Senior HR Manager

We are seeking a talented individual to join our Human Resources team at Marsh McLennan. This is a Melbourne-based role. This is a hybrid role requiring in-office work at least three days per week. The Senior HR Manager will support People Managers across all MMC businesses in the Pacific Region.

Senior HR Manager role description: We are seeking a highly experienced Senior HR Manager to support People Managers across all MMC businesses in the Pacific Region. The Senior HR Manager coaches, supports and advises People Managers, aiming to develop and enhance the quality of people management throughout the colleague lifecycle, and therefore have a direct and positive impact on the quality of the colleague experience across Marsh McLennan.

Overview
Responsibilities

• Advise and coach People Managers without oversight in most situations across the full range of activities in the HR portfolio including: employee relations, performance management, communications, change management, and organizational effectiveness
• Handle employee relations matters including investigations, performance improvement processes, disciplinary actions, grievances, and appeals, engaging with ER for advice on more complex issues
• Support performance management, including implementation of colleague training or mentoring programs and monitoring compliance where required
• Contribute to wellbeing and injury management, leave and absence topics, including coordinating with relevant teams for return-to-work accommodations and logistics
• Rollout and delivery of HR programs in-region and contribute to process improvements

What you need to have

• Confidence and experience to operate without regular supervision across the full breadth of HR activity, with the initiative to bring in specialist colleagues/experts as required
• Experience in supporting managers with complex employee relations case management including investigations and administration of hearings
• Demonstrated ability to coach People Managers at every level in the business, including senior executives, effectively through all aspects of the employee lifecycle with varying complexity
• Ability to identify opportunities to improve the service provided by People Services, and experience in leading work to define and implement changes that deliver a better service to People Managers

What makes you stand out

• Significant experience in a similar HR generalist role
• Proven experience working with leaders of all levels
• Passion for delivering change through working in partnership with others
• Demonstrated enthusiasm for staying up to date with HR and industry market trends and sharing knowledge with colleagues and the business

Why join our team

• We support your development through professional opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions and have impact for colleagues, clients and communities
• Our scale provides a range of career opportunities, as well as benefits and rewards to enhance your well-being

About us

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Human Resources

Industries

• Insurance and Business Consulting and Services

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