Client Liaison Officer

3 weeks ago

Sydney, New South Wales, Australia Design Build Full time

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1 day ago Be among the first 25 applicants

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An exciting opportunity has become available for an experienced Client Liaison Officer to join a dynamic and fast-growing residential builder, known for delivering quality homes and exceptional customer service across Sydney.

In this client-facing role, you'll play a critical part in the homebuilding journey — managing communications, guiding customers through key stages of the build process, and ensuring a seamless and positive experience from pre-construction to handover. You'll work closely with internal teams to keep projects moving on schedule while providing timely updates and support to clients throughout their build.

About The Role

  • Act as the main point of contact for clients throughout their build
  • Guide clients through pre-construction and construction milestones
  • Coordinate selections, variations, and approvals in line with timelines
  • Liaise with internal teams (estimating, drafting, construction) to ensure timely updates
  • Proactively manage communication, addressing client concerns and queries
  • Ensure all documentation and CRM records are up to date

About you:
  • Experience in a Client Liaison/Customer Service role within residential building (project homes or custom homes)
  • Strong understanding of the preconstruction process including DA's, CC and CDC's.
  • Excellent communication and interpersonal skills
  • A customer-first mindset with a calm and professional approach

What's in it for you:
  • Up to $95k + Super (depending on experience)
  • Potential to develop career and grow with the company
  • Work in a collaborative, supportive environment with room to grow
  • Monday to Friday, full time position.
  • Modern offices & onsite parking

For any questions relating to this role or other opportunities with D&B and our clients please contact Rebecca Rollison at nswcorporate@designandbuild.com.au, or click apply. Your application will be treated as strictly confidential.Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesConstruction

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