMonitor and manage...