Business Solutions Advisor

3 weeks ago

Melbourne, Victoria, Australia Vintara Associates Full time

We stand out by combining a fun, team-oriented culture with a serious commitment to delivering outstanding results for our clients. We believe in the power of our clients' telecommunication services, and our Business Solutions Advisor Team. That's why we offer immersive training and development designed to help our Business Sales Advisors succeed in the world of customer service and B2B sales. We're currently expanding and looking for a driven, people-first individuals to join our growing team as a Business Solutions Advisor (B2B Sales). If you're someone who communicates with ease, enjoys solving problems, and takes pride in creating smooth customer experiences, this could be the perfect opportunity to kick off your career in the telecom and business sales industry.

In this Business Solutions Advisor role, you'll be one of the first points of contact for customers starting their journey with AT&T. Your job will be about more than explaining products; you'll be delivering a top-tier customer service experience and supporting customers through the full sales and enrollment process.

Business Solutions Advisor (B2B Sales) Duties:

  • Provide warm, professional customer service to new business clients, ensuring they feel welcomed and informed when directly interacting with them regarding their business connectivity needs
  • Guide customers through the enrollment process for AT&T internet, phone, and streaming services, and process their sales orders firsthand
  • Answer questions confidently and recommend tailored sales solutions based on customer needs
  • Support the sales process by identifying opportunities to upsell or cross-sell relevant services
  • Troubleshoot minor issues to ensure a seamless onboarding experience

Business Solutions Advisor (B2B Sales) Key Attributes:

  • A positive attitude and a genuine desire to help
  • Clear communication skills and active listening
  • Strong attention to detail and accuracy
  • Ability to stay calm and adaptable under pressure
  • Previous customer service or sales experience is a plus

This performance-based role offers uncapped commission earnings, with compensation tied directly to outcomes. Compensation is based solely on closed deals and their outstanding commissions. Average income reflects real-world success in the position.

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