Manager, Mail, Digitisation and Office Services
2 months ago
Location: Melbourne | CBD
Job type: Full time
Organisation: Department of Health
**Salary**: $134,593 - $180,115
Occupation: Administration/Secretarial
Reference: VG/1825015
Exciting opportunity exists to join the Victorian Government biggest shared service operations The Common Corporate Support Branch (CCSB) provides corporate services and associated systems to the Department of Families, Fairness and Housing (DFFH) and the Department of Health (DH) under a shared services arrangement. While we're administratively housed within the Department of Health, CCSB forms part of the corporate services delivery capability of both departments. As a valued member of CCSB you will be accountable to provide functional leadership to a team with specialist expertise and skills in mail, digitisation, office services, stationary, travel and building access. you will also be responsible for ensuring relationships with suppliers, interactions with key clients and quality of all staff inputs applied to these services from across CCSB meet the service requirements agreed with customers via the DFFH-DH Service Agreement and/or specific projects.
**About the role**:
- Responsible for ensuring relationships with suppliers, interactions with key clients and quality of all staff inputs applied to these services from across CCSB meet the service requirements agreed with customers via the DFFH-DH Service Agreement and/or specific projects.
- Ensures all documentation, including Standard Operating Procedures (SOPs), training materials and advice to customers in relation to the service are regularly updated according to their own monitoring and reporting of service levels, staff and customer feedback.
- Provides functional leadership, regularly providing expert advice on changes to policies, strategies, processes, frameworks and potential investments relating to it.
- Leads a team with specialist expertise and/or skills in mail, digitisation and office services, having responsibility for all aspects associated with the management of people including performance management and capability development, and contribute to the leadership of the wider branch through their involvement in cross branch knowledge sharing collaboration and people development activities.
- Leads teams through change and to drive and implement initiatives and efficiencies that will improve the delivery of services across the department and positively impact the customer service expectation of the department's employees.
**How you'll make a difference**:
- Operate with a high level of autonomy and accountability in delivering within broad strategic directions.
- Provide leadership and guidance based on advanced expertise.
- Contribute advanced expertise and knowledge to benefit strategic planning and organisation/sector-wide outcomes.
- Strategically design and develop the delivery of shared services that impact significant localised service delivery and meet state-wide departmental and government objectives and community expectations.
- Maintain an understanding of issues impacting the departments clients and investigate and lead critical projects that develop and review policies, professional standards and operating practices that enhance service delivery, budget effectiveness, efficiency and improved client outcomes.
- Foster and maintain proactive, constructive and strategic relationships across the organisation and wider public sector, to promote cooperation, coordination and sharing of information to improve planning, management, and delivery of shared services.
- Identify emerging issues, risk and trends impacting on the successful achievement of key business objectives and imperatives and provide high quality business intelligence and sound recommendations based on comprehensive research and investigations.
- Effectively manage and provide leadership across a range of shared services by:
- fostering an environment of shared success within the team and contributing to a culture of service excellence
- leading and supporting individuals to maximise individual and team effectiveness, ensuring clear expectations of the team and roles within and providing timely and constructive feedback
- modelling behaviours integral to good people management and departmental values
- providing strategic thinking and future planning and oversee change management initiatives and integrated approaches to enhance delivery of shared services
**Suitable applicants will be able to demonstrate**:
- A tertiary qualification in fields related to records management, information management project management or business would be desirable.
To learn more please click ‘Apply' to view the Position Description on the Careers.vic website.
**What we offer**:
- The opportunity to perform meaningful work, in a fast paced, inclusive and fun environment
- A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
- A
-
Team Leader Digitisation and Mail Services
4 months ago
Melbourne, Australia Department of Transport and Planning Full timeLocation: Melbourne | CBD Job type: Ongoing - Full Time Organisation: Department of Transport and Planning **Salary**: $106,534 - $128,897 Occupation: Information Management Reference: 5435 **About the Role** **This is an ongoing opportunity** The Team Leader Digitisation and Mail Services leads and supports a small team providing a range of...
-
Manager, Mail, Digitisation and Office Services
2 months ago
Melbourne City Centre, Australia Department of Health Full time**About the role**: - Responsible for ensuring relationships with suppliers, interactions with key clients and quality of all staff inputs applied to these services from across CCSB meet the service requirements agreed with customers via the DFFH-DH Service Agreement and/or specific projects. - Ensures all documentation, including Standard Operating...
-
Technical Officer
4 weeks ago
Melbourne, Australia Royal Botanic Gardens Full time**Who We Are** **What You'll Do** RBGV is seeking a skilled and detail-oriented Technical Officer (Digitising) to support the digitisation of our State Botanical Collection. In this role, you will extract herbarium specimens and library objects for imaging, create high-quality digital images, and ensure they meet strict quality standards. You will maintain...
-
Technical Officer
4 weeks ago
Melbourne, Australia Royal Botanic Gardens Victoria Full timeLocation: Melbourne | Eastern Metropolitan Job type: Part time / 24 Months Organisation: Royal Botanic Gardens Victoria **Salary**: $66,923 - $73,932 Occupation: Science Reference: VG/422128 24 month contract with the flexibility to work 0.4FTE - 0.6 FTE (2 - 3 days per week) **Who We Are** **What You'll Do** RBGV is seeking a skilled and...
