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Patient Option Liaison Officer
4 weeks ago
The Finance Department located at Logan Hospital are looking for a Patient Option Liaison Officer to join their team. The purpose of this role is to support the delivery of fee-paying patient services and revenue initiatives within the Hospital and Health Service through a range of specified activities including information systems management, patient interview and staff education.
Your New Role
Are you an experienced administrator with a talent for efficiency and organisation? We're looking for a person who has what it takes to support our Revenue team to deliver exceptional services to key stakeholders.
About You
You will be values-driven, have a friendly personality and be a team player with the ability to:
- Exercise excellent verbal and written communication skills
- Utilise experience to handle a wide range of enquiries and provide excellent customer service
- Use their empathy and discretion related to sensitive situations
- Build relationships, with strong influencing, negotiating and conflict resolution skills
- Prioritise workloads during busy periods and adapt quickly to changing priorities
What We Can Offer You
- We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
- We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
- We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
- You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.
Logan Hospital is the major health centre for one of the fastest growing areas in Queensland. We offer a range of services, including medical, rehabilitation, maternity, surgical and paediatric care.
We offer our staff and students extensive support and training in most medical specialties. As a teaching hospital, we help train future health care professionals and participate in research through strong partnerships with Queensland's leading medical schools, universities, and TAFE Queensland.
Our services will continue to grow as we build bigger and better facilities to support the community. By 2027, we'll have more beds and 5 more birthing suites as part of the Logan Hospital expansion .
Logan Hospital, a place of opportunity to make a difference and grow your career
INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE
Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.
We Are Metro South Health
We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.
We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.
We are better together .
Occupational group Administration
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