Casual/ Part-time Client Services Specialist

6 months ago


Collingwood, Australia Hamish Munro Full time

Hamish Munro

Hamish Munro is looking for a casual/ part-time Client Services Specialist to join our retail team.

Hamish Munro designs and engineers fine jewellery using precious metals and stones, creating pieces that are timeless, precise and reflective of time well spent.

Availability to work weekends is required, and flexibility to work additional hours as needed is preferred. Hours on offer will be on a set schedule with advance notice provided for ad hoc shifts. Trade hours are Wednesday to Saturday, 10AM to 5PM.

Delivering an exceptional customer experience with expertise and guidance and connecting with clients to help them find the right piece is at the heart of this role. Highly developed interpersonal skills, initiative, and relationship building skills are essential.

Key Responsibilities:
Curate a Unique Retail Experience
- Approach all interactions with an inviting and energetic outlook.
- Support the retail strategy and made-to-order process as they related to delivering Client Services benchmarks, aligned with the studio’s design principles.

Helpful consultation and engaging client communication
- Foster strong relationships with clients, by providing expert product knowledge and clarifying guidance on the studio’s collection pieces, materials and making process.
- Utilize client communication tools to best support the made-to-order process.
- Guide clients to locate their desired item and navigate the studio’s offer across its products and services.
- In collaboration with the Manager, cultivate new and existing valued services for local, regional and global clients.

Operational Excellence
- Oversee the store collection display and presentation, ensuring it reflects the brand's ethos of proportion, precision, and beauty.
- Be methodical, approach tasks systematically, and handle multiple priorities with strong organizational and time-management skills.
- Provide prompt, professional, and accurate responses to client inquiries, ensuring the highest level of customer service while meeting productivity goals as per business requirements.

Required Qualifications:

- Minimum 5 years of client-facing roles with a background in fine jewellery or luxury retail preferred (but not required).
- Accountable, enthusiastic team player and generous collaborator with demonstrative relationship building skills.
- Interest in fine jewellery and knowledge of fine jewellery design and construction, precious stones, and made to order processes a plus.
- Confident in navigating new situations and relationships.
- High level of presentation with attention to detail.
- Initiative to work independently and develop opportunities.

**Benefits**:

- Work with a great team in a highly creative environment where collaboration, insights and contributions are valued.
- Opportunities for growth and professional development.
- Ongoing support for knowledge building and external training in diamond, gemstone and crafted fine jewellery making.
- Join an innovative, founder-led business with an international perspective.



  • Collingwood, Australia Superior People Recruitment Full time

    -An innovative Accounting and Business Advisory firm located in Collingwood are looking to add a PArt Time Administration Assistant to their team. This team is young and dynamic, and systems are fully cloud based. **Role Responsibilities**: - General Accounting administration tasks - Providing a high level of administration support to clients - Scanning,...


  • Collingwood, Australia Superior People Recruitment Full time

    -An innovative Accounting and Business Advisory firm located in Collingwood are looking to add a PArt Time Administration Assistant to their team. This team is young and dynamic, and systems are fully cloud based. **Role Responsibilities**: - General Accounting administration tasks - Providing a high level of administration support to clients - Scanning,...

  • Part-time Barista

    1 month ago


    Collingwood, Australia The Commons Full time

    The Commons We are looking for a talented Part-Time Barista to join our Collingwood Canteen team! In this role, you'll work alongside our Lead Barista to maintain the highest standards of coffee preparation. You'll contribute to the preparation of a variety of beverages & food items, delivering excellent customer service! - Lively & Dynamic Team |...

  • Cleaner Part Time

    6 months ago


    Collingwood, Australia City FM Australia Full time

    City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partner - Bunnings. City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable...


  • Collingwood, Australia Newton & Leung Pharmacy Full time

    We are a friendly local community pharmacy located in Collingwood with great teamwork. You will be working with a fun team who value high customer service. We are looking for a **bubbly, motivated and people person** to join our team **PART TIME** (days are negotiable). You must be able to speak fluent English **and** a second language (**Cantonese/Mandarin...


  • Collingwood, Australia Piccolina Gelateria Full time

    **About the job** **Piccolina Gelateria** has become a Melbourne institution over the past six years, with iconic store locations including Collingwood, Hawthorn, St Kilda, Richmond, the CBD and Chadstone Shopping Centre. We take pride in our amazing gelato and our beautiful stores; our gelato is made from scratch using only the very best raw and seasonal...