-
Mail Officer
7 months ago
Melbourne, Australia Programmed Full timeOur client is an Australian run company that's a leader in mail distribution, this company strives to always put the community and others first, we are looking for enthusiastic mail sorters to join their team based in Sunshine, Somerton and Tullamarine for Day and Afternoon shifts. Our client is an Australian run company that's a leader in mail...
-
Airport Mail Services Trainee
1 month ago
Melbourne Airport, Australia Melbourne Airport Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Trainee Mail Officer at Melbourne Airport.Key ResponsibilitiesMail Review and Inspection: Accurately review package information and inspect packages for damage or issues.Sorting and Preparation: Sort mail efficiently and prepare it for distribution.Distribution...
-
Trainee Mail Officer
8 months ago
Melbourne Airport, Australia Randstad Full timeReviewing package information Inspecting packages Sorting mail Preparing mail for distribution Updating distribution status Maintaining mail systems Reporting mailing issues At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
-
Trainee Mail Officer
8 months ago
Melbourne Airport, Australia Melbourne Airport Full timeReviewing package informationInspecting packagesSorting mailPreparing mail for distributionUpdating distribution statusMaintaining mail systemsReporting mailing issuesAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
-
Hotel Duty Manager
6 months ago
Melbourne, Australia Mail Exchange Hotel Full time**Hotel Duty Manager** Astonmill Pty Ltd Full-time $70,000 - $80,000 per year 40hours a week Wanting a flexible working week in Hospitality 4 day weeks. The Mail Exchange Hotel is located at the corner of Bourke & Spencer Streets, right in the heart of Melbourne, opposite Southern Cross Station .We are searching for a dynamic hospitality guru who...
-
Mail Room Coordinator
6 months ago
Melbourne, Australia Canon Full timeParkville Location - Full-time role available - Great New Career Opportunity **About the Role** To be successful in this role, you will display a positive "can-do" attitude and will be a highly reliable individual. You will be accurate with a keen eye for detail and you will have a good level of computer literacy. Effective communication skills will also...
-
Mail Sorter and Postal Assistant
4 weeks ago
North Melbourne, Victoria, Australia Australia Post Full timeAbout the OpportunityAs a key member of our team, you will play an important part in keeping millions of Australians connected. Your role will be to sort mail arriving at the Post Office, ensuring timely delivery to customers across the country.We are seeking a reliable and enthusiastic individual who is able to manually sort mail, assist with administrative...
-
Mail and Logistics Coordinator
4 weeks ago
Melbourne, Victoria, Australia Programmed Full timeAbout ProgrammedProgrammed is a reputable client located in the North & Western suburbs of Melbourne, seeking confident and enthusiastic individuals to join our team as Mail Officer.
-
Digitisation Operative, National Archives of
4 months ago
Melbourne, Australia Ancestry Full time**About Ancestry**: When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, empowers journeys of personal discovery to enrich lives. With our unparalleled collection of more than 40 billion records, over 3 million subscribers and over 23 million people in our...
-
Regulatory Officer
2 weeks ago
Melbourne City Centre, Australia Department of Government Services Full time**About us** The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and...
-
Office Services Clerk
3 months ago
Melbourne, Australia Russell Kennedy Full timeWe have a fantastic opportunity for an experience Office Services Clerk to join our Office Services Team in Melbourne. **Primary Duties and Responsibilities** - Assist with the opening and sorting of incoming mail; - Search for and identify the recipients of unknown mail items; - Photocopying/Printing and binding of legal documents and other material to...
-
Mail Processing Specialist
4 weeks ago
Melbourne, Victoria, Australia Programmed Full timeProgrammed Skilled Workforce is currently seeking confident and enthusiastic Mail Officers to join our reputable client located in the North & Western suburbs of Melbourne.The roles are for an immediate start across Afternoon shifts from 6:30pm to 2:30am.About your new role:Packing and sorting of parcels, mails, and freightManual handling of up to...
-
Reception Services Officer
4 weeks ago
Melbourne, Australia Department of Families, Fairness and Housing Full time**THE ROLE** The Reception Services Officer is a critical position within the office as it gives the first impression of the organisation. The role is instrumental in providing quality telephone and face-to-face service to clients, the general public, staff and service providers of the Department. **ACCOUNTABILITIES INCLUDE** - Under general direction,...
-
Managing Principal Policy Officer
4 days ago
Melbourne, Australia Department of Government Services Full timeLocation: Melbourne | CBD Job type: Full time / Ongoing Organisation: Department of Government Services **Salary**: $134,593 - $180,115 Occupation: Policy Reference: VG/1837029 **About us** The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian...
-
Product Manager
7 months ago
Melbourne, Australia Frazer Tremble Executive Full timePermanent Opportunity | 3 days in office | Richmond - Diverse and dynamic work culture - Competitive Salary Are you a dedicated Product Manager, looking to work with emerging tech? Look no further, as we have the role for you! **About the company** As one of Victoria's largest not-for-profit healthcare groups, they go above and beyond the call of duty with...
-
Direct Mail and Database Administrator
6 months ago
Melbourne, Australia Royal Botanic Gardens Victoria Full timeAbout the role - Provide key support to the fundraising, marketing and communications teams - Fulltime, ongoing position - South Yarra location with hybrid work model available About the Role The Direct Mail & Database Administrator provides essential support for the organisation’s fundraising and marketing objectives through the administration of the...