Supply Chain Program Manager

5 days ago

Melbourne, Australia Amazon Commercial Services Pty Ltd Full time

Professional experience in either supply chain and logistics, transportation, operations, and/or e-commerce industries,
- Relevant program or project management experience in a similar role,
- Experience in working cross functionally with tech and non-tech teams,
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization,
- Ability to prepare, report and analyse large sets of data,
- Knowledge in Excel (Pivot Tables, VLookUps) at an advanced level and SQL at a medium level,
- Experience defining program requirements including using data and metrics to determine improvements,
- Knowledge of Tableau at an intermediate level (ability to create reports).

We are seeking for an experienced Supply Chain Program Manager to support with our Fulfillment Network Design and Optimization projects across our Amazon AU network.
As a Program Manager, you will have a holistic view of inventory placement, Fulfillment Center (FC) operations and transport operations and be an integral part in creating and implementing large scale strategic initiatives in fulfillment optimization, delivery speed, delivery quality and transportation cost reduction - all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment.
Interfacing with AU FC Operations, Transportation, and Global Tech teams the role demands strong analytical and mathematical capabilities, analysing various supply chain data and metrics to aid in configuring our network to provide the best customer experience at the lowest cost to serve. You’ll be able to contribute directly to our customers’ experience with the Amazon supply chain, impact speed of delivery to millions of customers, and reduce fulfillment costs while maximizing free cash flow.
**Key Job Responsibilities**:

- Manage the supply chain network systems configurations for our Fulfillment centers, Middle Mile and Last Mile networks,
- Partner closely with local and global teams to develop long term forecasts,
- Partner with Global teams on product deployment,
- Support with new FC Site launches,
- Manage transport costs to reduce Amazon overall cost to serve,
- Serve as a SME for Supply Chain Planning systems, understanding our Promise Engines, Order Planning and Transport Systems to provide support to business units on how proposed changes will flow through our systems,
- Manage OB (Outbound) Network Design for new site launches and OB configurations,
- Measure important cost to serve metrics such as UPB, consolidation and local fulfillment,
- Provide data analysis for all CX programs (Speed, DEA, Regionalization),
- Lead OB Optimization projects for AU Ops business (i.e. Regionalization),
- Lead Tech parody work-streams (to align AU with other Amazon Marketplaces).
- Experience in driving end to end delivery, and communicating results to senior leadership,
- Experience in driving process improvements,
- Completed Bachelor’s Degree from an accredited University.

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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