Client Manager

4 days ago

Newcastle, New South Wales, Australia Engineers Australia Full time
One of our cultural mindsets is authentic dialogue and authenticity; Bring your authentic self to work at Engineers Australia We offer meaningful, purpose-driven work. Our people work to support the engineering profession that shapes the very world we live in. With more than 140,000 members, Engineers Australia is the voice of the profession, and we need you to help us drive mutual value for our members and industry partners.

About The Role

The Client Manager, EEA is a dynamic role focused on driving sales across EEA's corporate learning suite, including workshops, consultancy, accredited courses, and leadership programs. Reporting to the Manager, Business Development, the role involves managing and expanding client relationships, meeting defined sales targets, and ensuring high levels of client satisfaction and retention. Key responsibilities include building strong internal and external partnerships, achieving regular client meetings, and contributing to overall business development efforts to support the growth of both EEA and Engineers Australia. This position is ideal for someone passionate about business growth, relationship management, and strategic development (maternity leave cover until Feb 2026).

Location

Flexible with a preference for Sydney – with potential domestic travel requirement.

In This Role You Will
  1. Meet Sales Targets – Achieve EEA sales goals within the designated region and across all product lines.
  2. Develop Client Strategies – Create and implement client-focused strategies to enhance solution selling, client acquisition, and revenue generation.
  3. Account Management – Lead the creation and execution of account plans for key clients, ensuring alignment of internal resources to maximize opportunities.
  4. Increase Product Adoption – Promote EEA products at key accounts through industry events, meetings, and client engagement activities.
  5. Support Growth and Relationships – Strengthen partnerships, membership acquisition, and industry relationships while reporting on trends and sales activities.
Here's What We're Looking For
  1. B2B Sales Expertise – Proven experience in B2B sales, preferably in education, consultancy, or training, with a strong track record of exceeding sales targets.
  2. Relationship Building & Negotiation – Skilled in nurturing long-term business relationships, effectively negotiating, and managing key stakeholders to drive growth.
  3. Exceptional Communication – Strong ability to deliver messages with enthusiasm and authority, both in writing and face-to-face.
  4. Results-Driven & Motivated – Highly focused on achieving outcomes, self-motivated, adaptable, and resilient in dynamic environments.
  5. Solution-Focused & Collaborative – Proactive in identifying and resolving issues, with a collaborative approach to working with internal teams and external stakeholders.
  6. Organised & Efficient – Excellent at managing multiple priorities, delivering timely service, maintaining high client satisfaction, and proficient in CRM tools like Salesforce for tracking and reporting.
Why work for Engineers Australia?
  1. Flexibility - Perfect work-life balance with the flexibility of working two days per week from our office + required meetings and events.
  2. People are at the heart of what we do and why we do it.
  3. Enjoy competitive remuneration and salary packaging that recognises your expertise and contributions.
  4. Generous paid leave options including 15 days of Personal Leave and 3 days of Life Leave.
  5. Unlock career growth prospects, as we invest in you and provide avenues for advancement in EA.
  6. A diverse, inclusive, and supportive team culture that supports you to lead and achieve.
Ready to apply?
Click 'Apply Now' to submit your cover letter and resume by 30 March 2025. This position is subject to both a National Police Check and Reference Check.

Diversity, Inclusion And Your Privacy
Engineers Australia embraces diversity, inclusion and belonging and are committed to building a team that represents the communities that we live in and creating a safe inclusive environment for our people. We are a flexible workplace, please talk to us about your flexible working needs during our recruitment process. Our commitment to inclusivity means that we will work with you to ensure that your experience with us is accessible and welcoming. If you need any reasonable accommodation to fully participate in the job application, interview process, or to perform essential functions of the role, please know that we are here to support you. Please feel free to reach out to our Talent Team at Talent@engineersaustralia.org.au, our dedicated point of contact for all accommodation-related matters. We welcome applications from everyone, including people with disabilities, mature age and young job seekers, members of the LGBTI+ community, Aboriginal and Torres Strait Islander people and other culturally diverse backgrounds.

At Engineers Australia, we believe that diversity and inclusion are essential for our success. We look forward to welcoming candidates from all backgrounds and providing necessary support where needed to ensure a level playing field for all applicants. Please visit Engineers Australia's website to view our Privacy Policy in relation to the collection of candidate information: https://www.engineersaustralia.org.au/privacy-policy

Thank you for considering a career with us.
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