Assistant Marketing Manager

4 months ago

Sydney, Australia Amex Full time

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

International Card Services (ICS) delivers unique products and services to our card members that creates unparalleled value and sustainable growth, in a customer focused, collaborative and highly energetic work environment.

**How will you make an impact in this role?**

The ICS Acquisition Marketing team is responsible for generating demand for our consumer and business products both through the delivery of quality leads and by acquiring new customers via end-to-end digital journeys. The team embodies a fast-paced and dynamic culture, operates nimbly, and embraces teamwork, accountability, flexibility and a will-to-win attitude.

Reporting to the Marketing Manager, you will be responsible for supporting our Qantas Partnership Marketing program, which currently drives significant growth for our SME portfolio.

Key features of this role:

- Support the development and execution of the Qantas Co-brand acquisition strategy, in conjunction with Product Management and Qantas Loyalty to acquire Cards
- Delivery of the Qantas Business Rewards Card creative platform and associated media asset production to drive consideration and conversion in Qantas partner channel content and activity
- Analysis of acquisition data and results to effectively develop insights to optimise activity
- Stakeholder relationship management across multiple external partners, including agencies, driving close alignment to deliver on our team priorities
- Project management and cross-team coordination to ensure all activities are delivered on-time and within budget

**Minimum Qualifications**
- **An ability to deliver results** with an appetite to challenge the status quo to drive meaningful change across the business.
- **External partner management experience **including the ability to influence and gain support through partner channels to drive acquisition growth.
- **A collaborative style of doing business** with an ability to build and leverage relationships to gain support and achieve outcomes.
- ** Demonstrated experience in creative strategy **with the development and management of 360° campaigns.
- ** Strong channel and budget management experience, **including a proven ability to deliver multiple complex campaigns or projects simultaneously within targeted timeframes.
- ** Innovative thinking **with a passion for what you do and proud of what you deliver in order to make a difference.
- ** Analytical and data handling capabilities** to support ongoing campaign forecasting and assessment including the monitoring of marketing channel performance and ROI outcomes.
- **B2B marketing experience** incorporating all mediums is desirable, but not critical. An understanding of B2B/small business needs and where they find value is a plus.

**Preferred Qualifications**
- A degree in Marketing, Commerce or Business Management, or similar is desirable.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritise their physical, financial, and mental health through each stage of life. Benefits include:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

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