Customer Service Specialist
7 months ago
**Job description**:
**About Our Client**
With a focus on banking for an organisation dedicated to their staff, customers, and the wider community. Company values are highly embraced and upheld through all aspects of the institution, including company interactions with staff.
**The Position**
The rotating roster featuring a hybrid model for this full-time position allows a comfortable balance.
**Key responsibilities**:
- Liaise with customers through inbound calls
- Investigate transactional issues for customers, displaying a high level of empathy
- Participate in quality assurance programs to achieve overall quality and productivity
- Outbound follow up activities to current and potential customers
- Adjust to regular changes to legislation and governing bank operations
- Work successfully under pressure during peak call period
**About You**
- Extensive customer service experience with the general public
- Prior contact center experience (desirable)
- High attention to detail and computer proficiency
- An ability to investigate and follow up queries
- An interest in developing a long-term career
**Benefits**
- Highly supportive and fun team environment
- Dedicated Training Program for 6-8 Weeks, with one-on-one mentoring based in Moe or Collingwood
- Internal Career Progression Opportunities Accessible
- Above-market superannuation and other staff benefits
-
Customer Service Remediation Specialist
4 weeks ago
Collingwood Park, Queensland, Australia Randstad Full timeCustomer Service Remediation SpecialistWe are seeking an experienced Customer Service Remediation Specialist to join our team on a temp contract. This role will be based in Collingwood, working from our head office Monday to Friday 9am till 5pm.The successful candidate will have 12 months experience in a customer service remediation position, with a strong...
-
Customer Service Coordinator
6 months ago
Collingwood, Australia GJK Facility Services Full time**Introduction**: BETTER EXPERIENCES, BETTER OUTCOMES It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people. We are a leading provider of facility services, committed to provider better experiences and better...
-
Customer Service Representative
2 days ago
Collingwood, Australia Superior People Recruitment Full timeOur client is a leading retailer of shop fittings, shelving and display solutions and are now seeking a Customer Service Representative, due to ongoing growth within the company. The company offers a vast range of Off the Shelf products and tailored Custom Solutions. The details of your role will include the following: - Provide helpful customer service...
-
Customer Service Representative
7 months ago
Collingwood, Australia Veritas Recruitment Pty Ltd Full time**Work Type**: - Permanent - Full Time**Work Mode**: - On-site**Industry**: - Logistics Distribution & Supply Chain**Location**: - Collingwood - Victoria**Salary**: $85,000.00 - $95,000.00 Yearly **Reference**: - BH-26530**ABOUT THE COMPANY** Australian-owned and operated, end-to-end freight forwarder. With a loyal client base and dedicated...
-
Customer Service Consultants
6 months ago
Collingwood, Australia DFP Recruitment Services Full time**Job description**: **About Our Client** With a focus on banking for an organisation dedicated to their staff, customers, and the wider community. Company values are highly embraced and upheld through all aspects of the institution, including company interactions with staff. **The Position** The rotating roster featuring a hybrid model for this full-time...
-
Customer Service Consultant
4 months ago
Collingwood, Australia Hays Full time**Your new company** Work for a well-established and trusted customer-owned bank who hold themselves to the highest standards, empowering customers to use their money to create a world where people and the planet thrive. Located in Collingwood, they are looking for a Customer Service Consultant to join their forward-thinking and supportive team, providing...
-
Retail Customer Service Officer
3 months ago
Collingwood, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Customer Service Analyst
7 months ago
Collingwood, Australia Seeing Machines Full timeAre you interested in rewarding work, working as part of a passionate and diverse team to help achieve zero transport fatalities by building cutting-edge technology to keep people safe? - Are you looking for flexibility e.g. as a working parent seeking work during school hours or are you at university and require shifts around your studies? - **Are you an...
-
Casual/ Part-time Client Services Specialist
7 months ago
Collingwood, Australia Hamish Munro Full timeHamish Munro Hamish Munro is looking for a casual/ part-time Client Services Specialist to join our retail team. Hamish Munro designs and engineers fine jewellery using precious metals and stones, creating pieces that are timeless, precise and reflective of time well spent. Availability to work weekends is required, and flexibility to work additional...
