Claims Advisor

3 weeks ago

Burwood, Victoria, Australia Transport for NSW Full time
Overview

Claims Advisor (up to 4 months temporary opportunity)

Join to apply for the Claims Advisor (up to 4 months temporary opportunity) role at Transport for NSW.

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Burwood, NSW, AU, 2134

Job reference number: 101713

Employment type: Fixed Term Full-Time

Salary range: $97,207.0-$106,930.0

Applications close: 11:59 pm Monday, 22 September 2025.

Responsibilities
  • Work as part of a team delivering best practice workers compensation case management and sound advice to reduce claims costs and minimise premiums.
  • Manage claims across self-insurance, self-administered, and TMF frameworks while ensuring compliance with NSW legislation, SIRA, and iCare requirements.
  • Navigate complex regulatory environments, resolve customer enquiries, and contribute to continuous improvement projects that enhance claims outcomes and service quality.
About You
  • Strong knowledge of workers compensation legislation and case management, formed across insurance, legal, or claims management roles.
  • Ability to manage diverse claims portfolios, maintain high customer service standards, and adapt to evolving best practices.
  • Collaborative team player, skilled at stakeholder engagement and problem-solving, with experience delivering compliant, cost-effective claims solutions within a dynamic, regulated environment.
Role Details
  • Two roles available: one until 31 December 2025 and another until 31 January 2026.
  • Hybrid-friendly role with a mix of in-person and remote work days at the team's home base location.
About Transport for NSW

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

How to Apply & Additional Information
  • We offer flexible and hybrid work options among a range of employee benefits.
  • For more information on this position and business unit, view the role description and information pack.
  • Applications close: 11:59 pm Monday, 22 September 2025.
  • Need some help with your application? See the application tips video series.

If you require adjustments to how you interact with us during the recruitment process, Aboriginal people and people living with disability are supported throughout and encouraged to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange adjustments.

Contact: VRITEKA.NAGPAL2@TRANSPORT.NSW.GOV.AU

Job Perks & Diversity

Join us. Our workforce is diverse and inclusive. Explore our inclusion and diversity initiatives at Transport careers. This role is hybrid-friendly.

Job Segment: Compliance, Workers Compensation, Temporary, Web Design, Law, Legal, Human Resources, Contract, Creative


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