Technical Account Manager

3 weeks ago


Newcastle, New South Wales, Australia Michelin Full time

Michelin Newcastle, New South Wales, Australia

Technical Account Manager

Michelin Newcastle, New South Wales, Australia

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Michelin

Human Resources Professional at Michelin

MICHELIN - A BETTER WAY FORWARD

Are you an engineering professional driven by innovation and customer success? Join Michelin, a global leader in sustainable mobility, and play a key role in transforming the mining industry through cutting-edge solutions and strong client partnerships.

About the Role:

As a Technical Account Manager based in Newcastle, you will be part of a dynamic team dedicated to securing, maintaining and growing Michelin business in the mining industry.

Your engineering expertise will be key to delivering technical support and innovative, data-driven solutions that help our customers improve safety, efficiency, and performance.

You'll collaborate closely with colleagues across Australia and globally, bringing Michelin's world-class capabilities to every customer interaction.

Key responsibilities:

Value Demonstration:

  • Demonstrate the value and benefits of Michelin products and services to mining customers.
  • Provide technical support and product demonstrations to showcase how Michelin solutions can enhance productivity, safety, and cost-efficiency.

Data Analysis:

  • Collect and analyse data related to product performance, including tyre wear, fuel efficiency, site condition etc.
  • Use data-driven insights to provide actionable recommendations to clients, helping them optimise their operations and achieve better results.

Client Relationship Management:

  • Develop and maintain strong relationships with all key stakeholders in a mine site: including but not limited to Mine Manager, Maintenance Engineer, Workshop Manager and Procurement.
  • Act as the primary point of contact for clients, addressing their needs and concerns promptly.

Business Development:

  • Identify and pursue new business opportunities with mining customers.
  • Generate new leads and opportunities to sell all the portfolio of Michelin products and services to Mining customers.

Account Management:

  • Assess the tire potential of customers.
  • Collect purchase orders and ensure delivery is happening according to the contract.
  • Ensure that sales goals and targets are met or exceeded.

Coordination and Planning:

  • Coordinate with other functions and stakeholders within the organization to ensure seamless service delivery.
  • Plan and execute activities that align with the overall business strategy.

Reporting and Documentation:

  • Maintain accurate records of client interactions, sales activities, and market analysis.
  • Prepare regular reports on sales performance and market conditions.

What We're Looking For:

  • Engineering degree (Mechanical, Mining, or related field preferred).
  • Experience in client service and/or sales environment.
  • Strong communication skills to share information, resolve conflicts, and build relationships.
  • Analytical skills to understand data, write reports, and make recommendations.
  • Respect for people and a culture of empathy and support.
  • Experience with CRM systems and MS Office (Excel, Word, PowerPoint).
  • Ability to travel based on business requirements.
  • Legally authorised to work in Australia (New Zealand applicants considered).

What's in it for you?

  • Great company culture – open and collaborative environment
  • Fully maintained company vehicle
  • Additional 4 days of Wellness Leave per year & access to Employee Assistance Program
  • Staff incentives include paid parental leave (primary & secondary) & more
  • Performance bonus and 2% additional super above the Superannuation Guarantee
  • Opportunity to innovate and pioneer the way forward

About us

Are you ready to embark on an exciting career journey with Michelin, a global leader in sustainable mobility? At Michelin, we believe in putting people at the heart of everything we do. Our commitment to people development, innovation, excellence and sustainability drives us to create a better future for our customers, employees and communities.

As a part of our team, you'll be joining a company that values respect, diversity, inclusion and collaboration. We strive to foster a culture where every voice is heard, and every idea is valued. Our employees are empowered to take initiative, challenge the status quo, and contribute to meaningful projects that make a real impact.

We invite you to be a part of our people-led, dynamic and innovative team, where you can grow your career, develop your skills and make a difference. Join us in inspiring motion for life and shaping the future of mobility.

Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionEngineering and Sales
  • IndustriesMotor Vehicle Manufacturing

Referrals increase your chances of interviewing at Michelin by 2x

Sign in to set job alerts for "Technical Account Manager" roles.

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    Join to apply for the Technical Account Manager role at Bendigo Advertiser2 days ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager role at Bendigo AdvertiserOverviewAboutAre you an engineering professional driven by innovation and customer success? Join Michelin, a global leader in sustainable mobility, and play a key role...


  • Newcastle, New South Wales, Australia Synerfac Technical Staffing Full time

    **Position**: Account Representative (In Office Position)**Reports To**: Branch Manager / Recruiting Manager**About Synerfac**:- Synerfac is in the business of providing opportunities and adding value. We strive to create extraordinary experiences:- For our clients - we provide staffing services that enable them to focus on their core competencies which will...


  • Newcastle, New South Wales, Australia Synerfac Technical Staffing Full time

    **Position**: Account Representative (In Office Position)**Reports To**: Branch Manager / Recruiting Manager**About Synerfac**:- Synerfac is in the business of providing opportunities and adding value. We strive to create extraordinary experiences:- For our clients - we provide staffing services that enable them to focus on their core competencies which will...

  • Account Manager

    2 weeks ago


    Newcastle, New South Wales, Australia Daikin Full time

    Our CompanyDaikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.At Daikin Australia, we live and...

  • Accounting Manager

    2 weeks ago


    Newcastle, New South Wales, Australia Môrwell Talent Solutions Ltd Full time

    Accounting ManagerCardiff City Centre Hybrid (2 days WFH per week)Salary: up to £50,000 per annum + excellent benefitsPermanent Full-time, 35 hours per weekMôrwell Talent Solutions is delighted to be partnering with a high-profile Cardiff-based organisation in their search for an experienced Accounting Manager to join the finance team.This is a fantastic...


  • Newcastle, New South Wales, Australia beBeeMining Full time $100,000 - $140,000

    Technical Account Manager PositionWe are seeking a skilled professional to join our team in Newcastle, Australia.The ideal candidate will be responsible for securing and growing Michelin business in the mining industry.Your engineering expertise will be crucial in delivering technical support and innovative solutions that help customers improve safety,...

  • Accounting Manager

    2 weeks ago


    Newcastle, New South Wales, Australia Môrwell Talent Solutions Ltd Full time

    Accounting ManagerCardiff City Centre Hybrid (2 days WFH per week)Salary: up to £50,000 per annum + excellent benefitsPermanent Full-time, 35 hours per weekMôrwell Talent Solutions is delighted to be partnering with a high-profile Cardiff-based organisation in their search for an experienced Accounting Manager to join the finance team.This is a fantastic...


  • Newcastle, New South Wales, Australia beBeeAccuracy Full time $72,000 - $87,000

    Account Management Specialist">The Account Management Specialist role is a core position within the finance department, supporting the organisation's mission by delivering high-quality work and completing administrative tasks.Responsibilities include:Complete finance tasks such as payroll, accounts payable/receivable, reconciliations, and reporting.Take...

  • Account Manager

    7 days ago


    Newcastle, New South Wales, Australia Boral Full time

    Boral Newcastle, New South Wales, AustraliaLooking to take the next step in your career and build lasting customer relationships? Join Boral's Concrete team as an Account Manager covering the Newcastle and Upper Hunter region.This is a fantastic opportunity for someone who may be early in their sales or customer service career but is eager to learn, grow,...


  • Newcastle, New South Wales, Australia beBeeCustomer Full time $80,000 - $115,000

    Key Account ManagerThis is a fantastic opportunity for someone who may be early in their sales or customer service career but is eager to learn, grow and make a real impact.Job Description:We are seeking an experienced Key Account Manager to join our team. As a Key Account Manager, you will be responsible for building strong relationships with our customers...