Student Enrolment Advisors

4 months ago


Sydney, Australia 4C Recruitment Full time

Leading Education Institute
- Sydney CBD and work from home 2 days per week
- Full training provided
- **Leading online education institute**:

- **Full training provided - great career prospects**:

- **Hybrid roles - 3 days per week in the CBD office, 2 days from home**:

- **Competitive remuneration package + 5 weeks leave + 2 volunteer days per annum**

Looking for 5 energetic customer service professionals to join this award winning Education Institute. You will thrive working in a results driven environment, enjoy building relationships with students from overseas and locally and love team work.

**Responsibilities**:

- Build rapport with students, delivering a high level of support about their online studies from enrolment to completion of their program
- Welcome and onboard new students and prepare them for online academic study
- Meet individual and team based KPI's
- Establish and nurture excellent relationships and share knowledge with your colleagues
- Work as part of a high performing team

**Success criteria**:

- Experience in high volume customer service & call centre environments (inbound/considerable outbound calling)
- Excellent relationship builder and "can do" proactive attitude
- Clear and engaging communication style and the ability to interact with people from a diverse range of cultural, educational, and professional backgrounds
- CRM skills highly regarded
- Enthusiastic team player
- Ability to work under pressure in a challenging environment, prioritise and problem solve
- Higher Education experience and/or knowledge of the Australian education sector is preferable but not essential

Looking for a career and not a job? Very competitive remuneration + incentives + great culture and the best of training & career prospects.


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