Resort Manager or Management Couple

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We are seeking a professional Manager (or couple) for the on-site management role at an iconic complex located in Broadbeach on the Gold Coast, Queensland.

This vibrant complex consists of 3 towers and is the home of 265 residential units and 10 retail lots, with approximately 110 units under management.

The successful applicant will be rewarded with an onsite unit with 3 bedrooms, 2 bathrooms, and a large courtyard. Inclusive of all utilities like electricity & water. You will also have a separate reception/office to run the business.

The Manager(s) will be required to work full-time and live on-site. The role is very 'hands-on', and the successful applicants will be responsible for all aspects of the complex management. A trade background would be advantageous. The letting business comprises approximately 85 units in the holiday letting pool and 15 in the long-term letting pool and this is why an RLA license is a minimum requirement.

Maintaining and overseeing the buildings, grounds, and assets along with liaising with the 5 x Body Corporates will be a big part of the job.

The role includes the following:

Property Letting

Maintain trust accounting and daily trust receipting

Daily/monthly bookkeeping using Xero

Liaising with the Body(s) Corporate(s) - Must be strong in this field

Maintenance and Operations of the complex

Fault-finding

Managing reactive maintenance

Complying with WHS standards

Customer/client interaction

Living on-site

Management and body corporate reporting

Managing staff

Routine inspections

Coaching and development of the team that supports you

Previous on-site management experience

Highly energetic and able to be 'hands-on in this role

Positive attitude and willingness to take on new challenges

Good customer service, communication, and relationship-building skills

Proactive attitude, use initiative and works to strict timeframes

Ability to work in a team environment and/or without supervision

Available to live on site

Excellent written and verbal English skills

RESLY and XERO experience will be highly regarded.

Previous experience in Facilities Management and valid trade qualifications will be highly regarded.

Further, you will enjoy:

Your own on-site unit, with 3 bedrooms, 2 bathrooms, and a large courtyard, including utilities, and a separate manager's office

Full-time employment consisting of salary + super + 3 bedroom unit + utilities

Joining a strong and dynamic team

The manager's unit consists of a separate entry, kitchen, laundry, open plan living area, powder room, 3 bedrooms, main bathroom, ensuite to main bedroom and a large courtyard. The manager's unit has split system air conditioning, security screens, ceramic tiles to the kitchen, laundry and bathrooms with carpet to bedrooms and living area.

Complex facilities include onsite management, a heated swimming pool, oasis swimming pool and wading pool, sauna, heated spa, gymnasium, BBQ facilities, Café, meeting room, passenger lifts 2 (each tower) and secure parking.

The complex comprises 3 x towers ranging from 9 - 20 storeys having a total of 265 residential units and 10 retail lots with a total of 275 lots in the complex.

Please apply including your resume, cover letter and references.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following accounting packages are you experienced with? Which of the following statements best describes your right to work in Australia? How many years of people management experience do you have? How much notice are you required to give your current employer? How many years' experience do you have as a Letting Agent? How many years' experience do you have as an Onsite Manager? How many years' experience do you have as a Resort Manager? Do you have experience using Xero?

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