-
Sales, Marketing
7 months ago
Collingwood, Australia Carbon Savers Full timeCarbon Savers is an Australian owned renewable energy company with over 15 years experience tackling the worlds environmental problems. Our business model is focused on helping Australian households and businesses lower their carbon footprint, by directing them towards different products and services that all aim to reduce energy consumption and...
-
Account Co-ordinator and Customer Service Support
6 months ago
Collingwood, Australia Carbon Savers Full timeAdvantage Solar is an Australian owned solar retailer, with over 15 years experience in the manufacture, wholesale and installation of solar panels across Australia. Our mission has always been simple, to accelerate Australia’s transition towards clean energy, by offering premium but affordable renewable energy solutions for homes and businesses including...
-
Sales & Customer Retention Manager
3 months ago
Collingwood, Australia .id consulting Full time**About us**: .id (Informed Decisions) is Australia’s leading provider of online tools and consulting services to support local area decision making. Our clients span all levels of government and a wide range of industries. We are passionate about informing decisions that contribute to a good society. **What we are doing**: For the past 25 years,.id has...
-
IT Support Specialist for Health Services
1 month ago
Collingwood Park, Queensland, Australia affix Group Full timeAbout affix Groupaffix Group is a leading provider of health services in Australia, dedicated to delivering high-quality patient care.About the RoleWe are seeking an IT Support Specialist to join our Service Delivery Team. As an IT Support Specialist, you will provide exceptional onsite Level 2 support services across hospitals and administrative offices in...
-
Specialist in Veterinary Radiology
4 months ago
Collingwood, Australia Centre for Animal Referral and Emergency Full time**Company Description** The Centre for Animal Referral and Emergency (CARE) is seeking a registered specialist in veterinary radiology to become part of a dynamic, progressive and friendly team, in a high-volume, well-equipped hospital. CARE is a busy, multi-specialist veterinary hospital located in Collingwood, close to the Melbourne CBD. The central...
-
Specialist in Veterinary Radiology
7 months ago
Collingwood, Australia Greencross Vets Full timeCompany DescriptionThe Centre for Animal Referral and Emergency (CARE) in Melbourne, Australia, is seeking a registered specialist in veterinary radiology to become part of a dynamic, progressive and friendly team, in a high-volume, well-equipped hospital.Melbourne is a vibrant city on the south-east coast of Australia. It is a fabulous place to live and use...
-
Warehouse & Customer Support Officer
4 months ago
Collingwood, Australia Nobody Denim Full time**About the Role** We are seeking a dedicated Warehouse & Customer Service Officer to join our team. This role is predominantly focused on warehouse operations, with a key responsibility for maintaining smooth and efficient day-to-day activities within our warehouse. You will play a vital role in ensuring our stock is accurately managed, orders are...
-
Fraud Analyst
4 months ago
Collingwood, Australia Bank Australia Full timePosted: 02/09/2024 Closing Date: 02/10/2024 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be...
-
IT Service Desk Officer
4 months ago
Collingwood, Australia Bank Australia Full timePosted: 29/08/2024 Closing Date: 27/09/2024 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be...
-
Diversity and Inclusion Specialist
7 months ago
Collingwood, Australia Anglicare Victoria Full timeBring your passion and practical approach to a range of projects that drive and support us in realising our DEI Strategy - Help deliver outcomes aligned to our overarching DEI strategy **The Job**: AV have a diverse workforce, as well as a solid commitment to embedding a culture of inclusion and equity across all our regions and service areas. This is lead...
-
Veterinary Receptionist
7 months ago
Collingwood, Australia Centre for Animal Referral and Emergency Full time**Job Description** Veterinary Receptionist** - Permanent part-time and casual opportunities. - An industry leading team based in the heart of Melbourne. - Fully equipped hospital with modern facilities. The Centre for Animal Referral and Emergency (CARE), a multi-specialist veterinary hospital located in inner Melbourne, is recruiting for an enthusiastic...