  • Collingwood, Australia DFP Recruitment Services Full time

    **Job description**: **About Our Client** With a focus on banking for an organisation dedicated to their staff, customers, and the wider community. Company values are highly embraced and upheld through all aspects of the institution, including company interactions with staff. **The Position** The rotating roster featuring a hybrid model for this full-time...

  • Casual Barista

    6 months ago


    Collingwood, Australia The Commons Full time

    **Position Title**:Casual Café Assistant/Barista **Department**:Food and Beverage **Reporting to**:Lead Barista **About The Commons** The Commons is an ecosystem of entrepreneurs, businesses & curious minds - working, connecting and growing under a common roof. Driven by the sincere desire to see people flourish. We support curiosity and believe in the...


  • Collingwood, Australia 9D Care Full time

    9D Care offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion and community participation. We are looking for people who can provide practical and emotional help to others, calling on their own real-life experiences to build rapport and relationships. Your support will enable our clients to remain...


  • Collingwood, Australia 9D Care Full time

    9D Care offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion and community participation. We are looking for people who can provide practical and emotional help to others, calling on their own real-life experiences to build rapport and relationships. Your support will enable our clients to remain...


  • Collingwood, Australia 9D Care Full time

    9D Care offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion and community participation. We are looking for people who can provide practical and emotional help to others, calling on their own real-life experiences to build rapport and relationships. Your support will enable our clients to remain...


  • Collingwood, Australia Hospitality Lab Full time

    We are looking for casual retail staff with an interest and passion in food & beverage, cooking or simply a flare for entertaining. Our store is unique as it stocks and supplies hospitality products to both industry and direct to the public in a classic corner store feel. We have a connection with our neighborhood, customers and our clients and we provide a...


  • Collingwood, Australia Centre for Animal Referral and Emergency Full time

    **Job Description** Veterinary Receptionist** - Permanent part-time and casual opportunities. - An industry leading team based in the heart of Melbourne. - Fully equipped hospital with modern facilities. The Centre for Animal Referral and Emergency (CARE), a multi-specialist veterinary hospital located in inner Melbourne, is recruiting for an enthusiastic...


  • Collingwood Park, Australia Cardinal Care Support Services Full time

    **About Us** At Cardinal Care Support Services, we’re more than just a team - we’re a compassionate community dedicated to enhancing the lives of individuals with disabilities. As an NDIS registered provider, we take pride in delivering personalized care that empowers our clients to thrive. **Role Overview**: As a Disability Support Worker, you’ll be...

  • Casual Barista

    6 months ago


    Collingwood, Australia The Commons Full time

    The Commons Seeking a Casual Cafe Assistant/Barista to join our team in our Collingwood Canteen Team! The Cafe Casual Barista will work closely with the Lead Barista to ensure excellent customer service and assist the preparation of coffee and other food/beverages, within our impeccable cafe space. - Putting members first - Fostering community - Working...

  • Aged Care

    6 months ago


    Collingwood, Australia Raffles Services Group Pty Ltd Full time

    **Southern Support Family is focused on delivering home care, home maintenance and allied health services.** **We also cater for many clients with diverse needs such as the home care package recipients, NDIS participates and those who are culturally & linguistically diverse and those in care facilities.** We are currently seeking Personal Care Assistants...


  • Collingwood, Australia Machinery Company Full time

    We are an innovative company specializing in industrial automation solutions, and we are seeking a Licensed Mechanical Maintenance Fitter to join us full-time. In this role, you will play a crucial part in the smooth operation of automated machinery, performing regular maintenance, troubleshooting issues, and providing emergency support when required....


  • Collingwood, Australia BEN SAID PUB Full time

    **We welcome fearless thinkers.** For over 100 years, BEN SAID PUB has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look beyond the immediate challenge to support people in moments that matter across their lives, and continually push for better solutions for our clients. We invest...


  • Collingwood, Australia DFP Recruitment Services Full time

    **Job description**: **About Our Client** With a focus on banking for an organisation dedicated to their staff, customers, and the wider community. Company values are highly embraced and upheld through all aspects of the institution, including company interactions with staff. **The Position** The rotating roster featuring a hybrid model for this full-time...


  • Collingwood Park, Australia Assigned Guardian Angel healthcare services Full time

    **Are you a Disability Support Worker?** Yes? Fantastic! We have an immediate demand for Support Workers in Monto, QLD, and surrounding suburbs. **About Us**: Assigned Guardian Angel is a registered NDIS provider committed to delivering high-quality services to a diverse range of clients, including private-pay clients, NDIS recipients, and TAC care...